• Location: Sweden
  • Date Posted: 1st May, 2019
  • Reference: 010519CH
Project length: 12 years

I am looking for an Experienced Process Manager (4-5 years of experience), who is comfortable with global Outsourced environments and stakeholders.


Drive the design, improvement and implementation of: the core ITIL processes (e.g. incident, problem, change, capacity and release management, but not limited to) including procedures, workflows and work instructions management, applied to Infrastructure and application management.


You have strong experience in outsourced environment
Comfortable communicating with internal stakeholders and external vendors and partners
You also have experience from the business side of the process including understanding of requirements from IT point of view
Excellent communication skills in English.

Skills : Process Management, ITIL certification, Expertise in Six Sigma, Vendor management

Apply now to Cherry Harris - c.harris@washingtonfrank.com - +45 89 88 77 44