1st and 2nd line Application Support
Salary - £20,000 - £30,000
Location - York, England
The software consultancy firm in North Yorkshire is now looking for a bright, proactive 1st and 2nd line support consultant to join their busy support team.
They are now looking for a candidate with excellent IT support background and good SQL skills to join their fast growing support team. You will be a part of support team providing telephone and email support to their customers dealing with issues and requests, troubleshooting and resolving problems, logging and documenting queries and problems and escalating them where necessary to the senior staff.
This is a great opportunity for a talented support consultant to forward their career with terrific company where you will be appreciated and kept busy.
To be considered for this role, you will:
* Proven experience 2-3 years in IT Support
* Excellent SQL skills
* Strong communication skills and the ability to liaise with employees at all organizational levels
* Exposure to any ERP or finance systems is beneficiary, not essential
* Full eligibility to work in the UK
Although the required skill and experience list is very diverse, my client will provide full training to the right candidate on all their products so you're able to provide 1st/2ndand 3rd line of support.
If you are the ideal candidate for this position, please apply ASAP using the link below or email firstname.lastname@example.org or call me 02038266731 and I would be happy to discuss this and any other ERP opportunities we have available.
Washington Frank International is the leading ERP recruitment firm in the UK, advertising more ERP jobs than any other agency. We deal with Consultancies, Partners & End Users throughout EMEA. By specialising solely in placing candidates in the ERP market I have built relationships with most of the key employers in Europe and have an unrivalled understanding of where the best opportunities & jobs are. I understand the need for discretion and would welcome the opportunity to speak to any ERP candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.