• Location: Singapore
  • Salary: S$5000 - S$6500 per month
  • Technology: SAP ERP Jobs
  • Job Type: Permanent
  • Date Posted: 13th Sep, 2019
  • Reference: 060918FHR2

* Diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments.
* Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
* Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience
* Provide remote-based functional support & training for multiple SAP modules
* Support client customizations, sharing implementation and best practices advice
* Develop application break fixes for critical product defects
* Create scripts to identify, analyze and correct data issues
* Manage one or more key assigned accounts as a technical/functional advisor
* Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
* Collaborate with team members in a virtual team environment to extend field experience to different client situations
* Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience
* Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours


* 8 years relevant SAP experience particularly with Basis, Middleware and Enterprise Portal Administration/2JEE/ABAP (Dual-stack), including System Administration, User Administration, Content Administration
* Working knowledge of multiple databases (Oracle, MSQSL, MaxDB, DB2, HANA etc.)
* Experience in SAP HANA configuration, installation and administration
* Experience in SAP Migrations to HANA using latest tools like DMO and SUM
* Strong knowledge of - including hands on working experience in HANA Modeling
* Knowledge of SAP Industry Solutions would be an advantage
* Knowledge of any Country Specific Solutions would be an advantage
* A consulting background, while not mandatory, would be useful
* Experience with localizations and global implementations would be an advantage

Email: f.haziq@washingtonfrank.com
Telephone: +65 3158 8397
EA No:11C3017 Reg No: R1769143