• Location: Singapore
  • Salary: S$5000 - S$7000 per month + Variable Bonus
  • Technology: Other ERP Jobs
  • Job Type: Permanent
  • Date Posted: 22nd Oct, 2019
  • Reference: J221019A
Job Description

Our client is a global award-winning benefits management solution provider present in over 80 countries across multiple languages. If you have a keen eye for details and execution with a background in HRIS, this role is one that will provide you with diverse opportunities to grow and be vastly exposed. We are looking for dyanmic and enthusiastic individuals with a strong interest in delivering impeccable service through professional project and stakeholders management.

Role & Responsibilities

* Manage the initial delivery of any new project launches and annual renewals to ensure smooth transition from project phase to on-going service delivery
* Build and maintain strong client relationship through proactive engagement and providing value-added services professionally
* Measure, report and improve client satisfaction in Asia Pacific
* Maintain clients contacts in Salesforce
* Effectively manage all requests and issues raised by clients through consultative approach
* Manage clients' contract renewals and conduct training to internal and external stakeholders as required
* Conduct stakeholder analysis and engage cross-functional teams strategically

Skills & Qualifications

* Minimum 3 years of working experience with relevant degree i.e. Business studies, Human Resource
* HRIS experience is strongly preferred
* Experience in strategic account management/regional role
* Experience working in SaaS environment/HR professional services environment preferred
* Adaptable, proactive and action-oriented
* Good business writing and communication skills
* Analytical and meticulous
* Ability to remain calm under pressure and good problem solver

Interested candidates, please send your CV to i.lim@nelsonfrank.com or call +65 3158 5022 for a detailed & confidential discussion.

Kindly visit our company website for more related jobs - https://www.washingtonfrank.com/

EA License Number: 11C3017
EA Personnel Number: R1982019

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