Ref: 012722KSWNDH

Jr. Syteline Analyst - Remote

USA, Texas

Job description

Jr. Syteline Analyst - Remote


Job Description

Use interpersonal skills to be an integral part of end-user training and support by communication effectively in order to understand and solve problems with the user base. Work closely with the IS manager to take on, comprehend, and communicate system protocols and issues. Help with system upgrades by creating and updating workflows, the testing system changes, and educating end-users.

Role & Responsibilities

* End-user training & support
* Generating reports in Syteline/CSI
* Customizations and modifications in Syteline/CSI
* Keeping track of and helping to resolve reported issues
* Keeping work instruction up to date for end-users
* Testing and documenting testing results

Skills & Qualifications

* Infor CloudSuite Industrial/Syteline is required (v.9 or 10 preferred)
* MS Office 365
* Infor CRM
* Factory Trak
* Understanding of the Development Life Cycle
* Knowledge of core modules in Infor Cloudsuite Industrial