Job Description
The Implementation Analyst participates in IT architecture design and Clinical software installations from inception to completion. The Analyst will assist customers in a successful deployment and validation of software for patient care, some of which include critical areas of a hospital.
Role & Responsibilities
* Provide support to customers, with emphasis on high-level networking and application issues.
* Prepare and discuss technical/security documentation with customers
* Effectively troubleshoot computer hardware and software issues, including Server, Storage, Network, and Citrix/RD/VMware software related issues
* Manage enterprise level application installs
* Provide input and guidance on server, network, and storage architecture
Skills & Qualifications
* Bachelor's degree in information technology, computer science, or related field required; experience accepted in lieu of degree
* 5+ years of experience in enterprise technical support, helpdesk, and network support required
* Comprehensive understanding of servers, virtual environments, WAN and LAN topologies, Citrix, and storage environments required
* Experience with network enterprise systems required; Working knowledge of HL7 interface, Mirth, and JavaScript a plus
Please APPLY NOW or contact me at a.lee@washingtonfrank.com to schedule a confidential discussion and receive some more information!
