Ref: ERPImp-001

ERP Implementation consultant

England, Suffolk

Job description

ERP Implementation consultant


The role

This exciting role comes with the opportunity for extensive customer-facing work across consulting, project management and potentially presales. You will be a Consultant with a strong business understanding and a passion for new technology, looking to join a friendly, professional and dynamic team.

As part of the Operations Team, you will join a team of experienced consultants to manage the implementation of the client's software for customers, interacting with multiple stakeholders and multidisciplinary teams to provide high-quality training, guidance and expertise, with a track record of delivering successful ERP implementations and managing system integrations. Thriving at new challenges and working in a dynamic environment, you will be a team player in an environment where colleagues support each other.

Main responsibilities

* Acquiring an in-depth knowledge of the client's product
* Managing the implementation for new customers
* Ensuring implementations follow best practices, helping customers streamline their business processes
* Implementation project management
* Driving implementation projects to deliver measurable business benefits as identified in the pre-sales process
* Managing third-party relationships
* Ensuring projects are delivered on time, within budget and within scope
* Providing customer training, including alongside new starters and interns where required
* Intermittent testing of new releases
* Input into development priorities, in particular, in relation to UK-specific accounting requirements
* Assistance with presales support

Essential qualifications and experience

* Strong understanding of fundamental business processes
* Strong IT technical skills and understanding
* Experience in implementing ERP systems such as Unit4/Agresso, Microsoft, SAP, Sage 200, Netsuite and Oracle, whether as an external consultant or from the customer side

Desired qualifications and experience

* Practical experience in all of the following business areas:
* Strong understanding of basic business
* Experience in working with manufacturing ERP modules

Personal characteristics:

* Self-motivated with the ability to motivate themselves and others
* Service-minded and solution-focused
* Responsible and reliable
* Accurate and structured
* Ability to work both independently and in teams
* Flexibility and the willingness to learn
* Excellent communication and presentation skills
* Fluent written and spoken business English