Ref: RL2022080501
IT Support Officer
- 20000 to 30000 HKD
- Support Role
- Skills: SAP, Support, IT, Applications, System, Information Technology, Customer Service, Customer Support, Interface, ERP, Fresh graduate
- Level: Junior
Job description
IT Support Officer
RL2022080501
Job Description
My client is a renown multinational conglomerate based in Asia, with a focus in the trading industry. With over 100 years of history, they are now looking for a IT Support Officer who has experienced in system interface to support their IT and business activities.
Role & Responsibilities
* To be involved in the implementation of project of the Interface System with SAP, duties include preparing relevant documentation, executing user tests and etc.
* To act as the primary customer support to address queries from users for the company's SAP interface system in a professional manner.
* To ensure proper tracking, follow up or escalation of incidents for additional troubleshooting if necessary.
Skills & Qualifications
* Diploma or Degree holder in any field.
* Previous experience in business system, accounting system or IT field is a definite advantage, fresh graduates are welcomed.
* Proficiency in both written and spoken English, Mandarin and Cantonese is preferred.
* Hands-on experience in SAP system or customer support is preferred.
* Possess good interpersonal and communication skills, able to work independently and in a team, detailed-minded and self-motivated.
This is a fantastic opportunity for candidates who are looking for a career growth in a reputed company. Interested candidates please do not hesitate and apply now! Kindly drop your resume in word format to r.leow@washingtonfrank.com or call +852 3008 3863 for further information or any enquiries.
My client is a renown multinational conglomerate based in Asia, with a focus in the trading industry. With over 100 years of history, they are now looking for a IT Support Officer who has experienced in system interface to support their IT and business activities.
Role & Responsibilities
* To be involved in the implementation of project of the Interface System with SAP, duties include preparing relevant documentation, executing user tests and etc.
* To act as the primary customer support to address queries from users for the company's SAP interface system in a professional manner.
* To ensure proper tracking, follow up or escalation of incidents for additional troubleshooting if necessary.
Skills & Qualifications
* Diploma or Degree holder in any field.
* Previous experience in business system, accounting system or IT field is a definite advantage, fresh graduates are welcomed.
* Proficiency in both written and spoken English, Mandarin and Cantonese is preferred.
* Hands-on experience in SAP system or customer support is preferred.
* Possess good interpersonal and communication skills, able to work independently and in a team, detailed-minded and self-motivated.
This is a fantastic opportunity for candidates who are looking for a career growth in a reputed company. Interested candidates please do not hesitate and apply now! Kindly drop your resume in word format to r.leow@washingtonfrank.com or call +852 3008 3863 for further information or any enquiries.