Ref: SK0009TX

Epicor IT Manager / Systems Manager

USA, Texas

  • Systems Manager Role
  • Skills: Epicor, SSRS, BA, Business Analyst, Systems Admin, System Admin, Admin, IT Admin BAQ, BPM, EDI, E10, C#, SQL, T-SQL, .NET, MCDBA, DBA, Wisconsin, BA, Programmer, Developer, Dev, Architect, Epicor Project Manager, Epicor System Architect
  • Level: Senior

Job description

Epicor IT Manager / Systems Manager


Role & Responsibilities

* Monitor system performance and provide security measures, troubleshooting and maintenance as needed
* Assist users to diagnose and solve technology-related problems
* Develop custom solutions to minimize user workload and errors
* Identify areas of operation that need updated equipment
* Test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing system, and make purchase recommendations
* Evaluate, update, and maintain phone systems (incl. wireless) and messaging
* Educate users to make better use of existing company resources

Skills & Qualifications

* Minimum of 10 years experience in an IT environment
* Bachelor's Degree in Engineering/Computer Science
* 5 years' experience with an ERP system
* General knowledge of job shop business cycle
* Ability to gather requirements, evaluate business needs, and create custom solutions
* Experience administering MS Office 365 and MS Teams
* Excellent written and verbal communication skills
* Must be self-motivated and willing to continue to develop skill sets
* Strive to streamline processes and automate where feasible
* Natural interest in technology and desire to stay abreast of new tech
* Must be able to manage multiple tasks and have excellent follow-up skills