Role & Responsibilities
* Support the business by performing training on Epicor ERP functionalities
* Partner with business leaders enterprise-wide to define consistent system processes that support organizational growth, strategic initiatives, and reporting requirements
* Be the Subject Matter Expert in key business system's functional and technical capabilities in order to support enterprise-wide initiatives
* Create functional specifications for system enhancements or modifications to support software development
* Assist in software implementation and upgrade projects
* Extract, Transform, and Load data as needed for Ad-Hoc requests
* Define and lead user acceptance scripts and testing procedures for custom development, system upgrades, system enhancements, and system integrations
* Maintain knowledge of current and future functionality and capabilities around ERP, CRM, iPaaS, and other business-critical applications and technologies
Skills & Qualifications
* Bachelor's Degree
* At least 2 years of experience with Epicor ERP/Kinetic
* At least 2 years of experience in streamlining business processes and understanding process flows across multiple teams to create common processes and procedures
* At least 2 years of experience solving business needs with software solutions
* Excellent written and verbal skills
ADDITIONAL QUALIFICATIONS
* Bachelor's Degree in Business, IT, or a related field
* Ability to translate complex ideas into simple concepts
* Proven facilitation and collaboration skills
* 2+ years of experience in a Business Analysis or related position
* Experience as a Project Manager that drove system enhancement or development projects
* Experience training users on ERP functionalities
* Self-driven learner, with the ability to quickly pick up and learn new system functionalities and capabilities
* Highly motivated, passionate, and have exceptional communications skills
* Proven abilities to take initiative and have an innovative approach
