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KEY RESPONSIBILITIES:

* Administer and support the Epicor ERP system, including:
* System configuration and user setup
* Dashboard and report customization
* Troubleshooting and resolving application issues
* Supporting upgrades and integrations
* Provide first-level support for PSI and assist with manufacturing shop floor systems
* Deliver desktop, hardware, and basic network support to local users
* Collaborate with Corporate IT for escalations, guidance, and project alignment
* Maintain system documentation and user training materials
* Provide after-hours support as needed for critical issues or maintenance



REQUIRED QUALIFICATIONS:

* Bachelor's degree in Computer Science, Information Technology, or a related field.
* 5+ years of experience in ERP administration and support, with a focus on Epicor.
* Proven experience administering Epicor Kinetic ERP in a cloud or on-premise environment
* Strong understanding of Epicor modules such as Manufacturing, Inventory, Order Management, and Financials.

Position: System Administrator - ERP & IT Support

We are looking for a highly capable and self-driven System Administrator to manage and support a cloud-hosted Epicor ERP environment. This role will serve as the primary on-site IT resource, supporting approximately 60 users and collaborating closely with a remote Corporate IT team.

Key Responsibilities

* Administer and maintain theEpicorERP system, including:

* User setup and system configuration
* Customization of dashboards and reports
* Troubleshooting application issues
* Supporting system upgrades and integrations

* Provide first-level support for PSI and shop floor manufacturing systems
* Deliver desktop, hardware, and basic network support to local users
* Coordinate with Corporate IT for escalations, project alignment, and strategic initiatives
* Maintain system documentation and develop user training materials
* Offer after-hours support for critical issues or scheduled maintenance

Required Qualifications

* Bachelor's degree in Computer Science, Information Technology, or a related field
* 5-10 years of experience in ERP administration, with a strong focus on Epicor
* Hands-on experience with Epicor Kinetic ERP in cloud or on-premise environments
* In-depth knowledge of Epicor modules such as Manufacturing, Inventory, Order Management, and Financials
* Proficiency in:

* Epicor configuration, customization, and troubleshooting
* Supporting manufacturing operations and shop floor systems

* Working knowledge of:

* Networking and security fundamentals
* Desktop and hardware support

* Strong communication and interpersonal skills
* Ability to work independently and manage multiple priorities effectively

Preferred Qualifications

* Experience with system integration and development
* Familiarity with business process modeling and workflow automation



LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change