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Job Description:

We are seeking a skilled Senior Business Analyst to join a dynamic IT team within a leading organization with multiple lines of business. This role involves partnering closely with project managers, vendors, and internal stakeholders to drive the successful delivery of critical business applications, particularly in ERP.

Key Responsibilities:

* Collaborate with project teams to support timely delivery of projects, ensuring adherence to scope, budget, and quality standards.
* Facilitate communication and coordination between business users, vendors, and development teams to translate business requirements into clear functional specifications.
* Lead user acceptance testing efforts and manage feedback loops to guarantee smooth system implementations and change adoption.
* Assist in redesigning and optimizing business processes to improve efficiency and effectiveness across the organization.
* Prepare comprehensive documentation including business requirements, process flows, and training materials to support end-users and stakeholders.
* Provide regular project status updates and proactively manage multiple priorities in a fast-paced environment.

Candidate Profile:

* At least 5 years of experience in business process analysis and systems implementation.
* Strong communicator with excellent command of English and Chinese, both written and spoken.
* Proven ability to work collaboratively in team environments with a proactive and detail-oriented approach.
* Experience in ERP (D365 - preferred, Oracle, SAP) is a must.
* Familiarity with various business application systems such as CRM, order management, or similar platforms is preferred.
* Prior domain experience within the retail/supply chain field would be highly preferred.
* Adept at identifying process improvement opportunities and thinking strategically to add value beyond immediate project goals.
* Demonstrated capacity to manage competing deadlines and prioritize tasks effectively.

If you thrive in a role where you can make a tangible impact through business process innovation and stakeholder engagement, we would love to hear from you. Please send in your CV in word format to r.leow@washingtonfrank.com or reach +852 3008 3863 directly for a confidential discussion.

Job Description

Our client is a long-established and reputable company in the industry. Known for its collaborative and people-focused culture, the company offers a stable and supportive working environment. To support upcoming digital transformation initiatives and business growth, they are currently expanding their IT team with the addition of a Senior Solutions Analyst (SAP) role.

Role & Responsibilities:

Reporting to the SAP Manager, the successful candidate will play a key role in supporting and enhancing the SAP environment to meet evolving business needs. Responsibilities include:

* SAP Enhancement & Support: Customize and configure SAP systems based on business requirements, ensuring seamless integration and performance.
* ABAP Development: Design, develop, and maintain ABAP programs for custom reports, interfaces, user exits, enhancements, and performance optimization.
* User Engagement & Training: Work closely with end users and cross-functional teams to understand pain points, gather requirements, and deliver technical solutions. Prepare training materials and conduct user training sessions for new features or changes.
* Documentation: Prepare clear and concise technical specifications, functional design documents, and user manuals.
* Operational Support: Provide timely support and troubleshooting for SAP-related issues to ensure uninterrupted business operations.

Skills & Qualifications:

* Bachelor's Degree in Computer Science, Information Systems, or related discipline.
* Experience in IT Solutioning or Project Implementation is a plus.
* Solid hands-on experience in SAP ABAP development, including performance tuning, debugging, and report development.
* Familiarity with SAP functional modules such as FI, CO, SD, MM is highly desirable.
* Good understanding of business processes reengineering is a plus.
* Strong analytical and problem-solving skills with a proactive and detail-oriented mindset.
* Ability to work independently and collaboratively in a team environment.

Interested candidates are encouraged to apply directly or reach out for a confidential discussion.
Email: r.leow@washingtonfrank.com
Phone: +852 3008 3863

Job Overview:
We are seeking a dynamic and experienced technology leader to oversee the strategic planning, delivery, and optimization of various enterprise systems, self-built platforms within the Hong Kong region. This leadership role will play a pivotal part in guiding digital solutions that support core operational and support functions. The ideal candidate will bring a mix of business acumen, technological depth, and people leadership.

Key Areas of Responsibility:

* Technology Enablement & Portfolio Oversight

* Direct and evolve the application landscape to meet current business demands and future growth plans within the IT team
* Oversee project governance, prioritization, and delivery of high-impact application initiatives across departments
* Continuously evaluate new technologies and identify opportunities for innovation and efficiency

* Strategic Planning & Execution

* Define a clear roadmap for enterprise applications that aligns with corporate vision and regional business priorities
* Support deployment of global platforms at the local level, ensuring adaptability to regional processes and user needs
* Maintain ongoing alignment between application strategies and evolving business models

* Stakeholder Engagement & Business Partnership

* Build strong working relationships with department leaders to understand business pain points and offer digital solutions
* Act as a trusted advisor for application-led transformation opportunities
* Conduct periodic engagement surveys and implement improvement plans based on feedback

* Team & Culture Leadership

* Lead and develop a capable IT team, fostering a performance-driven and collaborative culture
* Champion continuous learning, accountability, and agility within the team
* Provide coaching, mentorship, and strategic guidance to ensure team success

* Governance, Compliance & Risk

* Ensure enterprise applications comply with internal standards and external regulations
* Collaborate with global IT and risk teams to assess threats and enforce application security best practices
* Support audit and data privacy initiatives across relevant systems

* Vendor & Cost Management

* Manage third-party relationships and stay informed on vendor roadmaps
* Work with procurement and global teams to optimize commercial agreements
* Own the budget for application platforms, ensuring cost efficiency and resource effectiveness



Your Background:

* Bachelor's degree or higher in Computer Science, Information Systems, Business Technology, or a related field
* 8+ years of IT leadership experience, ideally overseeing business applications architecture in regional or global organizations
* Demonstrated experience managing both internal teams and offshore resources
* Proven success in deploying complex business platforms (ERP, 3rd party systems, workflow automation, RPA, etc.)
* Strong understanding of digital trends, software architecture, and enterprise application integration
* Skilled communicator who can influence, negotiate, and drive stakeholder alignment
* Business proficiency in English, Cantonese, and Mandarin required

Why Join?
This is an exciting opportunity to lead application strategy and delivery for a market leader undergoing digital evolution. If you're a big-picture thinker who enjoys rolling up your sleeves, solving real business challenges, and building empowered teams, we'd love to hear from you. Please share your CV in word version to r.leow@washingtonfrank.com or call +852 3008 3863 for a P&C conversation.

Role Overview:
A leading multinational company in the manufacturing sector is looking for a Business Process Enhancement Manager (SAP) to drive cross-functional digital transformation and operational efficiency. This role serves as the key interface between business and technology teams, with a core focus on SAP-related process optimization.

Key Responsibilities:

* Analyze and document business requirements; identify and evaluate opportunities for automation and process optimization within SAP and other platforms such as SharePoint.
* Collaborate with business stakeholders to uncover inefficiencies and develop actionable, technology-enabled solutions.
* Lead end-to-end project delivery including scoping, stakeholder coordination, planning, execution, and post-deployment support.
* Drive the design and implementation of customized solutions to improve collaboration, reporting, and workflow.
* Work closely with IT teams to ensure feasibility and system alignment of proposed enhancements.
* Oversee system testing, user training, and change management to ensure smooth rollouts.
* Act as a key liaison between business units and IT, ensuring ongoing alignment and effective communication.
* Provide regular status updates, risk assessments, and delivery timelines to all stakeholders.

Key Requirements:

* Degree in Information Technology, Computer Science, Engineering, or a related field.
* At least 5-8 years of experience in business analysis, process re-engineering, or workflow enhancements.
* Solid hands-on experience with SAP is required; exposure to S/4HANA is a strong plus.
* Strong technical knowledge in programming is highly desirable, preferably in .NET language.
* Prior exposure to the manufacturing sector is preferred.
* Excellent analytical thinking, problem-solving skills, and a proactive approach to identifying and addressing challenges.
* Strong verbal and written communication skills, with the ability to work effectively with stakeholders at all levels.
* Self-motivated, detail-oriented, and able to manage multiple tasks independently.

The client offers a permanent role, 13 months bonus, discretionary performance bonus and company shares for the successful incumbent. If you're interested in this opportunity, please send your CV in Word format to Racheal at r.leow@washingtonfrank.com. For a private and confidential conversation, feel free to call +852 3008 3863.

Job Description:

Our client within the manufacturing industry is currently looking for a well-rounded a Senior SAP Analyst to strengthen their digital operations. This is an exciting opportunity to work in a collaborative team driving innovation and operational efficiency.

What You'll Be Doing:

* Work directly with business stakeholders to evaluate enterprise needs, analyze gaps, and develop SAP-based solutions.
* Lead system configuration, development and enhancements across SAP modules, ensuring smooth integration and high usability.
* Combine technical design, documentation, and hands-on support to deliver robust SAP solutions from concept through deployment.
* Oversee end-to-end testing (unit, integration, UAT), user training, and change management to support go-live and post-launch success.
* Provide ongoing support for SAP, helping maintain process accuracy and business continuity.
* Engage in continuous learning through on-the-job exposure to ABAP development and cross-functional module knowledge.

What You'll Bring:

* A degree in Computer Science, Information Technology or a related field.
* Over 3-5 years of SAP experience, with a solid track record in one or more key modules: SD, MM, WM, PP, or FICO.
* Practical experience in ABAP programming.
* Familiarity with other first-tier ERP systems is a bonus.
* SAP certifications would give you an added edge.
* Fluent in both English and Cantonese, with excellent communication and problem-solving abilities.
* A proactive, independent mindset and strong stakeholder management skills.

Interested?
We'd love to hear from SAP professionals who are passionate about streamlining business operations through tech. Please send your updated CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

Job Description
We are currently representing a leading group business in search of a skilled System Analyst (ERP) to join their enterprise technology team. This role focuses on supporting and enhancing core ERP platforms (Oracle EBS and Dynamics 365) and enterprise systems across Finance, Supply Chain, and Warehouse functions. The ideal candidate will bring both functional and technical knowledge to drive system improvements, troubleshoot complex issues, and support strategic IT initiatives across multiple platforms.

Key Responsibilities

* Lead the ongoing support, maintenance, and enhancement of enterprise systems including ERP (Dynamics 365 / Oracle EBS).
* Collaborate closely with business users, analysts, and external vendors to understand evolving business needs and translate them into scalable solutions.
* Manage system configurations and assess change requests to ensure alignment with governance and architecture standards.
* Participate in technical discussions around system integration, data flows, and process design across various modules.
* Troubleshoot and resolve complex issues across multiple systems, working with internal teams and vendors to ensure timely resolutions.
* Design and implement functional enhancements, reports, or workflows using tools such as X++, PL/SQL, and Power Platform.
* Maintain and update technical documentation, user manuals, and system configuration records.
* Support project delivery initiatives including new module rollouts, ERP migrations, or acquisition-driven systems integration.
* Contribute to training and adoption of new features, ensuring a smooth change management process for stakeholders.

Key Requirements

* Degree in Information Systems, Computer Science, or related field.
* Minimum 5 years of experience in system support or functional consulting across ERP platforms (preferably Dynamics 365 SCM, Oracle EBS, or similar).
* Strong functional understanding of Finance, Procurement, Inventory, or Warehouse Management processes.
* Familiarity with development or troubleshooting using X++, PL/SQL, Oracle Forms, or Power Automate is highly preferred.
* Experience working in cross-functional teams and managing third-party vendors or system integrators.
* Proficient in conducting root cause analysis, functional documentation, and system optimization.
* Excellent problem-solving, communication, and stakeholder engagement skills.
* Experience with reporting tools such as Power BI and integrations via Azure or related platforms is a plus.

If you're looking to join a dynamic environment where you can contribute to enterprise-level digital transformation, this role offers the opportunity to work across multiple systems and business functions in a highly collaborative setting. Please do not hesitate to apply now or share your CV in word to r.leow@washingtonfrank.com (+852 3008 3863) for a private discussion.

Role Overview:

A global organization is seeking a dynamic IT Manager (Enterprise Application Projects) to lead a portfolio of enterprise system upgrades and application enhancement initiatives. This role combines operational oversight with strategic project delivery, supporting the continuous evolution of business-critical platforms. The ideal candidate brings a balance of technical leadership, business acumen, and experience working across regions and vendor landscapes.

Key Responsibilities:

Technology & Operations Leadership

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Oversee day-to-day operations of enterprise applications, ensuring reliability, compliance, and alignment with SLAs.
*

Manage team and be responsible for systems support, enhancements, and troubleshooting.
*

Establish IT procedures, service protocols, and user support frameworks to drive operational excellence.
*

Act as the escalation point for application performance issues and coordinate timely resolution.

Program & Project Management

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Deliver high-impact IT initiatives, including platform upgrades, system integrations, and process automation.
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Manage cross-functional project timelines, budgets, and stakeholder communications across internal and third-party teams.
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Drive project governance, risk management, and implementation strategies using structured methodologies.
*

Coordinate with product owners and external providers to ensure fit-for-purpose application delivery.

Application Strategy & Innovation

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Assess legacy systems and recommend modernization strategies aligned with business goals.
*

Partner with business leaders to identify IT opportunities that enable productivity, agility, and scalability.
*

Remain current on emerging technologies and translate insights into actionable roadmaps.

Global Collaboration & Resource Management

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Collaborate with global IT counterparts to ensure unified support and solution consistency.
*

Manage remote and on-site resources including technical teams, vendors, and consultants.
*

Support organizational readiness by aligning processes and capabilities with evolving business needs.
*

Promote knowledge sharing, documentation, and continuous improvement practices.

Candidate Profile:

*

8 years of progressive IT experience
*

Solid background supporting or implementing enterprise business applications (Bamboo Rose), with upgrade and transformation exposure.
*

Experience in consumer goods, sourcing, or supply chain environments preferred.
*

Strong track record managing complex IT projects across geographically dispersed teams.
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Practical understanding of software development lifecycle (SDLC), testing practices, and support models.
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Proficiency with both Agile and traditional delivery frameworks.
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Demonstrated ability to lead and mentor teams, both onshore and offshore.
*

Excellent interpersonal, written, and verbal communication skills.
*

Detail-oriented, organized, and comfortable handling multiple workstreams simultaneously.
*

Familiarity with ERP systems and modern collaboration or workflow tools is advantageous.

If you are interested, please share your CV in word version to r.leow@washingtonfrank.com (Racheal Leow) or call +852 3008 3863 for a P&C conversation.

About the Company
We are proud to partner with a top-tier global consulting firm driving large-scale digital transformation projects across multiple industries. With a growing portfolio of SAP-related initiatives, they are looking to bring on board an experienced SAP Senior Consultant / Assistant Manager with expertise in SD or MM modules to join their dynamic project delivery team.

Key Responsibilities

* Lead full lifecycle implementations and rollouts of SAP SD/MM/PP modules
* Collaborate with client stakeholders to gather business requirements and translate them into functional solutions
* Configure SAP systems, conduct testing, deliver end-user training, and provide go-live/post-go-live support
* Work closely with other module leads for seamless integration with SAP FICO, WM, PP, and others
* Participate in SAP S/4HANA migration and continuous improvement initiatives
* Act as a trusted advisor to both IT and business teams, offering expert guidance and industry best practices

What We're Looking For
Bachelor's degree in Information Systems, Business Administration, or a related field

* 3-5 years of solid hands-on experience in SAP SD/MM or PP
* Proven experience delivering at least 1-2 full-cycle SAP implementation projects
* Prior consulting experience preferred
* Familiarity with SAP S/4HANA is a strong asset
* Strong communication, analytical, and problem-solving skills
* Fluency in English and Cantonese/Mandarin
* Candidates with greater experience may be considered for Associate Manager roles
* Open to IANG / ASMTP holders who speak fluent Cantonese

Ready to Apply?
This is a great opportunity for SAP professionals who are excited about innovation, technology, and delivering real impact to businesses through system transformation.If you're an experienced SAP consultant ready for your next career move, we'd love to hear from you. Submit your CV (Word format) to: r.leow@washingtonfrank.com.