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For Permanent and Contract, Systems Manager

    System Analyst / Senior Analyst Programmer (ERP, POS, CRM)

    Hong Kong

    • HK$35,000 to HK$50,000 HKD
    • Business / Systems Analyst Role
    • Skills: System Analyst, ERP, POS, CRM, Applications, C#, .NET, Senior Analyst Programmer, Programmer, Development, Application Development, Data, Python, ETL, Experienced
    • Seniority: Mid-level

    Job description

    Job Description

    My client, who has good reputation in its industry, is looking for a System Analyst / Senior Analyst Programmer to be a part of their expanding IT Team and support its IT Manager in driving various system revamps and projects within the team. This is a fresh position and it's a fantastic chance to work in a stable working environment for career growth.

    Responsibilities:

    * Be actively involve in the development, update and support of day-to-day business IT operation including POS, CRM applications and any other projects as assigned.
    * Coordinate closely with business stakeholders to gather and analyze user requirements, then prepare designs and specifications for applications together with development team.
    * Provide support to users by managing and handling requests from the ticketing system, logging and tracking incidents, user inquiries, and provide solutions to the issues.
    * Involve in vendor management, planning and execution of IT initiatives and project management to enable continuous innovation and improvement of the IT team.
    * Foster and maintain healthy relationships and promote team spirit by working closely with different parties (IT team members, internal stakeholders and external parties).

    Requirements:

    * Degree holder in IT or equivalent.
    * Experienced in ERP, POS, CRM applications would be a great plus.
    * Proficiency in C#, .NET is a must.
    * Minimum 5 years of relevant experience in System Development role will be preferred.
    * Experience or knowledge in data warehouse platform, database management and ETL programming.
    * Great team player and able to work independently to lead juniors.
    * Good command in both written and spoken English and Mandarin.

    Interested candidates please do not hesitate and apply now! Kindly drop your resume in word format to Racheal Leow at r.leow@washingtonfrank.com or call +852 3008 3863 for further information or any enquiries.

    Senior Business Systems Manager (Epicor Prophet 21)

    USA, Tennessee, Nashville

    • £120,000 to £140,000 GBP
    • Systems Manager Role
    • Skills: Epicor Prophet 21, Analyst, Subject Matter Expert
    • Seniority: Senior

    Job description

    Senior Manager of Business Systems
    In this pivotal role, you will lead the orchestration of all ePicor Prophet 21 operations and development activities. Your symphony extends to the integration of new or existing acquisitions, supporting applications and software for all business users, and managing every aspect of the Software Development Life Cycle (SDLC). Strategy & Planning:
    * Conduct a thorough analysis of existing business systems and procedures.
    * Define, develop, and document software business requirements, objectives, and deliverables in collaboration with internal users and departments.
    * Assist in crafting software development project plans, including scoping, scheduling, and implementation. Acquisition & Deployment:
    * Research software application products and services in alignment with business requirements.
    * Collaborate with vendors for efficient implementation of new software products or systems and resolution of adaptation issues.
    * Recommend, schedule, and execute software improvements and upgrades.
    * Develop an integration playbook for newly acquired companies into Prophet 21. Operational Management:
    * Manage internal Prophet 21 development resources, alongside on-shore and off-shore vendors.
    * Foster professional relationships with key stakeholders across all business units.
    * Act as the technical point of contact for the ERP application, providing hands-on support for users.
    * Design and implement technology solutions in Prophet 21 modules to meet business and stakeholder requirements.
    * Architect, design, build, and deliver Prophet 21 solutions, optimizing usability and functionality.
    * Ensure scalable systems integrations with Prophet 21, aligning with the company's growth.
    * Collaborate with Prophet 21 and implementation partner teams on automating data integrations.
    * Stay abreast of new Prophet 21 features and functionality, providing recommendations for improvements.
    * Participate in technical design/code reviews and audits, maintaining design objectives and standards.
    * Manage user roles/access, assign permissions, and maintain user interface entry forms, email, and PDF templates.
    * Work with end users on usability/Help Desk issues. Position Requirements: Formal Education & Certification:
    * University degree in computer science or information systems and 5-7 years of related work experience.
    * Education and/or certifications with significant experience in SDLC and project management are desired. Knowledge & Experience:
    * In-depth, hands-on knowledge and experience with enterprise applications, including 5+ years optimizing Prophet 21.
    * Certified Prophet 21 Administrator preferred.
    * Eight-plus years of overall IT expertise.
    * Minimum four years of managerial responsibilities, including vendor management.
    * Understanding of Prophet 21 ERP workflow functionality and processes.
    * Experience using forms, fields, custom records, and workflows in the ERP system.
    * Experience with co-location hosting of Prophet 21.
    * Proficiency in generating reports and custom reporting within Prophet 21.
    * Understanding of industry-standard business practices in accounting and warehouse management.
    * Business acumen to connect business needs with the right technical solutions.
    * Proficiency with saved searches, formulas, reporting, creating dashboards, forms, and workflows.
    * Ability to manage competing priorities, troubleshoot, and work independently.
    * Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
    * Excellent written and oral communication skills, proficient in Microsoft Office (Word, Excel, and PowerPoint). Personal Attributes:
    * Highly self-motivated and directed.
    * Quick absorption of new ideas and concepts.
    * Good analytical and problem-solving abilities.
    * Effective prioritization and execution of tasks in a high-pressure environment.
    * Ability to conduct research into software development and delivery concepts, as well as technical application issues.
    * Management capability for 5-10 employees.
    * Presentation of ideas in business-friendly and user-friendly language.
    * Strong customer service orientation.
    * Excellent written, oral, interpersonal, and presentational skills.
    * Experience working in a team-oriented, collaborative environment. Work Conditions:
    * Occasional travel between training locations.
    * Prolonged periods of sitting.
    * Maneuvering and work in the warehouse environment.
    * Dexterity for operating a computer and handling various tools and components.
    * Lifting and transporting moderately heavy objects, such as computers and peripherals.

    IT Project Manager | Fleet Management ERP Systems

    Singapore

    • SGD 10,000 to SGD 13,000 SGD
    • Project Manager Role
    • Seniority: Senior

    Job description

    Title: IT Project Manager | Fleet Management ERP Systems

    Location: Singapore



    We are working with a listed shipping organisation in Singapore and they are looking for an IT Project Manager to kick-start a migration project.

    The suitable candidate will be leading the RFP process, gathering requirements, and implementation of information systems.



    Primary Responsibilities:

    * Leading delivery of end-to-end global ERP migration project
    * Develops and monitors project plans, budgets, timelines, scopes, test plans and forecasts. Responsible for allocating project resources, in keeping with their commitments to the project.
    * All communications with all stakeholders
    * Lead training in Singapore and in APAC region



    What are we looking for:

    * 6-8 years of IT experience and 3 years of Project Management experience in Fleet Management module.
    * Managed large, high-profile ERP systems project and implemented engagement review and quality assurance procedures in accordance with our methodology
    * Excellent in documentation and must be meticulous
    * Excellent communication (written and verbal), problem-solving and critical-thinking skills
    * Willing to travel overseas



    What is in for you:

    * Brand new role, with a new project in the pipeline
    * Global MNC company

    Apply now to find out more about this opportunity.





    EA License Number: 11C3017

    EA Personnel Number: R1870956

    IT Manager (ERP, Supply Chain, WMS)

    Hong Kong

    • HK$42,000 to HK$52,000 HKD
    • Business / Systems Analyst Role
    • Skills: ERP, SAP, Oracle, Oracle EBS, Supply Chain, Solutions, Supply Chain Solutions, MNC, in-house, Oracle E-Business Suite, IT, Applications, System, Information Technology, Applications Manager, Project Management, ERP, Enterprise Resource Planning
    • Seniority: Mid-level

    Job description

    Job Description

    Our client has just opened a brand new opportunity to the market. They are a massive group well known in the IT and are currently seeking a Manager to join their growing team and handle various interesting projects. This team focuses on supply chain solutions with various sizeable project exposure, it would be an awesome opportunity to someone who is looking for a step-up in their career.

    Role & Responsibilities

    * Responsible for participating in the project delivery of supply chain management (SCM) solutions as well as providing post-go live support.
    * Brainstorm new ideas and solutions to the team to ensure continuous improvement of the systems.
    * Involve in user requirements collection, functional specifications preparation, UAT testing, training documentations preparation and etc.
    * Work across different teams and coordinate with different parties and stakeholders to ensure timely project deliverable.
    * Keep up-to-date with new technologies in the market and evaluate current systems efficiency.
    * Provide project status updates on a regular basis to the management.
    * Any ad-hoc tasks as assigned.

    Skills & Qualifications

    * Bachelor's Degree Holder in Computer Science or equivalent.
    * Any experience in ERP, Supply Chain, Warehouse Management System (WMS) is highly preferable.
    * Past work experience of full life cycle project implementation is a plus.
    * Willing to learn personality with high adaptability and flexibility.
    * Strong communication and interpersonal skills.
    * Good command in both written and spoken English and Mandarin.

    This is a right job for you if you're ambitious and looking for a good career path in the IT industry. If you are interested and qualified, send your resume to r.leow@washingtonfrank.com or reach me at +852 3008 3863 for further discussion.

    SAP CX or CRM Developer - TECHNICAL

    Switzerland, Zürich

    • CHF 120,000 to CHF 121,000 CHF
    • Consultant Role
    • Seniority: Mid-level

    Job description

    Responsibilities:

    * Lead Sales and Service Cloud projects, ensuring successful implementation and realization
    * Collaborate closely with customer teams and internal colleagues to develop innovative solutions
    * Evaluate and develop cross-project customer solutions, ensuring efficiency and effectiveness
    * Leverage SAP Business Technology Platform for integration and seamless processes
    * Document and present project updates, progress, and outcomes to the project team and customers
    * Stay updated with the latest CRM systems and integrative processes, particularly in interaction with SAP ERP

    Requirements:

    * Team player with a drive for innovation and goal achievement
    * At 2 years of hands-on experience in designing and implementing business requirements using SAP CX and/or SAP CC (Hybris) development platform.
    * Preferred Experience in the one or more of the following SAP CX areas:
    * Demonstrate in-depth knowledge of e-commerce concepts and best practices, including B2B focus, custom implementations
    * Knowledge of SAP Cloud Platform (CPI) and its integration features, experience with REST, SOAP, OData, troubleshooting, and data security
    * Excellent communication skills in German and English, both written and verbal, to effectively interact with international stakeholders
    * SAP Commerce Cloud/Hybris certification a plus

    If you are an ambitious and technically oriented consultant with expertise in SAP Sales and Service Cloud, we invite you for a first interview

    SAP CRM CX Technical Consultant

    Switzerland, Zürich

    • Developer / Programmer Role
    • Skills: SAP, CX, CRM
    • Seniority: Mid-level

    Job description

    About the job

    Responsibilities:

    * Lead Sales and Service Cloud projects, ensuring successful implementation and realization
    * Collaborate closely with customer teams and internal colleagues to develop innovative solutions
    * Evaluate and develop cross-project customer solutions, ensuring efficiency and effectiveness
    * Leverage SAP Business Technology Platform for integration and seamless processes
    * Document and present project updates, progress, and outcomes to the project team and customers
    * Stay updated with the latest CRM systems and integrative processes, particularly in interaction with SAP ERP

    Requirements:

    * Team player with a drive for innovation and goal achievement
    * At 2 years of hands-on experience in designing and implementing business requirements using SAP CX and/or SAP CC (Hybris) development platform.
    * Preferred Experience in one or more of the following SAP CX areas:
    * Demonstrate in-depth knowledge of e-commerce concepts and best practices, including B2B focus, custom implementations
    * Knowledge of SAP Cloud Platform (CPI) and its integration features, experience with REST, SOAP, OData, troubleshooting, and data security
    * Excellent communication skills in German and English, both written and verbal, to effectively interact with international stakeholders
    * SAP Commerce Cloud/Hybris certification a plus

    If you are an ambitious and technically oriented consultant with expertise in SAP Sales and Service Cloud, we invite you for a first interview

    Assistant Manager / Senior Business Analyst (AI & Data Science)

    Hong Kong

    • HK$40,000 to HK$55,000 HKD
    • Business / Systems Analyst Role
    • Skills: AI, Data, Artificial Intelligence, IT, Information Technology, Azure, Cloud, Project Management, Data Science, Data Intelligence
    • Seniority: Mid-level

    Job description

    Job Description

    Our client is seeking an Assistant Manager / Senior Business Analyst to be a part of their growing Artificial Intelligence team and join their upcoming new and sizeable AI and data science projects. You will be able to play a key role in Project Management and Business Analysis to work with various parties in ensuring the successful delivery of projects.

    Role & Responsibilities

    * Closely coordinate with data scientists, data engineers, developers, users and vendors to provide solutions and recommendations to existing systems / applications to enhance systems efficiency
    * Partner with cross-functional technology teams to integrate solutions
    * Manage business users requirements gathering, requirements analysis and documentation. Act as a bridge between business users, technical team and vendors to ensure the business requirements well address business needs
    * Manage project schedules and plan resources; set project milestones and closely monitor project status

    Skills & Qualifications

    * Bachelor's degree or above in Computer Science or equivalent
    * Experience in enterprise digital transformation covering supply chain management, customer engagement, work flow automation would be a definite plus
    * Hands-on experience in project management, business analysis, data science, data analysis and AI would be a big advantage
    * Knowledge or experience in SQL, Power BI, MS Azure, Azure Databricks
    * Possess good problem-solving skills, detail-minded and self-driven
    * Good command in both written and spoken English and Mandarin

    The successful candidate will have a strong understanding of business processes, excellent problem-solving abilities, and a proven track record of delivering successful projects. This is a fantastic opportunity to work with a dynamic and collaborative team and make a significant impact on the success of our projects. Should you be interested, please do not hesitate to apply NOW or contact me at +852 3008 3863 for more details.

    System Analyst (C#, .NET)

    Hong Kong

    • HK$35,000 to HK$50,000 HKD
    • Business / Systems Analyst Role
    • Skills: System Analyst, ERP, POS, CRM, Applications, C#, .NET, Senior Analyst Programmer, Programmer, Development, Application Development, Data, Python, ETL, Experienced
    • Seniority: Mid-level

    Job description

    Job Description

    My client, an in-house company who has good reputation in its industry and worked with some of the most reputable clients in the market, is looking for a System Analyst = to be a part of their expanding IT Team and support its development team manager in driving an ERP system revamp in the group. This is a fresh position and it's a fantastic chance to work in a stable working environment for career growth.

    Responsibilities:

    * Be actively involve in the development, update and support of day-to-day business IT operation and any other projects as assigned.
    * Coordinate closely with business stakeholders to gather and analyze user requirements, then prepare designs and specifications for applications together with development team.
    * Provide support to users by managing and handling requests from the ticketing system, logging and tracking incidents, user inquiries, and provide solutions to the issues.
    * Involve in vendor management, planning and execution of IT initiatives and project management to enable continuous innovation and improvement of the IT team.
    * Foster and maintain healthy relationships and promote team spirit by working closely with different parties (IT team members, internal stakeholders and external parties).

    Requirements:

    * Degree holder in IT or equivalent.
    * Experienced in ERP would be a great plus.
    * Proficiency in C#, .NET is a must.
    * Minimum 3-5 years of relevant experience in System Development role will be preferred.
    * Great team player and able to work independently to lead juniors.
    * Good command in both written and spoken English and Mandarin.

    Interested candidates please do not hesitate and apply now! Kindly drop your resume in word format to Racheal Leow at r.leow@washingtonfrank.com or call +852 3008 3863 for further information or any enquiries.

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