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Job Description

A listed and stable manufacturing company with long history of success is currently seeking a System Analyst to join their expanding Application & Support team for new and existing project developments. As a System Analyst, you will be responsible for assisting the IT Manager in the development and implementation of Java-based applications, gathering & analyzing business requirements and designing technical solutions.

Role & Responsibilities:

* Gather and document business users' requirements and translate into technical solutions and designs.
* Conduct system test, user acceptance tests, and data integration.
* Troubleshoot and resolve technical issues during the development and deployment process
* Stay up-to-date with industry trends and new products to address current IT challenges and improve IT efficiency.
* Work closely with technical team and developers during development phase; participate in code reviews and provide feedback to improve code quality.

Skills & Qualifications:

* Bachelor Degree holder in Computer Science; Computing Studies or related disciplines.
* At least 5 years of experience in system development and project management.
* Any hands-on experience in system development on ERP systems would be a definite advantage.
* Proficient at Java, SQL, .NET, ASP.NET, HTML.
* Experience in application design, development and implementation.
* Excellent problem-solving, analytical, and critical thinking skills.
* Willingness to travel.

Interested individuals, please contact and send your CV to Racheal LEOW at r.leow@washingtonfrank.com for more details and call directly to +852 3008 3863 for a private and exploratory discussion.

Key Tasks

* To work within the Support team to provide turnkey and specialist guidance to clients and colleagues in the resolution of Sage X3 applications
* To provide excellent customer service
* To ensure software knowledge is kept up to date
* To ensure the proper protection of any customer data in accordance with Company protocols
* To keep internal systems properly updated at all times as required by the organisation
* Record all support logs and related actions on the support database in a clear, understandable and accurate manner
* Keep the customer up to date with the progress of log investigation or resolution.
* Liaise with our suppliers where necessary to obtain the required information or assistance to aid the resolution of a log.
* Work in a team environment, sharing knowledge and information wherever appropriate to achieve the most efficient resolution to logs.
* Handle the escalation of logs to the Support Manager or a Director wherever appropriate and according to the escalation procedures laid out.
* On occasion, provide on-site support/consultancy services to client base.

Freelance SAP Project Manager (with S/4 Expertise) Needed for Transformation Project

About the Role:

We are seeking an experienced freelance Project Manager with deep knowledge of SAP S/4 and ERP systems to lead a transformative project for a client undergoing a major post-acquisition integration. You will guide the transition from an on-premises ERP solution to ultimately SAP S/4 Hana. This role offers the opportunity to shape the client's future ERP landscape, develop a comprehensive roadmap, and manage the interim processes critical for long-term success.

Project Scope: The project is projected to last approximately 4-6 months, with key phases including:

1 Transition from On-Premise ERP to SaaS - Upgrade the existing Roima ERP solution to Roima Lean Cloud (SaaS), serving as a long-term interim step.
2 Roadmap Development for SAP S/4 - Design a clear path for the future ERP ecosystem, including the integration of SAP S/4 and other essential applications.

The role requires a proactive approach to assessing current business processes, identifying necessary modifications, and coordinating across teams and stakeholders to deliver impactful, strategic changes.

Responsibilities:

1

ERP System Transition:

* Lead the migration of the current on-premises Roima ERP system to a SaaS solution.
* Coordinate with the vendor's project manager to ensure smooth delivery and alignment with customer requirements.

*

Strategic ERP Roadmap Development:

* Define the ERP ecosystem and create a phased plan for the transition to SAP S/4, taking into account related applications and data management needs.
* Manage project timelines, anticipate challenges, and adjust the roadmap as needed.

*

Business Process and Change Management:

* Assess existing business processes and implement necessary changes to support the new ERP structure.
* Develop change management strategies to ensure a seamless transition and high stakeholder engagement.

Qualifications:

* Minimum of 5 years' experience in project or program management, specifically in ERP or SAP environments.
* Proven expertise in SAP S/4 implementation and architecture, with strong knowledge of data migration, process mapping, and finance workflows.
* Hands-on experience in business process development and change management.
* Strong stakeholder management skills, with the ability to work effectively with various business units.
* Familiarity with Roima Lean ERP is an advantage.

Location and Commitment:

* Location: Preferably in the Greater Helsinki area, though remote work is possible.
* Start Date: December 1, 2024
* Duration: 4-6 months, with an initial 30% commitment expected to increase to full-time as the ERP project advances.
* Allocation: Full-time (100%)

This is a unique opportunity to lead a high-impact transformation, guiding our client through an essential business process renewal. If you have a strategic mindset, hands-on experience in ERP transitions, and the drive to lead successful change, we'd love to hear from you!

Freelance SAP Project Manager (with S/4 Expertise) Needed for Transformation Project

About the Role:

We are seeking an experienced freelance Project Manager with deep knowledge of SAP S/4 and ERP systems to lead a transformative project for a client undergoing a major post-acquisition integration. You will guide the transition from an on-premises ERP solution to Roima Lean Cloud (SaaS) and, ultimately, to SAP S/4. This role offers the opportunity to shape the client's future ERP landscape, develop a comprehensive roadmap, and manage the interim processes critical for long-term success.

Project Scope: The project is projected to last approximately 4-6 months, with key phases including:

1 Transition from On-Premise ERP to SaaS - Upgrade the existing Roima ERP solution to Roima Lean Cloud (SaaS), serving as a long-term interim step.
2 Roadmap Development for SAP S/4 - Design a clear path for the future ERP ecosystem, including the integration of SAP S/4 and other essential applications.

The role requires a proactive approach to assessing current business processes, identifying necessary modifications, and coordinating across teams and stakeholders to deliver impactful, strategic changes.

Responsibilities:

1

ERP System Transition:

* Lead the migration of the current on-premises Roima ERP system to a SaaS solution.
* Coordinate with the vendor's project manager to ensure smooth delivery and alignment with customer requirements.

*

Strategic ERP Roadmap Development:

* Define the ERP ecosystem and create a phased plan for the transition to SAP S/4, taking into account related applications and data management needs.
* Manage project timelines, anticipate challenges, and adjust the roadmap as needed.

*

Business Process and Change Management:

* Assess existing business processes and implement necessary changes to support the new ERP structure.
* Develop change management strategies to ensure a seamless transition and high stakeholder engagement.

Qualifications:

* Minimum of 5 years' experience in project or program management, specifically in ERP or SAP environments.
* Proven expertise in SAP S/4 implementation and architecture, with strong knowledge of data migration, process mapping, and finance workflows.
* Hands-on experience in business process development and change management.
* Strong stakeholder management skills, with the ability to work effectively with various business units.
* Familiarity with Roima Lean ERP is an advantage.

Location and Commitment:

* Location: Preferably in the Greater Helsinki area, though remote work is possible.
* Start Date: December 1, 2024
* Duration: 4-6 months
* Allocation: Full-time (100%)

This is a unique opportunity to lead a high-impact transformation, guiding our client through an essential business process renewal. If you have a strategic mindset, hands-on experience in ERP transitions, and the drive to lead successful change, we'd love to hear from you!

Senior Manager (ERP)

* Business Development: Identify and acquire new clients, as well as secure new and follow-up projects, specifically within the wholesale, transport, and logistics sectors.
* Project Management: Lead full and partial projects focused on the sustainable development and optimization of business processes across the value chain, ensuring effective and economic use of ERP systems and other core applications for wholesale and logistics companies.
* Application Optimization: Manage projects aimed at optimizing ERP usage and other business applications (such as WMS, TMS, CRM) within our clients' extended application landscapes. This includes enhancing their Target Operating Model, IT organization, and related processes (ITSM, architecture, etc.).
* Digital Transformation Leadership: Oversee programs that support clients' digital transformation efforts through integrated business applications.
* Thought Leadership: Take on a leadership role in advancing the methods and tools within our ERP/IT Advisory Community.

This Role is for You if:

* You have a strong professional network and are skilled at maintaining relationships while building new strategic partnerships.
* You bring several years of experience with different ERP systems and have worked in logistics or wholesale, optimizing processes in sales, planning, procurement, production, logistics, and service.
* You have in-depth knowledge of leading ERP systems and relevant business applications.
* You are a results-oriented, communicative team player with an outstanding academic background in business, engineering, or IT.
* You are fluent in both German and English, with strong written and verbal communication skills.

This is an exciting opportunity to shape the future of digital transformation and ERP solutions with a forward-thinking team!

Job Description

Our client is a universally recognized organization with over 15000 employees located in HK, Mainland China and the US. They are seeking a Lead Business Analyst to join their Enterprise Solutions team and report directly to the IT Manager of the team. The incumbent will be responsible for overseeing and involving in various aspects of the company's corporate solutions including ERP, HRIS and other SaaS platforms.

Role & Responsibilities

* Involve in blueprint design, business user requirements gathering and then translating them to functional specifications
* Have the opportunity to lead and manage different projects teams and external stakeholders (vendors & consultants) during IT project delivery
* Monitor the delivery of IT solutions to ensure they meet project timelines, budget, and quality standards.
* Create and present requirement documents, including process mapping diagrams and workflow for stakeholders review
* Manage and collaborate with internal & external resources and business users throughout the whole project implementation period. Provide support and expertise during all phases of the IT project life cycle
* Keep up-to-date with industry trends. Facilitate and support business process change

Skills & Qualifications

* Degree Holder in Computer Science, Information Technology, or a related field.
* 6-8 years of IT experience, with substantial experience in Project Management, Business Analysis and System Implementation.
* Experience working on Agile or Hybrid projects is a plus.
* Aviation industry experience is a strong advantage.
* Proven expertise in ERP, HRIS, and SaaS Solutions
* Experience in stakeholder management and/or vendor management.
* Excellent presentation, communication, and interpersonal skills.
* Strong analytical, problem-solving, and decision-making abilities.

How to Apply:

If you meet the above qualifications and are ready to take the next step in your career, we would love to hear from you. Please send your updated CV to r.leow@washingtonfrank.com or contact +852 3008 3863 for more information.

Join us and be part of a dynamic team in a globally recognized company, where you can grow your skills and make a real impact.

We look forward to hearing from you!

As the MIS Manager, you'll play a pivotal role in ensuring that all business software applications are running smoothly, securely, and efficiently. You'll be the go-to person for optimising the software systems that keep the business running, and you'll work closely with teams across the company to ensure technology supports strategic goals. This is a dynamic, leadership role where you'll have the opportunity to drive continuous improvement in both technology and team performance.

Key Responsibilities:

Leadership & Team Development

Lead and inspire a high-performing team of experts and analysts, providing mentorship, feedback, and opportunities for growth.
Foster a collaborative, innovative culture where communication flows seamlessly across departments.
Manage team performance and guide them to ensure software systems are optimally supported and aligned with business needs.
Software Management & Optimisation

Oversee the day-to-day management of all business software applications (ERP, CRM, WMS, and more).
Ensure that software updates, upgrades, and renewals happen smoothly with minimal disruption.
Maintain licensing compliance and keep track of vendor contracts and service agreements.
Driving Business Efficiency

Work with business units to identify and implement software solutions that streamline operations and enhance performance.
Use feedback and software performance data to proactively suggest improvements and new features.
Vendor & Supplier Relations

Build strong relationships with software vendors to ensure excellent service, value, and compliance with agreements.
Lead contract negotiations and ensure SLAs are consistently met.
Collaboration & Integration

Collaborate with IT and other departments to ensure software systems are integrated seamlessly with infrastructure.
Ensure all data is secure, consistent, and accessible for key decision-making.
Data Security & Integrity

Oversee and enforce security policies across all business software to protect company data.
Ensure compliance with data protection regulations (e.g., GDPR) and work closely with IT to implement robust security measures.
Training & End-User Support

Lead the deployment of software across different business areas, collaborating with project teams to ensure smooth rollouts.
Organise training sessions to ensure all employees are comfortable using the software.
Provide ongoing support for troubleshooting and guiding users through any issues.
Reporting & Analytics

Develop insightful reports and dashboards to provide business leaders with the data they need to make informed decisions.
Work with other departments to define KPIs and ensure software systems meet business objectives.
Innovation & Research

Stay ahead of the curve by researching new technologies and trends that could improve software systems.
Evaluate and implement new features or upgrades that will benefit the business.
Qualifications:

Education: Bachelor's degree in Computer Science, Engineering, or a related field.
Experience: Minimum of 5 years in managing software systems, including ERP, CRM, and WMS.
Skills:
Deep knowledge of software systems and experience with vendor management.
Strong leadership and communication skills to guide teams and engage with non-technical stakeholders.
Proficiency in project management and organising complex tasks.
Expertise in data security, backup solutions, and regulatory compliance.
Strong analytical mindset and the ability to solve problems creatively.
Experience working with large-scale systems and databases.
Ability to communicate technical concepts to non-technical audiences.
Join us to lead the way in optimising the software systems that power our business, drive innovation, and ensure smooth operations across the company.

Business Analyst - Leading Fashion Retailer in UK

Salary: £55,000 - £60,000

London Based - 4x a week in office based in central London

Can interview ASAP

My client are a leading edge fashion footwear specialist, providing customers with innovative shoes to suit every occasion.

They pride themselves on their unique product range - created by their in-house design team and global brand partnerships, all of which are recognisable by their individuality, design and quality.

Key Responsibilities of the role:

* Understanding, documenting, and analysing business requirements. Translating those requirements into technical analysis and functionality for projects
* Ownership of documentation of the new software changes and new business processes
* Conduct testing of IT retail business application changes including the design and execution of repeatable test scripts
* Management and collaboration with project stakeholders of all levels
* Manage new system releases including monitoring of system changes, issue reporting and issue resolution
* Contribute to IT governance including the management of change requests in the IT retail business applications space and the creation /execution of repeatable project and support processes
* Create and maintain user support documentation
* Training of users in new functionality and the creation of training material
* Maintain a close working relationship with 3rd party software vendors
* Senior analysis in the support of business applications including in critical incidents



Benefits:

Flexi- hours

Contributory pension scheme

Access to Employee Assistance Programme through the Retail Trust

Contribution towards eyetest and eyewear

23 days annual leave and 8 bank holidays. Increased annual leave after two years' continuous service

Staff discount

L&D Development programmes with a partner

Travel card loan

Breakfast

Monthly office socials



If you would like to learn more, or have a discussion please apply or email me at j.chalkley@washingtonfrank.com

Job Description:

Our client is a major player within its industry, recognized for its innovative approach and rapid growth. With a dynamic IT team of over 100 skilled professionals and a global workforce of 2,000+ employees, the company is expanding its operations and continues to be at the forefront of technological advancement. As part of their ongoing growth and transformation, they are seeking an experienced Project Manager - Enterprise Solutions to join their team.

Role & Responsibilities:

* Lead the design, planning, and management of end-to-end project delivery.
* Set resources, timelines, and budgets; evaluate solutions and manage issues.
* Collaborate with stakeholders, team members, and vendors to maximize project efficiency.
* Drive continuous improvement in IT practices, ensuring compliance with Group standards.
* Manage daily maintenance and optimize enterprise solution platforms.
* Evaluate vendor performance and oversee development and implementation work.
* Lead and mentor team members, setting goals and providing guidance.
* Stay current with industry trends and propose opportunities for business strategy enhancement.

Qualifications:

* Degree in IT, Computer Science, or related disciplines.
* 6-8 years of experience in IT application development with proven success in enterprise solutions design, development, and project management.
* Experience in ERP, CRM, HRIS and etc is a definite advantage.
* Experience in leading teams for enterprise systems development projects is a plus.
* Strong experience in managing vendors/solutions providers, including tendering, contract management, and negotiations.
* Experience with software architecture, integration design, packaged solution delivery, data analytics, and cloud technologies is advantageous.

The role offers a great and stable working environment with great career prospects. For interested parties, please submit your application with detailed CV to r.leow@washingtonfrank.com. The review of applications will continue until post is filled. Please reach out to +852 3008 3863 (Racheal Leow) for more information.

Job Description:

Our client is a global manufacturer that serves clients across Eastern Europe, North America, Western Europe market. With over 40+ employees in the engineering team, this role offers a unique and challenging opportunity, requiring a combination of technical expertise in electronics manufacturing and strong communication skills to engage effectively with both internal and external stakeholders.

Key Responsibilities:

* Involve in the full software development life cycle for embedded products, ensuring quality and efficiency at every stage.
* Design, write, and test well-structured, maintainable, and scalable code that meets performance and functional requirements. Ensure the code is traceable, modular, and easily testable to facilitate future enhancements and bug fixes.
* Develop technical documentation to define requirements, specifications, and solutions.
* Document and maintain software functionalities, ensuring accurate records of updates and changes.
* Troubleshoot, debug, and improve existing products by identifying performance bottlenecks and implementing solutions to enhance the product's functionality and stability.
* Conduct research and development to integrate cutting-edge technologies in the IoT space.

Key Requirements:

* Bachelor's degree in Computer Engineering, Electronic Engineering, Computer Science, or related disciplines.
* Proficient in both English and Mandarin.
* Solid knowledge of electronics circuits and experience with 16/32-bit MCU and SoC applications.
* Strong command of embedded C. Knowledge of C++, RTOS-based design is an advantage.
* Familiarity with cloud technologies and app development is a plus, though not essential. Exposure to cloud platforms, mobile app development, or integrating cloud services with embedded systems can be an advantage.
* Hands-on experience in key embedded systems technical areas such as:

* Driver development for common wired interfaces like UART, SPI, and I2C.
* Understanding of network protocols such as TCP/IP, MQTT, and modern wireless standards including Wi-Fi, BLE, Zigbee, and LoRa.
* Experience with GUI display engines and developing user interfaces (UX).
* Knowledge of scripting tools such as Python or batch scripts to automate tasks and simplify development processes.

* Fresh graduates will be considered for the software engineer role with training support.
* Candidates with more experience (2-3 years) will be considered for the Senior Software Engineer position.

Our client offers an attractive remuneration package and the opportunity to advance your career in a supportive and innovative team. If you're ready to take your career to the next level, we would love to hear from you! Please share your resume with us at r.leow@washingtonfrank.com or reach out directly to 3008 3863 (Racheal Leow) for more details.