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Company Overview:

A well-established and innovation-driven manufacturing company with over 100 years of experience supporting the agricultural sector. The organization focuses on operational efficiency, sustainable solutions, and continuous improvement across its internal systems and customer-facing platforms.

Position Summary:

The Business Systems Manager is responsible for leading the administration, optimization, and support of the company's ERP platform (Epicor) and other integrated systems (CRM, HRIS, Office 365, etc.). The role functions as a critical bridge between IT and key business units including Sales, Finance, and Operations-helping to streamline processes, enhance reporting, and ensure smooth day-to-day system performance.

Key Responsibilities:

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Serve as the primary administrator for the ERP and integrated business systems
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Act as liaison between business stakeholders and technical teams
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Develop solutions to address system pain points and inefficiencies
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Manage system upgrades, patching, user access, and role-based security
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Oversee integrations (e.g., CRM & ERP data sync, marketing automation)
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Build and maintain BAQs, Dashboards, BPMs, and custom reports
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Support business intelligence reporting (SSRS, SQL Views, Power BI)
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Drive process automation and standardization within the ERP ecosystem
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Maintain internal documentation and process instructions
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Provide support during production hours, including extended hours during seasonal peaks
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Collaborate with external vendors for support and system enhancements
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Support business continuity, data security, and disaster recovery planning

Qualifications:

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3-5 years of experience supporting ERP and business systems (2+ years in an admin/lead role)
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Strong working knowledge of Epicor ERP or similar enterprise platform
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Proficient in SQL, SSRS, BAQs, BPMs, and general ERP customization
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Experience integrating ERP with CRM or marketing platforms (e.g., HubSpot)
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Solid understanding of manufacturing, finance, and operations processes
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Skilled in Microsoft Excel and Office 365; knowledge of PayChex a plus
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Excellent communication, documentation, and cross-functional collaboration skills
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Ability to manage multiple projects and support a high-availability environment
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Bilingual (English/Spanish) is a plus

Why This Role:

Join a mission-driven, stable organization that values innovation, sustainability, and team collaboration. This role offers a hands-on opportunity to shape and modernize enterprise systems while working directly with business leaders and technical experts.

We are seeking a dynamic and experienced Project Manager with proven expertise in Epicor ERP systems to join our growing team. The successful candidate will play a crucial role in driving and delivering successful ERP implementations, upgrades, and integrations. You will be responsible for leading cross-functional teams, managing timelines, and ensuring project success from initiation through completion.
Key Responsibilities:
* Lead ERP Projects: Oversee the planning, execution, and delivery of ERP (Epicor) projects, ensuring alignment with business goals.
* Stakeholder Management: Act as the primary point of contact for internal and external stakeholders, providing regular updates and managing expectations.
* Project Planning: Develop and maintain project plans, timelines, and budgets. Identify potential risks and implement mitigation strategies.
* Team Leadership: Coordinate and lead cross-functional teams, including technical, operational, and business personnel.
* Epicor Expertise: Use your Epicor knowledge to troubleshoot system issues, suggest improvements, and ensure the ERP system is optimized for business needs.
* Reporting: Provide detailed project reports, KPIs, and progress updates to senior management.
* Resource Management: Ensure proper allocation of resources and manage project changes to maintain scope, quality, and timing.
* Training & Support: Provide post-implementation support and training to key users of the Epicor system.
Key Requirements:
* Proven experience as a Project Manager with a focus on ERP systems (preferably Epicor).
* Strong understanding of Epicor ERP systems including implementation, customization, and integrations.
* Excellent leadership, communication, and team management skills.
* Ability to manage multiple projects simultaneously, delivering within scope, budget, and timelines.
* Strong analytical and problem-solving skills.
* Familiarity with project management tools (e.g., MS Project, Jira, etc.)
* PM certification (e.g., PMP, PRINCE2) is a plus but not mandatory.
* Experience in industries like manufacturing, distribution, or supply chain is desirable.
Why Join Us?
* Competitive salary package of £50-65K.
* Opportunity to work on cutting-edge ERP projects.
* Be part of a collaborative and forward-thinking team.
* Professional development opportunities and career growth.
If you have a passion for project management and Epicor ERP systems, we would love to hear from you!

Role Overview:

A global organization is seeking a dynamic IT Manager (Enterprise Application Projects) to lead a portfolio of enterprise system upgrades and application enhancement initiatives. This role combines operational oversight with strategic project delivery, supporting the continuous evolution of business-critical platforms. The ideal candidate brings a balance of technical leadership, business acumen, and experience working across regions and vendor landscapes.

Key Responsibilities:

Technology & Operations Leadership

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Oversee day-to-day operations of enterprise applications, ensuring reliability, compliance, and alignment with SLAs.
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Manage team and be responsible for systems support, enhancements, and troubleshooting.
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Establish IT procedures, service protocols, and user support frameworks to drive operational excellence.
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Act as the escalation point for application performance issues and coordinate timely resolution.

Program & Project Management

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Deliver high-impact IT initiatives, including platform upgrades, system integrations, and process automation.
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Manage cross-functional project timelines, budgets, and stakeholder communications across internal and third-party teams.
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Drive project governance, risk management, and implementation strategies using structured methodologies.
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Coordinate with product owners and external providers to ensure fit-for-purpose application delivery.

Application Strategy & Innovation

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Assess legacy systems and recommend modernization strategies aligned with business goals.
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Partner with business leaders to identify IT opportunities that enable productivity, agility, and scalability.
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Remain current on emerging technologies and translate insights into actionable roadmaps.

Global Collaboration & Resource Management

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Collaborate with global IT counterparts to ensure unified support and solution consistency.
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Manage remote and on-site resources including technical teams, vendors, and consultants.
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Support organizational readiness by aligning processes and capabilities with evolving business needs.
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Promote knowledge sharing, documentation, and continuous improvement practices.

Candidate Profile:

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8 years of progressive IT experience
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Solid background supporting or implementing enterprise business applications (Bamboo Rose), with upgrade and transformation exposure.
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Experience in consumer goods, sourcing, or supply chain environments preferred.
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Strong track record managing complex IT projects across geographically dispersed teams.
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Practical understanding of software development lifecycle (SDLC), testing practices, and support models.
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Proficiency with both Agile and traditional delivery frameworks.
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Demonstrated ability to lead and mentor teams, both onshore and offshore.
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Excellent interpersonal, written, and verbal communication skills.
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Detail-oriented, organized, and comfortable handling multiple workstreams simultaneously.
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Familiarity with ERP systems and modern collaboration or workflow tools is advantageous.

If you are interested, please share your CV in word version to r.leow@washingtonfrank.com (Racheal Leow) or call +852 3008 3863 for a P&C conversation.

Role Overview:
A leading multinational company in the manufacturing sector is looking for a Business Process Enhancement Manager (SAP) to drive cross-functional digital transformation and operational efficiency. This role serves as the key interface between business and technology teams, with a core focus on SAP-related process optimization.

Key Responsibilities:

* Analyze and document business requirements; identify and evaluate opportunities for automation and process optimization within SAP and other platforms such as SharePoint.
* Collaborate with business stakeholders to uncover inefficiencies and develop actionable, technology-enabled solutions.
* Lead end-to-end project delivery including scoping, stakeholder coordination, planning, execution, and post-deployment support.
* Drive the design and implementation of customized solutions to improve collaboration, reporting, and workflow.
* Work closely with IT teams to ensure feasibility and system alignment of proposed enhancements.
* Oversee system testing, user training, and change management to ensure smooth rollouts.
* Act as a key liaison between business units and IT, ensuring ongoing alignment and effective communication.
* Provide regular status updates, risk assessments, and delivery timelines to all stakeholders.

Key Requirements:

* Degree in Information Technology, Computer Science, Engineering, or a related field.
* At least 5-8 years of experience in business analysis, process re-engineering, or workflow enhancements.
* Solid hands-on experience with SAP is required; exposure to S/4HANA is a strong plus.
* Strong technical knowledge in programming is highly desirable, preferably in .NET language.
* Prior exposure to the manufacturing sector is preferred.
* Excellent analytical thinking, problem-solving skills, and a proactive approach to identifying and addressing challenges.
* Strong verbal and written communication skills, with the ability to work effectively with stakeholders at all levels.
* Self-motivated, detail-oriented, and able to manage multiple tasks independently.

The client offers a permanent role, 13 months bonus, discretionary performance bonus and company shares for the successful incumbent. If you're interested in this opportunity, please send your CV in Word format to Racheal at r.leow@washingtonfrank.com. For a private and confidential conversation, feel free to call +852 3008 3863.

About the Company
We are proud to partner with a top-tier global consulting firm driving large-scale digital transformation projects across multiple industries. With a growing portfolio of SAP-related initiatives, they are looking to bring on board an experienced SAP Senior Consultant / Assistant Manager with expertise in SD or MM modules to join their dynamic project delivery team.

Key Responsibilities

* Lead full lifecycle implementations and rollouts of SAP SD/MM/PP modules
* Collaborate with client stakeholders to gather business requirements and translate them into functional solutions
* Configure SAP systems, conduct testing, deliver end-user training, and provide go-live/post-go-live support
* Work closely with other module leads for seamless integration with SAP FICO, WM, PP, and others
* Participate in SAP S/4HANA migration and continuous improvement initiatives
* Act as a trusted advisor to both IT and business teams, offering expert guidance and industry best practices

What We're Looking For
Bachelor's degree in Information Systems, Business Administration, or a related field

* 3-5 years of solid hands-on experience in SAP SD/MM or PP
* Proven experience delivering at least 1-2 full-cycle SAP implementation projects
* Prior consulting experience preferred
* Familiarity with SAP S/4HANA is a strong asset
* Strong communication, analytical, and problem-solving skills
* Fluency in English and Cantonese/Mandarin
* Candidates with greater experience may be considered for Associate Manager roles
* Open to IANG / ASMTP holders who speak fluent Cantonese

Ready to Apply?
This is a great opportunity for SAP professionals who are excited about innovation, technology, and delivering real impact to businesses through system transformation.If you're an experienced SAP consultant ready for your next career move, we'd love to hear from you. Submit your CV (Word format) to: r.leow@washingtonfrank.com.

We're looking for a skilled Network Systems Engineer to join our dynamic IT team. This is an exciting opportunity for someone with a strong background in 3rd Line Support, network infrastructure, and Microsoft Purview to take on a hands-on role in a fast-paced, growing environment.

The successful candidate will be responsible for supporting, maintaining, and improving IT systems and network infrastructure while ensuring optimal performance and security across the organisation.

Key Responsibilities

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Provide advanced 3rd Line IT support across all systems and infrastructure
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Monitor, manage, and maintain the core network and server environment
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Oversee system performance and proactively resolve technical issues
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Implement and maintain security protocols and compliance using Microsoft Purview
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Work with the wider IT team to deliver new system implementations and upgrades
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Assist in planning for disaster recovery and business continuity
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Ensure documentation is up to date and aligned with internal standards

Requirements

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Proven experience in a 3rd Line Support or similar IT infrastructure role (up to 5 years)
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Strong technical knowledge of:

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Microsoft Purview
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Windows Server, Active Directory, DNS/DHCP
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Virtualisation technologies (e.g., VMware or Hyper-V)
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Networking protocols, switches, firewalls, and routing

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Experience with backup and disaster recovery solutions
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Excellent troubleshooting and analytical skills
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Strong communication and documentation abilities
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A proactive, solutions-focused approach

Nice to Have

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Relevant certifications (e.g., Microsoft, Cisco, CompTIA)
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Experience with Microsoft 365, Exchange Online, and Azure environments
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Familiarity with ITIL practices

A leading manufacturer is seeking a Senior Systems Analyst to oversee and enhance its Epicor Kinetic ERP system, currently running version 2021.2.26. This role involves managing modules such as Sales, Production, Materials, Financials, and Manufacturing, with a focus on aligning ERP capabilities with business operations.

The ideal candidate will have 4+ years of Epicor experience, strong skills in C#, BAQs, BPMs, SQL Server, and EDI integrations, as well as familiarity with tools like Bartender and SSRS. Responsibilities include ERP customization, troubleshooting, user training, and cross-functional collaboration. A background in manufacturing or distribution is preferred.

The position offers a competitive salary, comprehensive benefits, a 401(k) match, paid time off, and flexible work arrangements



LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Join a High-Impact SAP Transformation Programme - Multiple roles available across the UK



Are you an SAP professional ready to take on a career-defining challenge? We are working in close partnership with a tech innovation consultancy to support a large-scale, high-security transformation programme for a public sector client. This is a rare opportunity to join a deeply technical, mission-critical project that is shaping the future of enterprise systems in the UK.



Who We're Looking For

We're hiring across multiple SAP specialisms, with a focus on candidates who bring strong technical depth and a passion for delivering excellence in complex environments. If you have experience in any of the following areas, we want to hear from you:



SAP ABAP Development

* Deep experience in back-end development, performance optimisation, and scalable architecture.

SAP Integration (CI/CPI, PI/PO, Integration Suite)

* Expertise in cloud and on-premise integration, API management, and agile delivery.

SAP Logistics (PP, QM, EWM/WM)

* Functional and technical knowledge in manufacturing, quality management, and warehouse operations.



Whether you specialise in one area or bring a combination of skills, we'd love to hear from you.



💼 Role Highlights

* Clearance Required: SC or DV clearance with UK nationality. You must not have travelled outside the UK for more than 28 consecutive days in the past 5 years.
* Locations: Hybrid working from any UK base, with travel flexibility across the UK.
* Compensation: Competitive salary packages, to be discussed upfront.
* Interview Process: Two-stage interview (technical + project fit).



❗ Please Note

We are not accepting independent contractors or freelancers for this project. We are building a dedicated team of full-time, permanent staff to support this long-term engagement.



However, if you are a freelance SAP Project Manager open to travel across Europe, please submit your CV with a note or drop me a message on LinkedIn - there may be another opportunity that's a better fit.



🌟 Why This Project?

This is more than just a job - it's a chance to be part of a long-term, high-visibility programme that demands the best of your SAP expertise. You'll be working alongside a highly skilled team of SAP professionals in the UK, with access to cutting-edge tools, agile methodologies, and a collaborative environment that values innovation and delivery excellence.



📩 Interested?

We're hiring across seniority & SAP modules. Even if you're not sure where you fit, let's have a conversation - there may be a role that's perfect for your skill set.

Join a Trailblazer in AI-Driven SAP Innovation!

I'm partnering with a cutting edge SAP consultancy that's leading the charge in integrating artificial Intelligence with SAP solutions to fuel the next era of business transformation. Rapidly growing and already one of the most dynamic SAP consultancies in Nordics, with offices in Oslo and Stavanger and they're just getting started.

Why Join?

* Work on high-stakes, high-impact projects that demand not just SAP expertise, but a deep understanding of industry-specific processes.
* Enjoy a clearly defined career path with ongoing training and certification opportunities to keep you ahead of the tech curve.
* Collaborative Culture Be part of a team that values knowledge sharing, open communication, and true collaboration.
* Flexible work arrangements and wellness initiatives that prioritise your well-being.
* Competitive Compensation, Be rewarded for the value you bring.

What You'll Be Doing

* Design and build intelligent, AI-powered SAP BTP solutions that enhance UX, mobility, and integrate seamlessly with S/4HANA to deliver real business impact.
* Leverage your deep domain expertise to deliver tailored ERP and S/4HANA solutions that align with each client's unique processes and industry requirements.
* Work closely with clients, providing strategic insight and technical leadership from concept through to execution delivering results that push boundaries.

En tant que Senior Manager SIRH, vous interviendrez en amont des projets d'implémentation :

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Aide au choix de solutions SIRH, notamment sur les modules Paie
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Conseil stratégique auprès des directions RH
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Contribution aux phases d'avant-vente, cadrage, schémas directeurs
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Participation à la visibilité du cabinet via votre réseau et votre expertise