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For Permanent and Contract, Systems Manager

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    Assistant Systems Manager (Finance Systems)

    Hong Kong

    • HK$25,000 to HK$35,000 HKD
    • Business / Systems Analyst Role
    • Skills: SAP Business One, SAP ERP, ERP, First Tier, Microsoft Dynamics, Second Tier, Oracle, MNC, Working Visa, Non-Cantonese Speaker, Foreignors
    • Seniority: Mid-level

    Job description

    Job Description

    Our Client is one of the leading player in its industry and provides a stable yet dynamic working environment to its employees. They are currently looking for an Assistant Systems Manager under the Finance department to act as a liaison between IT and Finance. The person shall drive process improvement initiatives across finance team hence a strong understanding of finance processes or ERP implementation would be highly preferred.

    Roles and Responsibilities:

    * Report directly to the Director of Finance, proactively analyze existing finance processes and identify areas for improvement, streamlining and automation.
    * Work closely with cross-functional teams to gather requirements, involve in system design, and implement process improvements in SAP Business One.
    * Collaborate with IT and external vendors to troubleshoot system issues, perform system upgrades, and implement system enhancements.
    * Develop and maintain documentation, including process maps, user guides, and training materials to support the finance team in adopting new processes and systems.
    * Conduct training sessions and provide ongoing support to end-users to ensure successful adoption of new systems and processes.
    * Assist with ad-hoc financial analysis, reporting, and projects as needed.

    Requirements:

    * Bachelor's degree in Finance, Accounting, Information Technology or a related field.
    * Experience in finance system implementation, sound knowledge and experience in SAP B1 or other ERP would be a big plus.
    * Ability to deal with finance users and understand their needs.
    * Excellent communication and presentation skills. Good command in both written and spoken English.
    * Ability to work independently with minimal supervision and as part of a team.
    * Non-HK local will also be considered.

    Our client offers benefits such as competitive salary, medical health insurance, 20 days' annual leave, shortened-working hours and 13th month salary payment. Should you be interested and qualified, please do not hesitate to apply to this job or contact 3008 3863 for more information.

    System Analyst / Senior Analyst Programmer (ERP, POS, CRM)

    Hong Kong

    • HK$35,000 to HK$50,000 HKD
    • Business / Systems Analyst Role
    • Skills: System Analyst, ERP, POS, CRM, Applications, C#, .NET, Senior Analyst Programmer, Programmer, Development, Application Development, Data, Python, ETL, Experienced
    • Seniority: Mid-level

    Job description

    Job Description

    My client, who has good reputation in its industry, is looking for a System Analyst / Senior Analyst Programmer to be a part of their expanding IT Team and support its IT Manager in driving various system revamps and projects within the team. This is a fresh position and it's a fantastic chance to work in a stable working environment for career growth.

    Responsibilities:

    * Be actively involve in the development, update and support of day-to-day business IT operation including POS, CRM applications and any other projects as assigned.
    * Coordinate closely with business stakeholders to gather and analyze user requirements, then prepare designs and specifications for applications together with development team.
    * Provide support to users by managing and handling requests from the ticketing system, logging and tracking incidents, user inquiries, and provide solutions to the issues.
    * Involve in vendor management, planning and execution of IT initiatives and project management to enable continuous innovation and improvement of the IT team.
    * Foster and maintain healthy relationships and promote team spirit by working closely with different parties (IT team members, internal stakeholders and external parties).

    Requirements:

    * Degree holder in IT or equivalent.
    * Experienced in ERP, POS, CRM applications would be a great plus.
    * Proficiency in C#, .NET is a must.
    * Minimum 5 years of relevant experience in System Development role will be preferred.
    * Experience or knowledge in data warehouse platform, database management and ETL programming.
    * Great team player and able to work independently to lead juniors.
    * Good command in both written and spoken English and Mandarin.

    Interested candidates please do not hesitate and apply now! Kindly drop your resume in word format to Racheal Leow at r.leow@washingtonfrank.com or call +852 3008 3863 for further information or any enquiries.

    Senior Business Systems Manager (Epicor Prophet 21)

    USA, Tennessee, Nashville

    • £120,000 to £140,000 GBP
    • Systems Manager Role
    • Skills: Epicor Prophet 21, Analyst, Subject Matter Expert
    • Seniority: Senior

    Job description

    Senior Manager of Business Systems
    In this pivotal role, you will lead the orchestration of all ePicor Prophet 21 operations and development activities. Your symphony extends to the integration of new or existing acquisitions, supporting applications and software for all business users, and managing every aspect of the Software Development Life Cycle (SDLC). Strategy & Planning:
    * Conduct a thorough analysis of existing business systems and procedures.
    * Define, develop, and document software business requirements, objectives, and deliverables in collaboration with internal users and departments.
    * Assist in crafting software development project plans, including scoping, scheduling, and implementation. Acquisition & Deployment:
    * Research software application products and services in alignment with business requirements.
    * Collaborate with vendors for efficient implementation of new software products or systems and resolution of adaptation issues.
    * Recommend, schedule, and execute software improvements and upgrades.
    * Develop an integration playbook for newly acquired companies into Prophet 21. Operational Management:
    * Manage internal Prophet 21 development resources, alongside on-shore and off-shore vendors.
    * Foster professional relationships with key stakeholders across all business units.
    * Act as the technical point of contact for the ERP application, providing hands-on support for users.
    * Design and implement technology solutions in Prophet 21 modules to meet business and stakeholder requirements.
    * Architect, design, build, and deliver Prophet 21 solutions, optimizing usability and functionality.
    * Ensure scalable systems integrations with Prophet 21, aligning with the company's growth.
    * Collaborate with Prophet 21 and implementation partner teams on automating data integrations.
    * Stay abreast of new Prophet 21 features and functionality, providing recommendations for improvements.
    * Participate in technical design/code reviews and audits, maintaining design objectives and standards.
    * Manage user roles/access, assign permissions, and maintain user interface entry forms, email, and PDF templates.
    * Work with end users on usability/Help Desk issues. Position Requirements: Formal Education & Certification:
    * University degree in computer science or information systems and 5-7 years of related work experience.
    * Education and/or certifications with significant experience in SDLC and project management are desired. Knowledge & Experience:
    * In-depth, hands-on knowledge and experience with enterprise applications, including 5+ years optimizing Prophet 21.
    * Certified Prophet 21 Administrator preferred.
    * Eight-plus years of overall IT expertise.
    * Minimum four years of managerial responsibilities, including vendor management.
    * Understanding of Prophet 21 ERP workflow functionality and processes.
    * Experience using forms, fields, custom records, and workflows in the ERP system.
    * Experience with co-location hosting of Prophet 21.
    * Proficiency in generating reports and custom reporting within Prophet 21.
    * Understanding of industry-standard business practices in accounting and warehouse management.
    * Business acumen to connect business needs with the right technical solutions.
    * Proficiency with saved searches, formulas, reporting, creating dashboards, forms, and workflows.
    * Ability to manage competing priorities, troubleshoot, and work independently.
    * Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
    * Excellent written and oral communication skills, proficient in Microsoft Office (Word, Excel, and PowerPoint). Personal Attributes:
    * Highly self-motivated and directed.
    * Quick absorption of new ideas and concepts.
    * Good analytical and problem-solving abilities.
    * Effective prioritization and execution of tasks in a high-pressure environment.
    * Ability to conduct research into software development and delivery concepts, as well as technical application issues.
    * Management capability for 5-10 employees.
    * Presentation of ideas in business-friendly and user-friendly language.
    * Strong customer service orientation.
    * Excellent written, oral, interpersonal, and presentational skills.
    * Experience working in a team-oriented, collaborative environment. Work Conditions:
    * Occasional travel between training locations.
    * Prolonged periods of sitting.
    * Maneuvering and work in the warehouse environment.
    * Dexterity for operating a computer and handling various tools and components.
    * Lifting and transporting moderately heavy objects, such as computers and peripherals.

    SAP CX or CRM Developer - TECHNICAL

    Switzerland, Zürich

    • CHF 120,000 to CHF 121,000 CHF
    • Consultant Role
    • Seniority: Mid-level

    Job description

    Responsibilities:

    * Lead Sales and Service Cloud projects, ensuring successful implementation and realization
    * Collaborate closely with customer teams and internal colleagues to develop innovative solutions
    * Evaluate and develop cross-project customer solutions, ensuring efficiency and effectiveness
    * Leverage SAP Business Technology Platform for integration and seamless processes
    * Document and present project updates, progress, and outcomes to the project team and customers
    * Stay updated with the latest CRM systems and integrative processes, particularly in interaction with SAP ERP

    Requirements:

    * Team player with a drive for innovation and goal achievement
    * At 2 years of hands-on experience in designing and implementing business requirements using SAP CX and/or SAP CC (Hybris) development platform.
    * Preferred Experience in the one or more of the following SAP CX areas:
    * Demonstrate in-depth knowledge of e-commerce concepts and best practices, including B2B focus, custom implementations
    * Knowledge of SAP Cloud Platform (CPI) and its integration features, experience with REST, SOAP, OData, troubleshooting, and data security
    * Excellent communication skills in German and English, both written and verbal, to effectively interact with international stakeholders
    * SAP Commerce Cloud/Hybris certification a plus

    If you are an ambitious and technically oriented consultant with expertise in SAP Sales and Service Cloud, we invite you for a first interview

    SAP CRM CX Technical Consultant

    Switzerland, Zürich

    • Developer / Programmer Role
    • Skills: SAP, CX, CRM
    • Seniority: Mid-level

    Job description

    About the job

    Responsibilities:

    * Lead Sales and Service Cloud projects, ensuring successful implementation and realization
    * Collaborate closely with customer teams and internal colleagues to develop innovative solutions
    * Evaluate and develop cross-project customer solutions, ensuring efficiency and effectiveness
    * Leverage SAP Business Technology Platform for integration and seamless processes
    * Document and present project updates, progress, and outcomes to the project team and customers
    * Stay updated with the latest CRM systems and integrative processes, particularly in interaction with SAP ERP

    Requirements:

    * Team player with a drive for innovation and goal achievement
    * At 2 years of hands-on experience in designing and implementing business requirements using SAP CX and/or SAP CC (Hybris) development platform.
    * Preferred Experience in one or more of the following SAP CX areas:
    * Demonstrate in-depth knowledge of e-commerce concepts and best practices, including B2B focus, custom implementations
    * Knowledge of SAP Cloud Platform (CPI) and its integration features, experience with REST, SOAP, OData, troubleshooting, and data security
    * Excellent communication skills in German and English, both written and verbal, to effectively interact with international stakeholders
    * SAP Commerce Cloud/Hybris certification a plus

    If you are an ambitious and technically oriented consultant with expertise in SAP Sales and Service Cloud, we invite you for a first interview

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    SAP SD

    Italy, Milan

    • Up to £50,000 GBP
    • Support Role
    • Skills: SAP
    • Seniority: Mid-level

    Job description

    Join Our Team as an SAP SD Consultant

    About Us:
    Washington Frank, a leading IT recruitment company, is thrilled to represent our esteemed client, a distinguished Partner in the Information Technology and Services sector. Our client, headquartered in Lombardy, Italy, is at the forefront of technological innovation, offering cutting-edge solutions to global businesses. As their trusted recruitment partner, we are seeking dynamic individuals to join their team and contribute to their continued success.

    Job Title: SAP SD Consultant
    Salary: €50,000

    Work Model: Hybrid
    Work Location: Milano, Italy

    The Role:
    As an SAP SD Consultant, you will play a pivotal role in optimizing our client's business processes by leveraging your expertise in SAP Sales and Distribution modules. You will collaborate closely with cross-functional teams to design, implement, and support SAP solutions that align with our client's strategic objectives. This is an exceptional opportunity for individuals who thrive in a dynamic environment and are passionate about driving digital transformation.

    Key Responsibilities:

    * Configure and customize SAP SD modules to meet business requirements.
    * Collaborate with stakeholders to gather and analyze business needs.
    * Provide technical expertise and guidance on SAP SD best practices.
    * Conduct workshops and training sessions to enhance user proficiency.
    * Support ongoing system maintenance, upgrades, and enhancements.
    * Troubleshoot and resolve issues related to SAP SD functionality.
    * Stay abreast of industry trends and advancements in SAP technology.

    Required Skills:

    * Proficiency in SAP Sales and Distribution (SD) modules.
    * Strong understanding of business processes within the Sales and Distribution domain.
    * Experience with SAP SD configuration and customization.
    * Excellent communication and interpersonal skills.
    * Ability to work effectively in a hybrid work environment, balancing remote and on-site responsibilities.

    Why Join Us:

    Competitive salary and benefits package.
    Opportunity to work with cutting-edge SAP technology.
    Collaborative and inclusive work culture.
    Professional development and growth opportunities.

    To Apply:
    If you are passionate about SAP and eager to take your career to the next level, we want to hear from you! Please email your CV to m.salerno@frankgroup.com and let's embark on this exciting journey together.

    Note: We are committed to diversity and inclusion and welcome applications from all qualified candidates.

    Join us in shaping the future of technology!

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    Sage Intacct Consultant

    England, London

    • £35,000 to £55,000 GBP
    • Consultant Role
    • Seniority: Junior

    Job description

    THE ROLE

    We are looking for an energetic and talented Sage Intacct implementation specialist. You should have a good understanding of Sage Intacct as well as other accounts solutions and technologies and how they can be used to transform businesses. You must be looking to make a name for yourself in a business and industry. Working within our team of specialists, you will be involved in the delivery of significant client projects across many sectors. This is especially suitable for someone who has a strong interest in technology.

    RESPONSIBILITIES

    DELIVERY

    * Implement and support Sage Intacct accounting solutions and projects
    * Deliver valued implementation services to clients, ensuring objectives are met in accordance with the project management plans
    * Help troubleshoot and resolve customer environment problems during UAT
    * Show commercial awareness in decisions, actions and communications
    * Conduct stakeholder and end-user application training and provide appropriate documentation for follow-up when required
    * Oversight of application build, test and deployment activities
    * Demonstrate system functionality to prospects and clients
    * Possess a superior customer service ethic with accompanying communication and management skills
    * Provide input to support Sales and Marketing functions as required
    * Identify and communicate Business Development opportunities with new and existing clients
    * Identify recommendations for additional services and products within and without the project scope

    EXPERIENCE

    REQUIRED

    * Previous knowledge of Sage Intacct
    * Microsoft Office experience
    * Prior Cloud accounting Implementation experience or similar
    * Must have experience juggling multiple projects simultaneously
    * Quick learning skills and ability to take initiative in a fast-paced environment

    DESIRABLE

    * Previous knowledge of ERP or Accountancy software products (e.g. Sage 50, Sage 200, FinancialForce, NetSuite)
    * Prior Cloud accounting Implementation experience or similar
    * Minimum 2 years of experience as an implementation consultant with a focus on financial applications
    * Salesforce knowledge
    * Understand the client's back-office accounting process and data requirements and assist in translating those requirements into the accounting solution
    * Experience should demonstrate a deep understanding of finance especially AR, AP, GL, Fixed Assets, Tax, and revenue recognition
    * International accounting knowledge is an added bonus!
    * Business process design workshops, user documentation, data migration, application configuration, user acceptance testing, integration and training
    * Complete understanding of all phases of the implementation methodology life cycle

    System Analyst (C#, .NET)

    Hong Kong

    • HK$35,000 to HK$50,000 HKD
    • Business / Systems Analyst Role
    • Skills: System Analyst, ERP, POS, CRM, Applications, C#, .NET, Senior Analyst Programmer, Programmer, Development, Application Development, Data, Python, ETL, Experienced
    • Seniority: Mid-level

    Job description

    Job Description

    My client, an in-house company who has good reputation in its industry and worked with some of the most reputable clients in the market, is looking for a System Analyst = to be a part of their expanding IT Team and support its development team manager in driving an ERP system revamp in the group. This is a fresh position and it's a fantastic chance to work in a stable working environment for career growth.

    Responsibilities:

    * Be actively involve in the development, update and support of day-to-day business IT operation and any other projects as assigned.
    * Coordinate closely with business stakeholders to gather and analyze user requirements, then prepare designs and specifications for applications together with development team.
    * Provide support to users by managing and handling requests from the ticketing system, logging and tracking incidents, user inquiries, and provide solutions to the issues.
    * Involve in vendor management, planning and execution of IT initiatives and project management to enable continuous innovation and improvement of the IT team.
    * Foster and maintain healthy relationships and promote team spirit by working closely with different parties (IT team members, internal stakeholders and external parties).

    Requirements:

    * Degree holder in IT or equivalent.
    * Experienced in ERP would be a great plus.
    * Proficiency in C#, .NET is a must.
    * Minimum 3-5 years of relevant experience in System Development role will be preferred.
    * Great team player and able to work independently to lead juniors.
    * Good command in both written and spoken English and Mandarin.

    Interested candidates please do not hesitate and apply now! Kindly drop your resume in word format to Racheal Leow at r.leow@washingtonfrank.com or call +852 3008 3863 for further information or any enquiries.

    ERP Systems Manager Jobs

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