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For Permanent and Contract in United Kingdom

    ERP Customer success consultant - up to £40K

    England, West Sussex

    • £35,000 to £40,000 GBP
    • Support Role
    • Seniority: Mid-level

    Job description

    ERP Customer Success Consultant
    Salary - £30,000 - £40,000(DOE)
    Location - West Sussex

    Are you looking to progress your career in the ERP channel?

    Washington has partnered up with a ERP software provider based in Sussex who is now looking for a bright, proactive ERP Customer Success consultant to join their busy Customer Success team.

    The ideal candidate will have a background/experience of providing ERP user support at an ERP software solution provider or at an End-user environment. Full training will be provided to the right candidate in their ERP application.

    You will be a part of Customer Success team team providing telephone and email support to their customers dealing with issues and requests, troubleshooting and resolving problems, logging and documenting queries and escalating them where necessary to the senior staff. Apart from Support, you will also be involved in implementation projects assisting in different phases of projects.

    This is a great opportunity for a talented ERP professional to forward their career in an ERP channel with a terrific company where you will be appreciated and kept busy. In terms of progression the client is looking for someone who can step up to be a team leader, leading their Customer Success team.

    To be considered for this role, you will have:

    * Proven experience 2-3 years support with an ERP application
    * Excellent MS SQL skills
    * Strong communication skills and the ability to liaise with employees at all organisational levels
    * Full driving license
    * Full eligibility to work in the UK

    Although the required skill and experience list is very diverse, the client will provide full training to the right candidate on all their products so you're able to provide 1st/2ndand 3rd line of support.

    If you are the ideal candidate for this position, please apply ASAP using the link below or email k.limbu@washingtonfrank.com or call me 02038266731 and I would be happy to discuss this and any other ERP opportunities we have available.



    Washington Frank International is the leading ERP recruitment firm in the UK, advertising more ERP jobs than any other agency. We deal with Consultancies, Partners & End Users throughout EMEA. By specialising solely in placing candidates in the ERP market I have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities & jobs are. I understand the need for discretion and would welcome the opportunity to speak to any ERP candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.

    ERP Project Manager - up to £70k - Remote

    England, London

    • £50,000 to £70,000 GBP
    • Project Manager Role
    • Seniority: Senior

    Job description

    ERP Project Manager
    Salary - £50,000 - £70,000
    Location - South England

    A reputable ERP Partner is now looking for an experienced Project Manager to join the Professional Services team to manage range of Unit4 ERP Projects. This is a fantastic opportunity to join the operations team at an exciting time of growth in the business.

    The successful candidate will be a part of an established professional services team and will have previous experience of doing a similar role at ERP Vendor or Re-seller background. Responsibilities includes project management of implementation projects for clients including managing day-to-day operational aspects of people and scope and ensuring conformance to project methodology for all live projects throughout the project life-cycle whilst ensuring all projects are successfully delivered on time and budget with minimum exposure and risk.

    The role is working from home with minimum travel to clients sites at milestones and office visits based in the South of England.

    Essential experience:

    * Minimum of 3 years experience of any ERP application implementations. Unit4 ERP is preferable but not mandatory
    * Applicants must have experience of medium to large implementations, ideally with some public sector and/or charities experience
    * All applicants must have a UK driving licence and no travel restrictions to client sites.
    * All successful applicants must be willing to complete security clearance for certain client.
    * Full eligibility to work in the UK

    In return, the client are offering generous salary ranging between £50,000 - £70,000 (DOE) per annum and wide range of benefits such as Employee Health Cash Plan, Training & Development, 25 Days holiday + additional leave purchase scheme, DIS etc.

    If you are the ideal candidate for this position, please apply using the link below or email k.limbu@washingtonfrank.com or call me 02038266731 and I would be happy to discuss this and any other ERP opportunities we have available.

    Washington Frank International is the leading ERP recruitment firm in the UK, advertising more ERP jobs than any other agency. We deal with Consultancies, Partners & End Users throughout EMEA. By specialising solely in placing candidates in the ERP market I have built relationships with most of the key employers in Europe and have an unrivalled understanding of where the best opportunities & jobs are. I understand the need for discretion and would welcome the opportunity to speak to any ERP candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.

    Unit4 ERP Finance & Procurement Consultant - Remote

    England, West Midlands

    • £60,000 to £70,000 GBP
    • Consultant Role
    • Seniority: Mid-level

    Job description

    Unit4 ERP Finance & Procurement Consultant
    Salary - £60,000 - £70,000 p/a + benefits
    Location - Midlands

    A prestigious Unit4 ERP re-seller is currently looking for an Finance & Procurement Systems Consultant to join their expanding team.

    The successful candidate will be responsible for complex Consultancy services to customers for a Finance & Procurement product set, by exhibiting product and knowledge to ensure successful delivery across a variety of multiple projects.

    Key Responsibilities:

    * Consult on client business needs and fit them within the finance solution framework, including bespoke and related 3rd party products where necessary
    * Document the consultation as necessary for agreement with the customer and to ensure proper records internally
    * Leading design workshops to elicit then document customer requirements
    * Configuring applications to perform as required and sharing that with the customers
    * Supporting customers to gain the best value from the finance software - by supporting them through their UAT and go live
    * Working with the Professional Services team to improve the delivery methods and materials
    * Manage client expectations of the proposed solution, document requirements and key decisions for full audit traceability.
    * Assist the pre-sales process where required with new business proposals, demonstrations and client meetings.

    The ideal candidate will have the following:

    * A successful record of implementing Unit4 finance & Procurement systems
    * Excellent presentation skills, able to deliver to all levels including but not limited to the most senior stakeholders within an organisation
    * Able to travel across the UK as needed, working remotely when required, with occasional overnight stays
    * Strong communication skills and the ability to liaise with employees at all organisational levels
    * Good finance knowledge
    * Full eligibility to work in the UK

    This is great opportunity for a Unit4 ERP professional with a background of implementing finance or Procurement solutions that is keen to progress their career as a consultant whilst maintaining a great work/life balance.

    If you are the ideal candidate for this position, please apply using the link below or email k.limbu@washingtonfrank.com or call me 02038266731 and I would be happy to discuss this and any other ERP opportunities we have available.

    Washington Frank International is the leading ERP recruitment firm in the UK, advertising more ERP jobs than any other agency. We deal with Consultancies, Partners & End Users throughout EMEA. By specialising solely in placing candidates in the ERP market I have built relationships with most of the key employers in Europe and have an unrivalled understanding of where the best opportunities & jobs are. I understand the need for discretion and would welcome the opportunity to speak to any ERP candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.

    Finance Systems Manager

    England, County Durham, Durham

    • £45,000 to £80,000 GBP
    • Systems Manager Role
    • Seniority: Senior

    Job description

    Job purpose
    The role of the Financial Systems Manager is to lead on system enhancements and finance process review and improvements. This role will play a pivotal link between Finance, IT and Project Team and therefore we are looking for someone with extensive experience in all aspects of large complex financial systems implementation and process / systems review.
    Working with market leading products and partners, the role will cover both projects & BAU and will be a crucial player in working with both technology and finance teams internally and externally.
    The role is a critical part of an exciting transformation journey for the client and will play a significant part in the success of our move from Microsoft GP to Workday.



    Duties and responsibilities

    * Act as a key member of the Finance Systems team, forging strong relationships with both the business and IT
    * Help to build and design robust finance system processes (workday specific)
    * Key member of the delivery team to implement Workday Financials across the business
    * Manage and migrate finance data projects, including supporting the transition from Microsoft GP to Workday
    * Manage robust interfaces between inhouse systems and Workday Financials
    * Ensure the finance team have strong confidence in the delivery of finance system projects, upgrades and change as required
    * Ensure the finance systems team are providing ongoing change, support and development across a number of areas, including but not limited to: Financial Accounting, Fixed Assets, Accounts Receivable, Accounts Payable, Intercompany, Consolidations, Treasury, Tax, Security and Reporting
    * To assist with identifying and implementing improvements to business processes
    * To manage bi-annual upgrades, including regression testing and implementation of new functionality
    * Establish best practices for financial systems use and system guides/procedures for users
    * To work with 3rd parties and various external partners
    * Deal with complex end user challenges on a frequent basis
    Qualifications & Requirements

    Requirements include:
    * 4+ years experienced Systems Accountant or Finance Systems Manager that has held a role within a reputable brand
    * Played a key role within delivery of complex ERP system implementations, with focus on Finance (ideally Workday)
    * Demonstrable experience of leading on data migration, user acceptance testing, integrations and process review
    * A qualified Accountant, with any relevant qualifications such as ACA, ACCA, CIMA etc
    ● First rate communication, inter-personal, and influencing skills
    ● Excellent critical thinking skills and attention to detail including the capacity to identify and appropriately assess and order competing interests and priorities.
    ● Highly IT literate and forward thinking when it comes to technology adoption
    ● Solid technical and analytical skills
    ● Methodical and thorough approach to investigation and solution of problems
    ● Outstanding people skills - able to assess staff skill levels and to delegate appropriately
    ● Self-motivated and wishing to make a difference, with a track record of achievements
    ● Able to break down complex technical matters into easily understood concepts

    Desirable:
    * Experience with Workday
    * Experience in consolidation and intercompany accounting
    * A background of technical skills - Excel

    Location
    The job is centred around two locations Durham (where the IT team is based) and Kenilworth (where the Finance team is based) the role could work from either location, but expect travel to the other location when needed

    Finance Systems Analyst

    England, County Durham, Durham

    • £35,000 to £55,000 GBP
    • Business / Systems Analyst Role
    • Seniority: Mid-level

    Job description

    Job purpose



    To be part of the team that supports the client's Finance Systems and users in a fast-paced and demanding environment:



    * To maintain the integrity, access and security of Finance Systems and key financial data
    * Provide support through the provision of Finance Systems expertise, and the resolution of queries begins processed through the Helpdesk
    * To maintain system training materials and support documentation



    Duties and responsibilities



    * Provide excellent customer service in all aspects, in person, via phone, chat or email
    * Provide Helpdesk support through gaining excellent knowledge of Finance Systems to enable effective liaison with users and the timely resolution of queries
    * Diagnose and resolve software issues of support calls
    * Identify and escalate situations requiring urgent attention
    * Follow up with users to ensure complete resolution of issues
    * Follow standard help desk procedures
    * Work with other In-house development / infrastructure teams
    * Maintain system documentation to reflect change in processes / functionality following upgrades
    * Provide training in the use of Financial Systems
    * To be involved in regression testing for annual upgrades
    * Develop and maintain customised management reports as required
    * Assist in the design, development, testing and implementation of changes / automation of Financial processes and reporting
    * Ensure change documentation is complete and fully approved; processed and recorded in a controlled and auditable manner

    Qualifications & Requirements



    Requirements include:



    * Good understanding of Accounting and Financial principles/practices
    * Functional knowledge and experience of Microsoft Great Plains

    * Good working knowledge of Microsoft Excel

    * Excellent analytical and problem-solving skills, ensuring attention to detail

    * Highly organised and able to manage own time effectively to meet deadlines

    * Shows drive, energy and determination to achieve results
    * Communicates effectively at all levels





    Location



    IT Department: Durham



    Accounts Offices: Kenilworth/Warwick/York/Isle of Man

    Senior Unit4 ERP Systems Analyst - up to £50k - Manchester

    England, Greater Manchester, Manchester

    • £40,000 to £50,000 GBP
    • Business / Systems Analyst Role
    • Seniority: Senior

    Job description

    Senior Unit4 ERP Systems Analyst
    Manchester - Remote
    £40,000 - £50,000

    The client is a Global firm who is looking to add a Senior Unit4 ERP (U4ERP) Systems Analyst in their team. This is a newly created position due to growth of the company and multiple ongoing/upcoming project work whilst providing user support globally.

    The ideal candidate will have an excellent knowledge of U4ERP Modules - Financials, Project, Logistics and Workflow with experience of providing 2nd & 3rd line user support. They will also be comfortable with SQL Server and relational database application, writing and scripting. Since the role is working with the users globally, a good communication skill is a must.

    The position is remote with twice a month office visit based in Central Manchester. Apart from providing user support, the successful candidate will be heavily involved in planning, testing, and configuration of U4ERP modules in implementing business functions.

    In order to be considered for this position, you will have:

    * Excellent knowledge of U4ERP - multiple modules will be beneficial, not essential
    * Proven experience of providing 2nd & 3rd line U4ERP user support
    * Good understanding of SQL
    * Strong communication skills - Able to liaise with employees at all levels (Technical/Non-Technical)
    * Been part/led a U4ERP upgrades/implementation projects
    * An understanding of accountancy and also financial practices and procedures (desirable)
    * Full eligibility to work in the UK

    This is a great opportunity for any individual in U4ERP ecosystem who is looking for a next step in their career with a reputable business. The salary range is between £40,000 - £50,000 - depending on experience + Annual bonus.

    If you'd like to find out more about the position please get in touch at 0203 826 6731 or via email k.limbu@washingtonfrank.com and I would be happy to discuss this and any other ERP opportunities we have available.

    Washington Frank International is the leading ERP recruitment firm in the UK, advertising more ERP jobs than any other agency. We deal with Consultancies, Partners & End Users throughout EMEA. By specialising solely in placing candidates in the ERP market I have built relationships with most of the key employers in Europe and have an unrivalled understanding of where the best opportunities & jobs are. I understand the need for discretion and would welcome the opportunity to speak to any ERP candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed.

    SAGE 200 Consultant

    England, West Midlands, Birmingham

    • £45,000 to £60,000 GBP
    • Consultant Role
    • Seniority: Junior

    Job description

    A market-leading Sage partner is currently looking for a Sage 200 consultant to join their implementation consultant team, due to recent growth in several projects they have won.

    You will be working with Sage 200 and handling the complete project life-cycle involving pre-sales, understanding the client's business and gathering their requirement, installation and configuration of the software, data migration, go live and user support.

    The ideal candidate will have experience implementing Sage 200 at a vendor(Sage) or a Sage business partner. The remote position and the successful candidate will be expected to visit the customer site when required. (Once/twice a month)

    Any Sage 200 support consultant looking to cross-train as an implementation consultant will also be considered.

    The ideal candidate will have the following:

    * Sage 200 Financial and Commercial modules experience
    * A proven track record of multiple Sage 200 implementations (full life-cycle)
    * Good knowledge of SQL servers
    * Manufacturing experience is a bonus
    * Sicon Accreditation is desirable
    * Excellent communication skills
    * Good Interpersonal Skills
    * A willingness to travel
    * Full eligibility to work in the UK

    This is a great opportunity for any dynamic individual with a Sage 200 background keen to progress their career as a consultant whilst maintaining a great work/life balance. There is also an opportunity for the successful candidate to cross-train to MS Dynamics in the future.

    If you are the ideal candidate for this position, please apply ASAP using the link below or email r.mustafa@washingtofrank.com or call me on 02039099483.

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    Channel Partner Manager

    England, Leicestershire, Leicester

    • Up to £38,000 GBP
    • Sales Role
    • Seniority: Mid-level

    Job description

    Company

    The client is a leading software solutions company based in Leicester city centre are looking to recruit a proactive Channel Partner Manager, ideally with a background in IT/Technology and ERP sales to join their busy and expanding sales team.



    This is an exciting opportunity for a tenacious, proactive and target-driven candidate to join a team of highly skilled and motivated employees. You will be promoting and selling a range of software solutions through accredited business partners. The role has a key focus, to work with our channel partners to find and qualify opportunities that will grow revenue for both The client and the partner.



    About You

    As an IT Sales professional, we need you to keep our partners focused on our products and enable them to sell our products to their customers. The Partner will have an idea of what the product might do but you have to understand from scratch what their customers need to achieve and present the client's solutions accordingly. You will be commercial-minded with outstanding presentation skills and be able to demonstrate a successful track record of delivering sales growth.

    In addition to this you will need to:



    * Be organised and disciplined.
    * Have an eagerness to learn and develop.
    * Be able to understand the technology and also be confident in displaying, discussing and demonstrating software.
    * Be able to sell face-to-face as well as through webinars.
    * Be confident speaking at the director level, but also to technical consultants using and installing our software.
    * Have a tenacious and hunter attitude.



    It's not just knowing the technical details of what we are selling, you have to understand the bigger picture too and always have your objectives in mind. It's not just learning one thing you have to understand the whole environment, all the different ERP vendors we work with. You will need to learn and understand what they are about; who they are, and what's important to them.



    Role Summary

    * Achieve against a set of pre-agreed sales targets and KPIs on a monthly/quarterly/annual basis.
    * Building a pipeline of opportunities and managing those opportunities to the point of close.
    * Producing and actioning partner development plans.
    * Running customer webinars.
    * Attending face-to-face meetings with partners and their customers in the UK when required.
    * Providing updates on new products.
    * Work with partners to facilitate new opportunity generation.
    * Delivering sales training to partners reinforcing the benefits the client can offer.
    * Cross-sell to our existing users.
    * Support channel partners on joint sales and marketing activities
    * Accurate forecasting of anticipated sales.
    * Build and maintain relationships with the partners across different job functions
    * Support partners through the delivery of excellent customer service



    Requirements

    * 3+ year B2B sales experience with an understanding of channel sales
    * IT or ERP Sales/Account Management experience
    * Self-starter with the flexibility to lead, manage or contribute to changing market and sales needs with tactics that respond well to partner needs
    * Proven track record of achieving sales targets and KPI set
    * Presentation and product demonstration experience either via webinar or face-to-face.
    * Team player - able to communicate and work together with teams at various levels
    * Articulate with excellent communication skills



    Desirable (but not essential)

    * Channel experience



    If you enjoy the sales environment of a growing company, you'll like it here. We have been growing for the last 20 years. You will find there is a lot of flexibility around the way we work and we are all a friendly bunch - the kind you could go for a drink with.



    Benefits

    * Salary £38,000 (OTE £53,000)
    * 20 days standard holiday - plus bank holidays
    * 12 Flexi-days (after the qualifying period)
    * Company-contributed pension
    * Death in service life cover, Critical illness cover and Income protection cover
    * City centre location
    * Free parking
    * Bike-to-work scheme
    * Company iPad
    * Company mobile phone
    * Home-based role if outside the Leicester area, attending the office once a week with travel expenses paid.

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    SAGE 200 Support Consultant

    England, West Midlands, Birmingham

    • £30,000 to £45,000 GBP
    • Support Role
    • Seniority: Junior

    Job description

    This home-based position has plenty of potential for someone to move into software implementation, project management, development or account management and you will work with Sage 200 on-premise and in the cloud as well as NetSuite ERP.

    They would like someone with a couple of years experience working in Application Support and at least 12 months experience with the Sage 200 product. The job can be fully remote from home; the salary on offer is up to £45k plus benefits. They will set you up with all you need for a home office.

    They are a full-service solutions company that offers support, consultancy, project management and training, and who are experts in Sage 200, NetSuite and Sage CRM; the business has been around for over 20 years and is financially strong and still independent. They concentrate on the business side of technology and getting to know their clients' processes, so they can give them the support that they need.

    They are looking for a motivated, hardworking, and organised Support Consultant with Sage 200 support skills. Your communication & customer service skills are first class, and you have worked in first-line support, application support or internal help-desk role, finding solutions for Sage 200 users or clients.

    You will look after their Sage 200 customer base and you will have the opportunity to learn about Sage CRM and Net-Suite products. You should be good at getting hands-on with problems, digging deep, and resolving client queries by telephone, email, and remote connection, and you stay calm under pressure when the team is busy, or you have an unhappy client.

    Areas that they cover are Sage 200 financials, commercials, manufacturing, inventory management, BI and supply chain, and they have also developed a couple of their own specialist add-ons for Sage.

    They are a solid, successful business with happy, motivated staff. They are looking for someone who can provide a first-class service to their customers, and who wants to progress quickly.

    There will be plenty for you to learn and adding these new skills to your CV will only give your future a boost.



    The ideal candidate

    * Applicants should ideally have several years of Sage 200 support experience.
    * You should be proficient in SQL and have proven IT Support / Administration experience
    * Experience with Sage ISVs such as Draycir or Sicon would be advantageous.
    * You should have excellent communication skills to deal with customers at all levels, as well as with your peers across various departments.
    * The candidate will also be a good problem-solver, self-motivated and organised.
    * Actively promote the client's services and software solutions, including providing training sessions as required

    Salary will be negotiable depending on track record and experience. A position is a permanent contract.