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Sage Intacct Support Analyst - UK Based (Remote) - Circa £40k

Washington Frank is representing a leading Sage Intacct consultancy that is experiencing rapid growth and is looking to expand its team by adding an Sage Intacct Support Consultant. You will be contributing to ongoing initiatives to improve financial processes, increase automation, and drive strong user adoption across multiple business units and client environments.

This role is ideal for someone who has completed their Sage Academy training and is eager to be involved in an upcoming Sage Intacct support. You'll join an organisation with a strong record of developing its people, offering excellent long-term career progression, a cooperative and supportive learning culture, and the flexibility of remote working.

Your Role & Responsibilities:

* Provide support for Sage Intacct users
* Troubleshoot system issues and respond to finance system queries
* Support end-users with system navigation, reporting, and best practice
* Assist with system enhancements, upgrades, and improvement initiatives
* Maintain documentation for support processes and solutions


Key Experience & Skills:

* Sage Intacct certification (Sage Intacct Academy completed)- essential
* Understanding of finance systems and core accounting principles
* Strong communication skills, able to support non-technical users
* Proactive, analytical, and eager to develop professionally
* Previous Sage Intacct work experience is beneficial but not required



If you are interested in this position please send your CV to t.dillon@washingtonfrank.com to find out further details

You must hold valid right to work in the UK to apply for this position.

Sage X3 Project Support Consultant - Remote (UK based) - c£55,000

Washington Frank is working with a top-tier UK Sage Partner, who are hiring an experienced Sage X3 Support Consultant to strengthen their growing Support team. The role is fully remote, with occasional team days in their head office.

This role is ideal for someone who wants to provide hands-on Sage X3 support, helping clients with Finance, Operations, and Manufacturing modules, troubleshooting issues, and guiding best practices. This consultancy values long-term client relationships, invests in staff development, and offers flexible remote working, and private healthcare.

Main Responsibilities:

* Provide expert Sage X3 support to customers and colleagues.
* Act as escalation point for complex issues.
* Track and manage support tickets, keeping stakeholders informed.
* Handle project handovers post go-live.
* Deliver consultancy advice to clients on best practices.

Key experience and skills:

* Strong hands-on experience with Sage X3
* Solid knowledge of Finance, Operations and Manufacturing modules
* Experience with SEI reporting, configuration and EMD configuration
* Background in software support or ERP consultancy
* Confident troubleshooting application and technical issues

If you are interested in applying to be a Sage X3 Project Support Consultant, please send your CV to t.dillon@washingtonfrank.com

Sage 200 Support Consultant - Remote (UK based) - c£45,000

Washington Frank is working with a growing UK-based Sage Partner who are seeking an experienced Sage 200 Support Consultant to join its fully remote team. They are looking for someone who enjoys problem-solving, supporting SMEs, and acting as a trusted advisor to customers using Sage 200 and complementary add-on solutions.

This role is ideal for someone who wants to provide practical, high-quality ERP support across a variety of industries, while contributing to a collaborative and knowledgeable support team. The consultancy values long-term relationships with its clients and invests in developing its people.

Your Role & Responsibilities:

* Provide 2nd and 3rd line support for Sage 200 (Standard & Professional) and related add-ons.
* Troubleshoot application, data, and process-related issues.
* Support and advise customers on best practice usage and process improvements.
* Assist with system upgrades, patching, and minor implementations.
* Deliver remote support via phone, email, and screen sharing.
* Collaborate with internal teams and liaise with vendors when escalation is required.

Key Experience & Skills:

* Strong hands-on experience with Sage 200 (Standard & Professional).
* Experience supporting Sicon add-ons.
* Confident working remotely and managing your own workload.
* Excellent communication and relationship skills, with the ability to explain technical concepts clearly.
* Problem-solving mindset and a commitment to delivering high-quality customer support.

If you are interested in applying to be a Sage 200 Support Consultant, please send your CV to t.dillon@washingtonfrank.com

SAP SuccessFactors Consultant

Western Sydney, New South Wales

12-Month Contract

I'm currently supporting a customer in Western Sydney as they embark on their S/4HANA Public Cloud journey. They're looking to add contract resources for the next 12 months, starting February, with on-site presence 5 days per week.

SuccessFactors Consultant:
- SuccessFactors Time Management
- SuccessFactors Employee Central - Time & Attendance
- Support data migration, UAT, and go-live activities

To discuss these positions, the customer, and further details, please reach out - c.tuffield@washingtonfrank.com

SAP HCM Integration Consultant

We are currently building out an SAP HCM squad for our customer in Melbourne.



* Implement the HCM Integration solution as part of the overall implementation project team.
* Lead local design/mapping workshops with client to gather and document detailed information on the requirements, while keep alignment and consistency with global design.
* Support implementation payroll project team with the integration decision aspects impacting payroll design
* Responsible for configuration, unit testing, end-to-end integration testing, data loading, go-live cutover and transition to client services to ensure a successful go live

These roles are pure SAP HCM running on ECC 6.0 and require deep expertise in Australian Payroll, with experience delivering end-to-end implementations and support within complex environments.

This is a strong opportunity to join a programme where solid, hands-on ECC HCM expertise is genuinely valued.
If you're open to a conversation, please apply.

THIS ROLE IS REMOTE WITH 25% TRAVEL



Job Title: Epicor Kinetic Operations Consultant



Overview:

Our client, a rapidly growing organization undergoing continued digital transformation, is seeking an experienced Epicor Kinetic Operations Consultant to support system implementations, upgrades, and ongoing optimization efforts. This individual will play a critical role in aligning Epicor Kinetic capabilities with operational business processes across multiple functional areas.



Location: Remote with approximately 25% travel to client or company sites as needed.



Key Responsibilities:

* Lead and support Epicor Kinetic implementations and system upgrades, ensuring successful deployment and user adoption.
* Partner with business stakeholders to analyze, design, and optimize operational workflows within Epicor.
* Configure and support core Epicor Kinetic Operations modules, including:
* Planning & Scheduling
* Engineering
* Manufacturing/Production processes
* Develop, maintain, and optimize Business Activity Queries (BAQs) to support reporting, analytics, and operational decision-making.
* Translate business requirements into functional Epicor solutions and provide best practice recommendations.
* Support testing, training, and documentation for system enhancements and new functionality.
* Troubleshoot system issues and provide ongoing functional support.
* Collaborate cross-functionally with IT, Finance, Supply Chain, and Engineering teams.



Required Qualifications:

* Strong hands-on experience with Epicor Kinetic (ERP).
* Proven track record supporting or leading Epicor implementations and/or upgrades.
* Deep functional knowledge of Operations-focused modules, including Planning/Scheduling, Engineering and Customer service.
* Demonstrated experience creating and managing BAQs and BPMS.
* Strong business process analysis and documentation skills.
* Ability to communicate effectively with both technical and non-technical stakeholders.
* Willingness to travel up to 25%.



Preferred Qualifications:

* Experience working in manufacturing or distribution environments.
* Exposure to MES, Advanced Planning, or Quality modules.
* Prior consulting or client-facing experience.
* Understanding of system integrations and reporting tools.



What Success Looks Like:

* Successful deployment and optimization of Epicor Kinetic solutions.
* Improved operational efficiency and system utilization.
* Strong partnership with business leaders and end users.

SAP FI/CO Consultant

Western Sydney, New South Wales

12-Month Contract

I'm currently supporting a customer in Western Sydney as they embark on their S/4HANA Public Cloud journey. They're looking to add contract resources for the next 12 months, starting February, with on-site presence 5 days per week.

FI/CO Consultant:
- Support and optimise FI/CO processes within S/4HANA Public Cloud
- Assist with data migration and validation ahead of go-live
- Support UAT and end-user testing to ensure system readiness
- Experience with Project Systems, Treasury, Asset Accounting and Banking highly advantageous

To discuss these positions, the customer, and further details, please reach out - c.tuffield@washingtonfrank.com

SUMMARY

The Business Analyst supports and improves the Epicor (Kinetic / Epicor 10) ERP system, ensuring it meets operational needs and drives efficiency across manufacturing.

RESPONSIBILITIES

* Act as the Epicor functional expert
* Configure, enhance, and support ERP modules
* Assist with upgrades and new features
* Support MRP, BOMs, scheduling, inventory, purchasing, and MES
* Partner with engineering on ECO/ECN processes
* Document requirements, support testing, and improve workflows
* Build BAQs, dashboards, and reports
* Train users and coordinate support with consultants

REQUIREMENTS

* 3+ years in Business/ERP Analysis within manufacturing
* Epicor Kinetic/E10 experience
* Strong knowledge of MRP, production, inventory, and purchasing
* Solid communication and stakeholder skills

PREFERRED

* MTO/MTS/ETO experience
* ERP implementation/upgrade background
* BAQs, BPMs, dashboards, reporting tools
* Power BI and/or CAD/PDM integration
* Epicor certifications

About the ROLE:

We are supporting a well-established engineering-focused organization undergoing a large-scale SAP transformation program. They are seeking an experienced SAP Specialist with experience in MM, SD, WM modules to play a key role in an SAP S/4 HANA upgrade project.

Responsibilities:

* Participate in SAPP implementation and system upgrade initiatives
* Analyze current maintenance and supply chain processes and align them with SAP best practices
* Identify process gaps and recommend system-driven improvements
* Support blueprint workshops, UAT, data migration, training, and go-live activities
* Collaborate closely with functional consultants, technical teams, and business stakeholders
* Facilitate stakeholder meetings and ensure smooth coordination across departments
* Provide post-go-live support and continuous system improvement

Requirements:

* Degree in Engineering, Information Systems, or related disciplines
* Minimum 5 years of SAP MM/SD/PM modules project experience
* Experience in S/4HANA implementation is highly preferred
* Strong understanding of ERP project lifecycle (blueprint, UAT, migration, go-live, training)
* Experience in maintenance, engineering, manufacturing, or asset-intensive industries is advantageous
* Familiarity with 3rd party system integration is a plus
* Fluent in English and Cantonese
* Strong communication and stakeholder management skills
* Able to work independently and under project-driven timelines

This is an excellent opportunity for SAP professionals looking to contribute to a large-scale transformation program within a stable and structured environment. Interested candidates are welcome to apply directly or reach out to 3008 3863 (Racheal) for a confidential discussion.

Job Title: ERP Application Developer
Department: IT
Work Location: On-site (Florida)

General Purpose of the Job

The ERP Application Developer supports the organisation's application and operational needs by analyzing, enhancing, and maintaining the Epicor ERP system along with related custom programs. This role is responsible for developing, testing, and training on applications that align with the company's operational processes.

Essential Duties & Responsibilities

* Develop Epicor BAQs, BPMs, user-defined fields, dashboards, forms, reports, and system customizations to optimize ERP utilization
* Support Epicor ERP configuration and governance, including user setup and role-based access control
* Provide daily IT operational support, including system monitoring, troubleshooting, and maintenance to ensure system uptime and user productivity
* Analyze, evaluate, and modify application programs, including coding, testing, debugging, and documentation
* Create SQL queries and reports to extract and manage data across multiple relational databases
* Develop detailed work instructions and documentation to support end users
* Maintain technical documentation and source control for design and implementation projects
* Assist in administering Microsoft 365 and Active Directory environments, including user lifecycle management, security groups, permissions, and access policies
* Utilize strong analytical skills and advanced MS Excel capabilities to support business needs

Knowledge, Skills & Abilities

* Strong technical expertise in Epicor, including BAQs, BPMs, and system customizations
* Proficiency in Visual Studio and SQL Management Studio
* Familiarity with AngularJS and/or jQuery (preferred)
* Experience with C#, SRRS, SQL
* Proficiency with Microsoft Office tools

Minimum Education & Experience Requirements

* 2-4 years of experience as a software/application developer
* Minimum 2 years of hands-on experience working with Epicor ERP