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    ERP Systems Manager - Greater San Jose Area

    USA, California, Santa Cruz

    • $90,000 to $100,000 USD
    • Systems Manager Role
    • Skills: Epicor ERP
    • Seniority: Mid-level

    Job description

    Company Overview:

    A well-established and innovation-driven manufacturing company with over 100 years of experience supporting the agricultural sector. The organization focuses on operational efficiency, sustainable solutions, and continuous improvement across its internal systems and customer-facing platforms.

    Position Summary:

    The Business Systems Manager is responsible for leading the administration, optimization, and support of the company's ERP platform (Epicor) and other integrated systems (CRM, HRIS, Office 365, etc.). The role functions as a critical bridge between IT and key business units including Sales, Finance, and Operations-helping to streamline processes, enhance reporting, and ensure smooth day-to-day system performance.

    Key Responsibilities:

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    Serve as the primary administrator for the ERP and integrated business systems
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    Act as liaison between business stakeholders and technical teams
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    Develop solutions to address system pain points and inefficiencies
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    Manage system upgrades, patching, user access, and role-based security
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    Oversee integrations (e.g., CRM & ERP data sync, marketing automation)
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    Build and maintain BAQs, Dashboards, BPMs, and custom reports
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    Support business intelligence reporting (SSRS, SQL Views, Power BI)
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    Drive process automation and standardization within the ERP ecosystem
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    Maintain internal documentation and process instructions
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    Provide support during production hours, including extended hours during seasonal peaks
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    Collaborate with external vendors for support and system enhancements
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    Support business continuity, data security, and disaster recovery planning

    Qualifications:

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    3-5 years of experience supporting ERP and business systems (2+ years in an admin/lead role)
    *

    Strong working knowledge of Epicor ERP or similar enterprise platform
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    Proficient in SQL, SSRS, BAQs, BPMs, and general ERP customization
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    Experience integrating ERP with CRM or marketing platforms (e.g., HubSpot)
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    Solid understanding of manufacturing, finance, and operations processes
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    Skilled in Microsoft Excel and Office 365; knowledge of PayChex a plus
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    Excellent communication, documentation, and cross-functional collaboration skills
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    Ability to manage multiple projects and support a high-availability environment
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    Bilingual (English/Spanish) is a plus

    Why This Role:

    Join a mission-driven, stable organization that values innovation, sustainability, and team collaboration. This role offers a hands-on opportunity to shape and modernize enterprise systems while working directly with business leaders and technical experts.

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    IT Manager (Perm, All-Rounded)

    Hong Kong

    • HK$50,000 to HK$65,000 HKD
    • Systems Manager Role
    • Skills: ERP, IT Manager, Head of IT, Technology, IT Director, MNC, Applications, Infrastructure, SAP, Yonyou, Enterprise Resources Planning, Permanent, Network, Server, CRM, POS, Team Lead, Leadership
    • Seniority: Mid-level

    Job description

    Role Overview

    Our client, a sizeable and reputable company across Hong Kong is looking for an IT Manager to oversee the entire technology function of the organization, ensuring all IT systems, infrastructure, and digital initiatives effectively support business operations and long-term growth. This role drives innovation, leads digital transformation, and ensures technology remains a strategic enabler for business excellence.

    Key Responsibilities

    * Spearhead the IT team to manage and maintain the company's IT systems, infrastructure, and hardware/software assets.
    * Lead the implementation and management of the ERP system to ensure smooth delivery and operation.
    * Oversee daily IT operations, network security, and data protection.
    * Support digital transformation projects, including cloud, analytics, and automation initiatives.
    * Work with different departments to identify technology needs and provide effective solutions.
    * Manage IT budgets, vendors, and service providers for cost-effective performance.
    * Supervise and develop IT team members to ensure strong service and support.
    * Establish IT policies, standards, and procedures for consistent operations.
    * Ensure business continuity, system reliability, and disaster recovery readiness.

    Requirements

    * Proven experience managing and implementing end-to-end ERP projects is essential.
    * Strong knowledge and hands-on experience of IT systems, networks, and infrastructure.
    * Familiarity with cloud technologies, data analytics, AI and cybersecurity practices would be a great plus.
    * Good leadership, communication, and problem-solving skills.
    * Good command of spoken and written English and Chinese.

    The ideal candidate will be a strategic thinker passionate about leveraging technology to enhance business performance. If you're ready to contribute to an ambitious and supportive environment, we invite you to apply for this exciting opportunity. If you are interested in this opportunity, please apply directly via this job advertisement, call 3008 3863 or send your CV in Word format to r.leow@washingtonfrank.com.

    Digital Innovation Senior Manager

    Hong Kong

    • HK$90,000 to HK$1,000,000 HKD
    • Other Role
    • Skills: AI, Cloud, IoT, Digital Solutions, Data, Digital, IT, Senior Manager, Management, Permanent, Project Management, Azure, AWS, Tencent, Digital Innovation, Digital Transformation, Innovation Technology, Information Technology, Stakeholder Management
    • Seniority: Mid-level

    Job description

    Position Summary

    We are looking for a dynamic technology leader to drive the adoption of advanced digital solutions and shape the long and short term innovation strategy on behalf of my client's company - a HK Listed enterprise. The Digital Innovation Senior Manager will be accountable for setting the vision, guiding execution, and ensuring measurable business outcomes from transformative IT initiatives. This role requires a blend of strategic foresight, operational excellence, and leadership capability to accelerate enterprise-wide digital transformation.

    Primary Duties & Responsibilities

    Technology Strategy & Roadmap

    * Establish a forward-looking digital strategy and define a multi-year roadmap that aligns with business objectives.
    * Identify, evaluate, and prioritize emerging technologies with high potential business impact.

    Innovation & Solution Delivery

    * Drive adoption of modern technologies such as Artificial Intelligence, Internet of Things, advanced analytics, and cloud platforms.
    * Oversee design, piloting, and deployment of scalable digital initiatives, ensuring business integration and tangible outcomes.

    Leadership & People Development

    * Build and mentor a high-performing innovation team, providing coaching, career development, and performance oversight.
    * Foster a collaborative and innovation-driven culture across technology and business functions.

    Program & Vendor Management

    * Lead cross-functional programmes spanning multiple regions and teams.
    * Manage external vendor relationships, contracts, and partnerships to ensure cost-effective, high-quality technology delivery.
    * Monitor programme budgets, resource allocation, and key milestones, ensuring efficiency and governance.

    Advisory & Stakeholder Engagement

    * Serve as a trusted advisor to senior leadership, presenting strategic updates, investment recommendations, and impact assessments.
    * Represent the organization in external technology forums, research partnerships, and industry networks.

    Qualifications & Experience

    * Bachelor's degree in IT, Computer Science, Engineering, or a related discipline; a Master's degree is desirable.
    * At least 12-15 years of progressive IT leadership experience, including track record in digital transformation and enterprise-scale technology programmes.
    * Professional qualifications in project/programme management (e.g., PMP, PRINCE2) or agile delivery (e.g., Scrum Master, SAFe) are advantageous.
    * Proven ability to manage cross-functional teams and deliver complex initiatives in partnership with external vendors and stakeholders.
    * Expertise in advanced technologies: AI/ML, IoT, cloud computing, data platforms, and automation.
    * Strong leadership with the ability to inspire teams and influence at senior levels.
    * Exceptional planning, execution, and governance skills, with a focus on measurable business outcomes.
    * Excellent problem-solving and analytical capabilities.
    * Strong communication and stakeholder management skills; fluency in English is required, additional languages are a plus.

    If you are passionate about leveraging your technology expertise and contributing to transformative business initiatives, we invite you to apply for this exciting role and join a team where your skills will make a meaningful impact. Please send your updated CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

    Global IT Transformation Director (ERP)

    Hong Kong

    • HK$100,000 to HK$130,000 HKD
    • Project Manager Role
    • Skills: SAP, ERP, Microsoft, Oracle, Enterprise Applications, HRM, HCM, HRIS, CRM, WMS, Program Management, Project Management, Global, MNC, Multinational, Team Leadership, Finance, Supply Chain, IT, Information Technology, IT Director, Senior IT Manager
    • Seniority: Mid-level

    Job description

    Overview
    We are seeking a highly experienced Global IT Transformation Director to lead and deliver enterprise-wide transformation programs. This individual will be accountable for driving end-to-end ERP strategy and execution across multiple regions, ensuring alignment with business goals, and enabling operational excellence.

    Key Responsibilities

    * Own the global ERP transformation roadmap, leading cross-regional programs from design to deployment.
    * Drive full lifecycle project delivery, including planning, budget management, risk mitigation, and governance ensuring successful outcomes across business units.
    * Lead program teams consisting of project managers, functional consultants, technical leads, and business stakeholders.
    * Establish strong relationships with senior leadership, aligning technology and business objectives.
    * Manage vendor partnerships and external consultants to ensure program success and value delivery.
    * Oversee change management, stakeholder communications, and training initiatives to secure adoption and minimize disruption.
    * Implement KPIs and program reporting to track progress and ensure accountability across all phases.
    * Ensure compliance with internal controls, security requirements, and global standards.

    Qualifications & Experience

    * Bachelor's degree in IT, Business, or related field; advanced degree preferred.
    * Proven track record (10-15 years) in delivering large-scale ERP transformation programs in multinational environments.
    * Prior experience in at least one first-tier ERP system (e.g., SAP, Oracle, Microsoft Dynamics, Workday, or similar) is essential.
    * Strong program and portfolio management expertise, with certifications such as PMP, PRINCE2, or equivalent being advantageous.
    * Exceptional stakeholder management and communication skills, with proven success engaging senior executives.
    * Demonstrated leadership in cross-border teams and multi-country program delivery.
    * Strong problem-solving skills with the ability to balance strategy and hands-on execution.

    What We're Looking For

    * A global leader who thrives in complex, fast-paced environments.
    * Strong change management mindset, able to inspire teams through large-scale business and technology transformation.
    * Strategic thinker with a pragmatic approach to delivery.

    If you have the required skills and are ready to make a significant impact, we encourage you to apply for this opportunity. Please send your updated CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

    SAP Assistant Project Manager / Senior System Analyst

    Hong Kong

    • HK$50,000 to HK$63,000 HKD
    • Business / Systems Analyst Role
    • Skills: SAP, SD, MM, FI, CO, S/4 HANA, ABAP, Development, Project Management, SuccessFactors, HCM, ABAP, Consultant, MNC, WFH, Work From Home, Multinational, Senior Consultant, Manager, Project Manager, Upgrade, Implementation, SAP ERP, ERP, Enterprise
    • Seniority: Mid-level

    Job description

    Job Description

    Our client is a long-established and reputable company in the industry. Known for its collaborative and people-focused culture, the company offers a stable and supportive working environment. To support upcoming digital transformation initiatives and business growth, they are currently expanding their IT team with the addition of a SAP Assistant Project Manager / Senior System Analyst role.

    Role & Responsibilities:

    Reporting to the SAP Manager, the successful candidate will play a key role in supporting and enhancing the SAP environment to meet evolving business needs. Responsibilities include:

    * Project Management: Assist on overseeing SAP enhancement or implementation projects, including planning, timeline management, resource coordination, and vendor collaboration to ensure successful delivery within scope, budget, and schedule.
    * SAP Enhancement & Support: Customize and configure SAP systems based on business requirements, ensuring seamless integration and performance.
    * ABAP Development: Design, develop, and maintain ABAP programs for custom reports, interfaces, user exits, enhancements, and performance optimization.
    * User Engagement & Training: Work closely with end users and cross-functional teams to understand pain points, gather requirements, and deliver technical solutions. Prepare training materials and conduct user training sessions for new features or changes.
    * Documentation: Prepare clear and concise technical specifications, functional design documents, and user manuals.
    * Operational Support: Provide timely support and troubleshooting for SAP-related issues to ensure uninterrupted business operations.

    Skills & Qualifications:

    * Bachelor's Degree in Computer Science, Information Systems, or related discipline.
    * Experience in IT Solutioning or Project Implementation.
    * Solid hands-on experience in SAP ABAP development, including performance tuning, debugging, and report development.
    * Familiarity with SAP functional modules such as FI, CO, SD, MM is highly desirable.
    * Good understanding of business processes reengineering is a plus.
    * Strong analytical and problem-solving skills with a proactive and detail-oriented mindset.
    * Ability to work independently and collaboratively in a team environment.

    Interested candidates are encouraged to apply directly or reach out for a confidential discussion.
    Email: r.leow@washingtonfrank.com
    Phone: +852 3008 3863

    Manager transformation RH

    France, Île-de-France, Paris

    • €50,000 to €60,000 EUR
    • Consultant Role
    • Skills: HRIS, Transformation RH, digitalisation, SIRH, conduite du changement, pilotage de projet, conseil en management, stratégie RH, optimisation des processus, management d'équipes, leadership
    • Seniority: Mid-level

    Job description

    Contexte

    Dans un environnement en constante évolution, les directions des ressources humaines sont au cœur des grandes transformations : digitalisation des processus, évolution des modes de travail, refonte des organisations et déploiement de solutions SIRH innovantes.
    Pour accompagner cette dynamique, nous recherchons un Manager Transformation RH capable de piloter des projets ambitieux et de soutenir les entreprises dans la réussite de leur feuille de route RH.

    Le rôle et ses missions

    En tant que Manager Transformation RH, vous aurez pour responsabilités :

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    Conduire et sécuriser des programmes de transformation RH à fort impact (digitalisation, optimisation des processus, conduite du changement).
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    Intervenir sur l'ensemble du cycle projet : cadrage, conception, pilotage de la mise en œuvre et accompagnement des équipes.
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    Conseiller les directions RH dans la définition de leur stratégie et de leurs priorités de transformation.
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    Encadrer des consultants, développer leurs compétences et favoriser leur progression.
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    Contribuer au développement de l'offre et des méthodologies internes (innovation, capitalisation, appui aux propositions).

    Profil recherché

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    Formation supérieure (école de commerce, école d'ingénieur ou équivalent universitaire).
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    Expérience confirmée (6 à 10 ans minimum) en conseil ou en gestion de projets RH et/ou SIRH d'envergure.
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    Compétences solides en pilotage de programmes et en conduite du changement.
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    Très bonne compréhension des enjeux RH et de leur digitalisation.
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    Leadership reconnu, capacité à fédérer des équipes et à instaurer une relation de confiance avec des interlocuteurs de haut niveau.
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    Esprit entrepreneurial et goût du challenge dans un environnement exigeant et stimulant.

    Senior Manager Paie SIRH

    France, Île-de-France, Paris

    • €70,000 to €80,000 EUR
    • Consultant Role
    • Skills: HRIS Payroll, avant-vente, relation editeurs, paie, sirh, strategie, conseil rh, aide au choix, AMOA, cadrage, schema directeur, implementation, leadership, reseau
    • Seniority: Senior

    Job description

    Vous rejoignez un cabinet de conseil en forte croissance, reconnu pour son expertise en transformation digitale RH et SIRH.
    Son positionnement repose sur :

    * Une expertise pointue en Paie & SIRH auprès de grands comptes,
    * Une approche pragmatique et humaine du conseil,
    * Un environnement où l'autonomie, l'expertise et la relation client sont valorisées.

    Dans le cadre de son développement, le cabinet recherche un Senior Manager Paie & SIRH pour intervenir sur des projets stratégiques de transformation RH.
    👉 Ce rôle est sans management hiérarchique : il valorise avant tout votre expertise et votre capacité à accompagner les clients au plus haut niveau.

    Vos principales missions :

    * Intervenir sur les phases amont des projets : schéma directeur, cadrage, aide au choix.
    * Apporter une expertise forte en paie et solutions SIRH.
    * Contribuer à la conduite du changement et à l'appropriation des outils.
    * Soutenir le développement commercial : participation aux appels d'offres, avant-vente, propositions, animation de réseau.
    * Réaliser un benchmark des éditeurs paie et conseiller les clients dans leurs choix stratégiques.

    Profil recherché:

    * Vous disposez d'une solide expérience en paie et SIRH, idéalement en cabinet de conseil ou chez un intégrateur/éditeur.
    * Vous maîtrisez les différentes phases amont et stratégiques d'un projet.
    * Vous êtes reconnu(e) pour vos capacités relationnelles, votre vision conseil et votre crédibilité auprès de directions RH et DSI.
    * Vous aimez conjuguer expertise métier et rôle de développement (réseau, avant-vente, conseil stratégique).

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