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    Quick Ship Consultant

    USA

    • $70 to $110 USD
    • Consultant Role
    • Skills: Epicor
    • Seniority: Mid-level

    Job description

    Job Title: Epicor Kinetic Quick Ship Consultant (Contract)

    Location: Remote (with potential onsite visits if needed)
    Duration: Short-Term Contract (Estimated 20-40 hours)
    Start Date: ASAP
    ERP Version: Epicor Kinetic v11.1 (On-Premise)

    Overview:
    Our client is preparing to enable the Epicor Quick Ship module within their Kinetic ERP (v11.1, on-premise) and is seeking a skilled consultant to ensure a smooth setup, configuration, and integration process. The client will have Epicor turn the module on, and the consultant will be responsible for plugging in the necessary settings, carriers, and workflows to get the system fully operational.

    Key Responsibilities:

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    Configure and implement the Epicor Quick Ship module post-activation.
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    Integrate carrier accounts (e.g., UPS, FedEx, etc.) and shipping rules.
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    Align Quick Ship with existing sales order, pack out, and shipping processes.
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    Test and validate end-to-end functionality within Kinetic.
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    Provide user support, troubleshooting, and light training to internal teams.
    *

    Recommend best practices for leveraging Quick Ship in a manufacturing environment.
    *

    Offer ongoing support during and shortly after go-live to ensure stability.

    Requirements:

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    Proven experience with Epicor Kinetic (v11.1 or similar), especially in an on-premise environment.
    *

    Hands-on experience implementing or supporting the Quick Ship module.
    *

    Strong understanding of shipping workflows and ERP system integration.
    *

    Ability to work independently with minimal guidance.
    *

    Excellent communication skills for working with internal stakeholders and users.

    Nice to Have:

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    Familiarity with other shipping/logistics modules or third-party integrations.
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    Experience in manufacturing or distribution environments.
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    Prior engagements supporting system configurations post-Epicor module activation.

    Hours: Flexible, based on project needs (Estimated 20-40 hours total)

    Project Manager (With ERP and WMS Experience)

    England, Leicestershire, Leicester

    • £55,000 to £60,000 GBP
    • Project Manager Role
    • Skills: Epicor ERP
    • Seniority: Mid-level

    Job description

    We are seeking a dynamic and experienced Project Manager with proven expertise in Epicor ERP systems to join our growing team. The successful candidate will play a crucial role in driving and delivering successful ERP implementations, upgrades, and integrations. You will be responsible for leading cross-functional teams, managing timelines, and ensuring project success from initiation through completion.
    Key Responsibilities:
    * Lead ERP Projects: Oversee the planning, execution, and delivery of ERP (Epicor) projects, ensuring alignment with business goals.
    * Stakeholder Management: Act as the primary point of contact for internal and external stakeholders, providing regular updates and managing expectations.
    * Project Planning: Develop and maintain project plans, timelines, and budgets. Identify potential risks and implement mitigation strategies.
    * Team Leadership: Coordinate and lead cross-functional teams, including technical, operational, and business personnel.
    * Epicor Expertise: Use your Epicor knowledge to troubleshoot system issues, suggest improvements, and ensure the ERP system is optimized for business needs.
    * Reporting: Provide detailed project reports, KPIs, and progress updates to senior management.
    * Resource Management: Ensure proper allocation of resources and manage project changes to maintain scope, quality, and timing.
    * Training & Support: Provide post-implementation support and training to key users of the Epicor system.
    Key Requirements:
    * Proven experience as a Project Manager with a focus on ERP systems (preferably Epicor).
    * Strong understanding of Epicor ERP systems including implementation, customization, and integrations.
    * Excellent leadership, communication, and team management skills.
    * Ability to manage multiple projects simultaneously, delivering within scope, budget, and timelines.
    * Strong analytical and problem-solving skills.
    * Familiarity with project management tools (e.g., MS Project, Jira, etc.)
    * PM certification (e.g., PMP, PRINCE2) is a plus but not mandatory.
    * Experience in industries like manufacturing, distribution, or supply chain is desirable.
    Why Join Us?
    * Competitive salary package of £50-65K.
    * Opportunity to work on cutting-edge ERP projects.
    * Be part of a collaborative and forward-thinking team.
    * Professional development opportunities and career growth.
    If you have a passion for project management and Epicor ERP systems, we would love to hear from you!

    new

    Global IT Transformation Director (ERP)

    Hong Kong

    • HK$100,000 to HK$130,000 HKD
    • Project Manager Role
    • Skills: SAP, ERP, Microsoft, Oracle, Enterprise Applications, HRM, HCM, HRIS, CRM, WMS, Program Management, Project Management, Global, MNC, Multinational, Team Leadership, Finance, Supply Chain, IT, Information Technology, IT Director, Senior IT Manager
    • Seniority: Mid-level

    Job description

    Overview
    We are seeking a highly experienced Global IT Transformation Director to lead and deliver enterprise-wide transformation programs. This individual will be accountable for driving end-to-end ERP strategy and execution across multiple regions, ensuring alignment with business goals, and enabling operational excellence.

    Key Responsibilities

    * Own the global ERP transformation roadmap, leading cross-regional programs from design to deployment.
    * Drive full lifecycle project delivery, including planning, budget management, risk mitigation, and governance ensuring successful outcomes across business units.
    * Lead program teams consisting of project managers, functional consultants, technical leads, and business stakeholders.
    * Establish strong relationships with senior leadership, aligning technology and business objectives.
    * Manage vendor partnerships and external consultants to ensure program success and value delivery.
    * Oversee change management, stakeholder communications, and training initiatives to secure adoption and minimize disruption.
    * Implement KPIs and program reporting to track progress and ensure accountability across all phases.
    * Ensure compliance with internal controls, security requirements, and global standards.

    Qualifications & Experience

    * Bachelor's degree in IT, Business, or related field; advanced degree preferred.
    * Proven track record (10-15 years) in delivering large-scale ERP transformation programs in multinational environments.
    * Prior experience in at least one first-tier ERP system (e.g., SAP, Oracle, Microsoft Dynamics, Workday, or similar) is essential.
    * Strong program and portfolio management expertise, with certifications such as PMP, PRINCE2, or equivalent being advantageous.
    * Exceptional stakeholder management and communication skills, with proven success engaging senior executives.
    * Demonstrated leadership in cross-border teams and multi-country program delivery.
    * Strong problem-solving skills with the ability to balance strategy and hands-on execution.

    What We're Looking For

    * A global leader who thrives in complex, fast-paced environments.
    * Strong change management mindset, able to inspire teams through large-scale business and technology transformation.
    * Strategic thinker with a pragmatic approach to delivery.

    If you have the required skills and are ready to make a significant impact, we encourage you to apply for this opportunity. Please send your updated CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

    ERP Systems Manager - Greater San Jose Area

    USA, California, Santa Cruz

    • $90,000 to $100,000 USD
    • Systems Manager Role
    • Skills: Epicor ERP
    • Seniority: Mid-level

    Job description

    Company Overview:

    A well-established and innovation-driven manufacturing company with over 100 years of experience supporting the agricultural sector. The organization focuses on operational efficiency, sustainable solutions, and continuous improvement across its internal systems and customer-facing platforms.

    Position Summary:

    The Business Systems Manager is responsible for leading the administration, optimization, and support of the company's ERP platform (Epicor) and other integrated systems (CRM, HRIS, Office 365, etc.). The role functions as a critical bridge between IT and key business units including Sales, Finance, and Operations-helping to streamline processes, enhance reporting, and ensure smooth day-to-day system performance.

    Key Responsibilities:

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    Serve as the primary administrator for the ERP and integrated business systems
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    Act as liaison between business stakeholders and technical teams
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    Develop solutions to address system pain points and inefficiencies
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    Manage system upgrades, patching, user access, and role-based security
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    Oversee integrations (e.g., CRM & ERP data sync, marketing automation)
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    Build and maintain BAQs, Dashboards, BPMs, and custom reports
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    Support business intelligence reporting (SSRS, SQL Views, Power BI)
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    Drive process automation and standardization within the ERP ecosystem
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    Maintain internal documentation and process instructions
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    Provide support during production hours, including extended hours during seasonal peaks
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    Collaborate with external vendors for support and system enhancements
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    Support business continuity, data security, and disaster recovery planning

    Qualifications:

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    3-5 years of experience supporting ERP and business systems (2+ years in an admin/lead role)
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    Strong working knowledge of Epicor ERP or similar enterprise platform
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    Proficient in SQL, SSRS, BAQs, BPMs, and general ERP customization
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    Experience integrating ERP with CRM or marketing platforms (e.g., HubSpot)
    *

    Solid understanding of manufacturing, finance, and operations processes
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    Skilled in Microsoft Excel and Office 365; knowledge of PayChex a plus
    *

    Excellent communication, documentation, and cross-functional collaboration skills
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    Ability to manage multiple projects and support a high-availability environment
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    Bilingual (English/Spanish) is a plus

    Why This Role:

    Join a mission-driven, stable organization that values innovation, sustainability, and team collaboration. This role offers a hands-on opportunity to shape and modernize enterprise systems while working directly with business leaders and technical experts.

    SAP Senior Consultant / Assistant Manager (SD & MM)

    Hong Kong

    • HK$45,000 to HK$55,000 HKD
    • Consultant Role
    • Skills: SAP, FI, CO, SD, MM, ERP, S/4 HANA, PP, MM, Consulting, IT Vendor, MNC, Work Life Balance, Project Manager, IT, Information Technology, Business Analyst, ERP, Project Management, IT Business Development, Enterprise Applications, Project Stakeholders
    • Seniority: Mid-level

    Job description

    About the Company
    We are proud to partner with a top-tier global consulting firm driving large-scale digital transformation projects across multiple industries. With a growing portfolio of SAP-related initiatives, they are looking to bring on board an experienced SAP Senior Consultant / Assistant Manager with expertise in SD or MM modules to join their dynamic project delivery team.

    Key Responsibilities

    * Lead full lifecycle implementations and rollouts of SAP SD/MM/PP modules
    * Collaborate with client stakeholders to gather business requirements and translate them into functional solutions
    * Configure SAP systems, conduct testing, deliver end-user training, and provide go-live/post-go-live support
    * Work closely with other module leads for seamless integration with SAP FICO, WM, PP, and others
    * Participate in SAP S/4HANA migration and continuous improvement initiatives
    * Act as a trusted advisor to both IT and business teams, offering expert guidance and industry best practices

    What We're Looking For
    Bachelor's degree in Information Systems, Business Administration, or a related field

    * 3-5 years of solid hands-on experience in SAP SD/MM or PP
    * Proven experience delivering at least 1-2 full-cycle SAP implementation projects
    * Prior consulting experience preferred
    * Familiarity with SAP S/4HANA is a strong asset
    * Strong communication, analytical, and problem-solving skills
    * Fluency in English and Cantonese/Mandarin
    * Candidates with greater experience may be considered for Associate Manager roles
    * Open to IANG / ASMTP holders who speak fluent Cantonese

    Ready to Apply?
    This is a great opportunity for SAP professionals who are excited about innovation, technology, and delivering real impact to businesses through system transformation.If you're an experienced SAP consultant ready for your next career move, we'd love to hear from you. Submit your CV (Word format) to: r.leow@washingtonfrank.com.

    IT Manager (Enterprise Application Projects)

    Hong Kong

    • HK$50,000 to HK$60,000 HKD
    • Project Manager Role
    • Skills: MNC, Multinational, Global, Regional, Project Manager, IT Manager, Technology, Information Technology, IT, Project Management, Bamboo Rose, ERP, SAP, Dynamics, Microsoft, Oracle, Team Leadership, IT Team, US-bsaed, English Speaking,
    • Seniority: Mid-level

    Job description

    Role Overview:

    A global organization is seeking a dynamic IT Manager (Enterprise Application Projects) to lead a portfolio of enterprise system upgrades and application enhancement initiatives. This role combines operational oversight with strategic project delivery, supporting the continuous evolution of business-critical platforms. The ideal candidate brings a balance of technical leadership, business acumen, and experience working across regions and vendor landscapes.

    Key Responsibilities:

    Technology & Operations Leadership

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    Oversee day-to-day operations of enterprise applications, ensuring reliability, compliance, and alignment with SLAs.
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    Manage team and be responsible for systems support, enhancements, and troubleshooting.
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    Establish IT procedures, service protocols, and user support frameworks to drive operational excellence.
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    Act as the escalation point for application performance issues and coordinate timely resolution.

    Program & Project Management

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    Deliver high-impact IT initiatives, including platform upgrades, system integrations, and process automation.
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    Manage cross-functional project timelines, budgets, and stakeholder communications across internal and third-party teams.
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    Drive project governance, risk management, and implementation strategies using structured methodologies.
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    Coordinate with product owners and external providers to ensure fit-for-purpose application delivery.

    Application Strategy & Innovation

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    Assess legacy systems and recommend modernization strategies aligned with business goals.
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    Partner with business leaders to identify IT opportunities that enable productivity, agility, and scalability.
    *

    Remain current on emerging technologies and translate insights into actionable roadmaps.

    Global Collaboration & Resource Management

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    Collaborate with global IT counterparts to ensure unified support and solution consistency.
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    Manage remote and on-site resources including technical teams, vendors, and consultants.
    *

    Support organizational readiness by aligning processes and capabilities with evolving business needs.
    *

    Promote knowledge sharing, documentation, and continuous improvement practices.

    Candidate Profile:

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    8 years of progressive IT experience
    *

    Solid background supporting or implementing enterprise business applications (Bamboo Rose), with upgrade and transformation exposure.
    *

    Experience in consumer goods, sourcing, or supply chain environments preferred.
    *

    Strong track record managing complex IT projects across geographically dispersed teams.
    *

    Practical understanding of software development lifecycle (SDLC), testing practices, and support models.
    *

    Proficiency with both Agile and traditional delivery frameworks.
    *

    Demonstrated ability to lead and mentor teams, both onshore and offshore.
    *

    Excellent interpersonal, written, and verbal communication skills.
    *

    Detail-oriented, organized, and comfortable handling multiple workstreams simultaneously.
    *

    Familiarity with ERP systems and modern collaboration or workflow tools is advantageous.

    If you are interested, please share your CV in word version to r.leow@washingtonfrank.com (Racheal Leow) or call +852 3008 3863 for a P&C conversation.

    Digital Innovation Senior Manager

    Hong Kong

    • HK$90,000 to HK$1,000,000 HKD
    • Other Role
    • Skills: AI, Cloud, IoT, Digital Solutions, Data, Digital, IT, Senior Manager, Management, Permanent, Project Management, Azure, AWS, Tencent, Digital Innovation, Digital Transformation, Innovation Technology, Information Technology, Stakeholder Management
    • Seniority: Mid-level

    Job description

    Position Summary

    We are looking for a dynamic technology leader to drive the adoption of advanced digital solutions and shape the long and short term innovation strategy on behalf of my client's company - a HK Listed enterprise. The Digital Innovation Senior Manager will be accountable for setting the vision, guiding execution, and ensuring measurable business outcomes from transformative IT initiatives. This role requires a blend of strategic foresight, operational excellence, and leadership capability to accelerate enterprise-wide digital transformation.

    Primary Duties & Responsibilities

    Technology Strategy & Roadmap

    * Establish a forward-looking digital strategy and define a multi-year roadmap that aligns with business objectives.
    * Identify, evaluate, and prioritize emerging technologies with high potential business impact.

    Innovation & Solution Delivery

    * Drive adoption of modern technologies such as Artificial Intelligence, Internet of Things, advanced analytics, and cloud platforms.
    * Oversee design, piloting, and deployment of scalable digital initiatives, ensuring business integration and tangible outcomes.

    Leadership & People Development

    * Build and mentor a high-performing innovation team, providing coaching, career development, and performance oversight.
    * Foster a collaborative and innovation-driven culture across technology and business functions.

    Program & Vendor Management

    * Lead cross-functional programmes spanning multiple regions and teams.
    * Manage external vendor relationships, contracts, and partnerships to ensure cost-effective, high-quality technology delivery.
    * Monitor programme budgets, resource allocation, and key milestones, ensuring efficiency and governance.

    Advisory & Stakeholder Engagement

    * Serve as a trusted advisor to senior leadership, presenting strategic updates, investment recommendations, and impact assessments.
    * Represent the organization in external technology forums, research partnerships, and industry networks.

    Qualifications & Experience

    * Bachelor's degree in IT, Computer Science, Engineering, or a related discipline; a Master's degree is desirable.
    * At least 12-15 years of progressive IT leadership experience, including track record in digital transformation and enterprise-scale technology programmes.
    * Professional qualifications in project/programme management (e.g., PMP, PRINCE2) or agile delivery (e.g., Scrum Master, SAFe) are advantageous.
    * Proven ability to manage cross-functional teams and deliver complex initiatives in partnership with external vendors and stakeholders.
    * Expertise in advanced technologies: AI/ML, IoT, cloud computing, data platforms, and automation.
    * Strong leadership with the ability to inspire teams and influence at senior levels.
    * Exceptional planning, execution, and governance skills, with a focus on measurable business outcomes.
    * Excellent problem-solving and analytical capabilities.
    * Strong communication and stakeholder management skills; fluency in English is required, additional languages are a plus.

    If you are passionate about leveraging your technology expertise and contributing to transformative business initiatives, we invite you to apply for this exciting role and join a team where your skills will make a meaningful impact. Please send your updated CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

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