My client is currently looking to hire a ERP system analyst / support to help with their current ERP cloud upgrade and day to day support.
The System Analyst role will provide 1st and 2nd line support towards ERP systems used across the group. The role will also consist of identification, designing and implementing solutions to deliver improved business processing. The System Analyst will also be involved in delivering ERP related projects to maximise the utilisation of ERP modules.
Responsibilities;
* Provide 1st and 2nd line support towards ERP systems used across the group.
* Ensure that incidents related to ERP systems and data warehouses are resolved in line with SLA's.
* Investigation, analysis and implementation of fixes to resolve ERP system issues.
* Completion of project work set as part of annual objective setting.
* Identification of solutions / improvements to business processing.
* Development / troubleshooting of SQL based reports.
* Maintain technical documentation for other members of the team.
* Maintain up to date technical knowledge in line with personal development plan
Experience;
Experience in providing 1st & 2nd line support towards ERP systems
* Experience in supporting & troubleshooting data issues within SQL databases.
* Familiarity with common SQL related tasks such as views and stored procedures.
* Familiarity with common programming languages. * Ability to identify solutions available to resolve business processing related issues.
* Experience of implementation of system / process improvements.
* Understanding of SQL Server Administration.
* SSRS Reporting.
* SSIS
* Strong communication & listening skills.
* Methodical approach with excellent attention to detail.
* Capable of problem solving and decision making.
* Ability to work and stay calm under pressure.
* Ability to work independently or as part of a team.
Salary - up to 45k depending on experience
Location - Newcastle - remote/hybrid an option for the right candidate
Interview next week - asap hire
+442038087283
n.beeson@washingtonfrank.com
