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Job Description:

Our client is a prominent industry leader, recognized for its innovation and rapid growth. With a talented IT team of over 100 professionals, the company is expanding its operations and remaining at the forefront of technological advancements. As part of their ongoing transformation, they are seeking a Senior Business Analyst / Assistant Manager - Enterprise Solutions to join their team and play a key role in driving their continued success.

Role & Responsibilities:

* Lead the design, planning, and management of end-to-end project delivery.
* Set resources, timelines, and budgets; evaluate solutions and manage issues.
* Collaborate with stakeholders, team members, and vendors to maximize project efficiency.
* Drive continuous improvement in IT practices, ensuring compliance with Group standards.
* Manage daily maintenance and optimize enterprise solution platforms.
* Evaluate vendor performance and oversee development and implementation work.
* Lead and mentor team members, setting goals and providing guidance.
* Stay current with industry trends and propose opportunities for business strategy enhancement.

Qualifications:

* Degree in IT, Computer Science, or related disciplines.
* 6-8 years of experience in IT application development with proven success in enterprise solutions design, development, and project management.
* Experience in ERP, CRM, HRIS and etc is a definite advantage.
* Experience in leading teams for enterprise systems development projects is a plus.
* Strong experience in managing vendors/solutions providers, including tendering, contract management, and negotiations.
* Experience with software architecture, integration design, packaged solution delivery, data analytics, and cloud technologies is advantageous.

The role offers a great and stable working environment with great career prospects. For interested parties, please submit your application with detailed CV to r.leow@washingtonfrank.com. The review of applications will continue until post is filled. Please reach out to +852 3008 3863 (Racheal Leow) for more information.

Job Description



We are looking for an experienced Senior Business Analyst with expertise in SAP SuccessFactors to join our team. In this role, you will be responsible for supporting the end-to-end implementation of SAP HCM Suite, working closely with business stakeholders to ensure high-quality delivery of solutions that meet business needs.

Responsibilities:

* Participate in all project phases, including planning, design, development, integration, testing, and post-go-live support for SAP SuccessFactors within the group.
* Lead requirements gathering workshops, perform fit-gap analysis, and define business processes and data flows.
* Configure SuccessFactors modules to align with business requirements and ensure system efficiency.
* Collaborate with internal IT teams and external vendors to implement system changes and improvements.
* Conduct user training, facilitate User Acceptance Testing (UAT), and provide post-deployment support.
* Monitor project progress, ensuring timely delivery within scope and budget, while identifying and mitigating risks.

Qualifications:

* 5+ years of experience in IT and at least 3 years in HRIS or SAP SuccessFactors implementations.
* Strong knowledge of SAP SuccessFactors modules, including requirements gathering, design, and deployment.
* Experience in process optimization, system integration, and application support.
* Familiarity with the software development lifecycle (SDLC) and project management.
* SAP SuccessFactors certification is a plus.
* Bachelor's degree in Computer Science, IT, HR, or a related field.
* Proficiency in English, Cantonese, and Mandarin.
* Candidates with less experience will be considered as Business Analyst.

My client offers attractive annual leaves, double pay and attractive performance bonus. It is a stable yet growing industry with lots of upcoming projects expected to be completed in a few years time. If you are interested, please do not hesitate to 'apply' to this role or reach me via 3008 3863 / r.leow@washingtonfrank.com for a private conversation.

Job Description

My client is a global leader within its industry with a reputable history. Currently, they are looking for an Analyst Programmer (ERP) to join their expanding team to support their SAP/ERP implementation projects and other system integrations.

Responsibilities:

* Report to SAP Solution Architect and business users to comprehend requirements and involve in business system designs process
* Prepare both functional and technical design documents, specifications, training documents and provide user training
* Conduct system integration test (SIT) / user acceptance test (UAT) to ensure programs function correctly and troubleshoot any issues that arise
* Provide support for SAP solutions, resolving technical issues and manage bug fixes
* Involve in system integrations with other business applications

Requirements:

* Bachelor's degree in Computer Science, Information Technology or related discipline
* Experience in programming / development is a MUST
* Knowledge and experience in SAP/ERP system would be a great plus
* Ability to work independently as a team player with a can-do attitude
* Strong communication skills, verbal and written, in English and Chinese
* Fresh graduates are also welcome

My client offers 18 days AL (birthday leave included), double pay and attractive performance bonus. It is a stable yet growing industry with lots of upcoming projects expected to be completed in a few years time. If you are interested, please do not hesitate to 'apply' to this role or reach me via 3008 3863 / r.leow@washingtonfrank.com for a private conversation.

Currently working with one of the most exciting businesses in the South African consulting space, who have big ambitions to grow their Sage X3 practice. The company are currently on the look out for skilled Sage X3 consultants to join the team for an exciting growth phase of the business.

The business have had a recent restructure which is now why their focus upon growing their Sage X3 practice becomes important to the group.

If you would like to be apart of the journey, apply today to find out more.

Exciting ERP & CRM Sales positions available in Gauteng - R600k-R1m base plus commission



Working with two exciting consultancies in the ERP & CRM space who are now looking for front foot sales professionals who are keen on building relationships with C-level operators.

The businesses work in two alternate ERP spaces both looking for the best of talent to push their whole organisations forwards to the next level.

You will be a pivotal member of both organisations, with the ability to make an impact that can shape the directions both businesses take. This position will have the long term ability to grow in to much larger roles in each organisation.



The roles offer:

- Strong basic salaries depending on experience and previous results

- Commission / bonuses

- Options of medical aid / provident



You will be expected to have:

- An experience in selling ERP OR CRM software at any tier

- Proven track record of IT sales



If you believe you can be the right person to fulfil the above requirements, then please apply to n.brooks@tenthrevolution.com

Job Description:

Currently, we are working with a leading global company that provides logistics and supply chain solutions with its headquartered in Hong Kong, with operations spanning over 70 countries. The company is seeking a dynamic and experienced Manager / Assistant Manager in the Finance department to support key projects and drive process re-engineering initiatives.

Key Responsibilities:

* Lead project planning and execution for various accounting system implementation/enhancements projects, ensuring alignment with business goals and timelines.
* Supervise, coach, and provide guidance to team members within the Financial Systems Section, helping them with systems analysis, design, and implementation.
* Collaborate with cross-functional teams, including IT development and business management, to ensure smooth integration and adoption of financial systems.
* Oversee and manage day-to-day administration activities related to SAP systems, ensuring optimal performance and functionality.
* Actively participate in system enhancements and re-engineering initiatives, providing insights and recommendations for continuous improvement.
* Provide responsive support and guidance to users, troubleshooting issues and ensuring system effectiveness.

Qualifications & Requirements:

* Bachelor's degree in Accounting, Information Technology, Computer Science, or a related field.
* Minimum of 5-8 years of hands-on experience with financial/accounting systems, particularly SAP FI/CO modules. Candidates with less experience may be considered for the Assistant Manager role.
* Proficiency in Excel VBA Macro Programming, MS Access, MS SQL, and Microsoft Power BI is an advantage.
* Previous experience in SAP functional consulting, financial data modeling, and data visualization is beneficial.
* Self-motivated, detail-oriented, and able to work under pressure with tight deadlines.
* Excellent communication skills, both written and spoken, in Chinese, English, and Mandarin.

Why Join Us?

This is an exciting opportunity to be part of a leading global company, contributing to critical system enhancements and innovations in the finance domain. You'll be part of a collaborative, fast-paced environment where your skills and expertise will be highly valued.

How to Apply:

If you are ready to take on this challenging and rewarding role, please send your resume (in Word format) to r.leow@washingtonfrank.com or call +852 3008 3863 for more information or any inquiries.

About the Role
Our client, a prestigious European-based multinational corporation, is renowned for offering a flexible and dynamic work environment. As part of their ongoing expansion in Asia, they are looking to hire a Business Support Officer / Specialist (SAP) to support various exciting functions within the company.

Key Responsibilities

* Act as the main point of contact in Hong Kong, working closely with the regional IT team based in Europe and liaising with other stakeholders to manage system maintenance and enhancements.
* Troubleshoot and resolve first-level SAP system issues raised by users, contributing to the achievement of the organization's business objectives.
* Provide expert guidance and support to business users while coordinating with offshore IT teams and external vendors.
* Prepare relevant documentation and training materials to facilitate knowledge transfer during development projects.
* Take on additional tasks as required.

Required Skills & Qualifications

* A degree in Computer Science, Information Systems, Computer Engineering, Business Administration, Logistics, or a related field.
* 0-2 years of experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
* Prior experience with SAP system support or implementation is a significant advantage.
* Strong analytical and problem-solving abilities with a demonstrated ability to work both independently and collaboratively.
* Excellent communication skills, with the ability to present ideas clearly.
* Proficiency in both written and spoken English and Chinese.

What We Offer

* A competitive salary package, along with attractive fringe benefits, including a Hybrid Working Policy and 20 days of Annual Leave.

If you are interested and meet the qualifications, please send your resume to r.leow@washingtonfrank.com or contact Racheal Leow at +852 3008 3863 for more details.

As the MIS Manager, you'll play a pivotal role in ensuring that all business software applications are running smoothly, securely, and efficiently. You'll be the go-to person for optimising the software systems that keep the business running, and you'll work closely with teams across the company to ensure technology supports strategic goals. This is a dynamic, leadership role where you'll have the opportunity to drive continuous improvement in both technology and team performance.

Key Responsibilities:

Leadership & Team Development

Lead and inspire a high-performing team of experts and analysts, providing mentorship, feedback, and opportunities for growth.
Foster a collaborative, innovative culture where communication flows seamlessly across departments.
Manage team performance and guide them to ensure software systems are optimally supported and aligned with business needs.
Software Management & Optimisation

Oversee the day-to-day management of all business software applications (ERP, CRM, WMS, and more).
Ensure that software updates, upgrades, and renewals happen smoothly with minimal disruption.
Maintain licensing compliance and keep track of vendor contracts and service agreements.
Driving Business Efficiency

Work with business units to identify and implement software solutions that streamline operations and enhance performance.
Use feedback and software performance data to proactively suggest improvements and new features.
Vendor & Supplier Relations

Build strong relationships with software vendors to ensure excellent service, value, and compliance with agreements.
Lead contract negotiations and ensure SLAs are consistently met.
Collaboration & Integration

Collaborate with IT and other departments to ensure software systems are integrated seamlessly with infrastructure.
Ensure all data is secure, consistent, and accessible for key decision-making.
Data Security & Integrity

Oversee and enforce security policies across all business software to protect company data.
Ensure compliance with data protection regulations (e.g., GDPR) and work closely with IT to implement robust security measures.
Training & End-User Support

Lead the deployment of software across different business areas, collaborating with project teams to ensure smooth roll-outs.
Organise training sessions to ensure all employees are comfortable using the software.
Provide ongoing support for troubleshooting and guiding users through any issues.
Reporting & Analytic

Develop insightful reports and dashboards to provide business leaders with the data they need to make informed decisions.
Work with other departments to define KPIs and ensure software systems meet business objectives.
Innovation & Research

Stay ahead of the curve by researching new technologies and trends that could improve software systems.
Evaluate and implement new features or upgrades that will benefit the business.
Qualifications:

Education: Bachelor's degree in Computer Science, Engineering, or a related field.
Experience: Minimum of 5 years in managing software systems, including ERP, CRM, and WMS.
Skills:
Deep knowledge of software systems and experience with vendor management.
Strong leadership and communication skills to guide teams and engage with non-technical stakeholders.
Proficiency in project management and organising complex tasks.
Expertise in data security, backup solutions, and regulatory compliance.
Strong analytic mindset and the ability to solve problems creatively.
Experience working with large-scale systems and databases.
Ability to communicate technical concepts to non-technical audiences.
Join us to lead the way in optimising the software systems that power our business, drive innovation, and ensure smooth operations across the company.

IT NOC Support Engineer/ Infrastructure Engineer.

Reporting to the Group IT Manager, this is an on-site role in Keele.

You will be a high-level technical resource in the US business with a principal responsibility of ensuring solutions within the company, and that all issues are resolved within the internal time frames and providing a sustainable resolution. This is a fantastic opportunity for an experience, dynamic and customer focused Business Systems Support engineer to join a fast-growing company. You will be a point of contact and coordinator of infrastructure support issues and request for the core system applications. The role would suit a candidate who is looking to work with a varied and challenging mix of off the shelf products, in-house development applications and third-party products. As such you will also assist in the management of the bug tracking, testing and application release management and fixes into our core infrastructure products and be a part of the technical change management team. You will be expected as a Team member to assist / support users in both the US and some support for the rest of the world when required.

QUALIFICATIONS:
Essential:
3years+ working in either a NOC or IT Support role
Office365 support
Microsoft Windows Server
Microsoft Windows Workstations Software
Domain Management both internal and external
Hyper-V support over a number of sites
Network switches
Networking including VPN
Good Communicator / Problem solving
Supporting Users locally and remotely when necessary
Ability to follow company processes and help create new ones when required
Support and assist local team members
Training of Internal Staff

Advantages:
Able to Drive with own car
Cisco Router
Epicor ERP
Salesforce CRM
Remote Hosting

RESPONSIBILITIES/DUTIES/FUNCTIONS/TASKS
* Support for the business infrastructure world-wide
* Ensure delivery of any activity to the highest professional standards.
* Monitor all Server / Switches and Workstation to make sure all working
* Be able to PIM new accusations into the systems
* Ensure resolutions are achieved within company time frames.
* Ensure a good relationship between the all teams world-wide
* Take ownership of escalated issues where necessary
* Track all incidents logged on system call logging tool
* Take ownership of issues and escalate when required to the next level support.
* Ability to develop and recommend solutions for problems/issues
* Ensure that effective change management control methodologies are operated.
* Assist in maintaining internal client satisfaction within the IT team.
* Provide as required a high level of technical input to the IT support team
* Help coach other Team Members
* Assisting in that third-party applications are installed and run effectively and efficiently across all in-house platforms - On-premise and cloud based

Job Overview:
As the IT Infrastructure Manager, you will be responsible for overseeing the planning, deployment, and maintenance of all IT infrastructure systems within the organisation. You will work closely with key stakeholders to ensure seamless IT operations, providing reliable, secure, and efficient systems that support the business needs of a growing lighting manufacturing company.

Key Responsibilities:

IT Infrastructure Strategy & Management:
Develop and implement the overall IT infrastructure strategy in line with the company's goals, ensuring scalability, security, and reliability.

Network and Systems Administration:
Oversee the configuration, maintenance, and troubleshooting of the company's network, servers, and hardware, ensuring optimal performance and up time.

Cloud and On-Premises Solutions:
Manage a hybrid IT environment, integrating both cloud-based and on-premises solutions, ensuring smooth operations across the company.

Cybersecurity:
Collaborate with the security team to develop and implement measures to safeguard the IT infrastructure against potential threats, ensuring data privacy and compliance with industry standards.

Vendor Management:
Manage relationships with third-party vendors and service providers, ensuring cost-effective solutions, performance monitoring, and issue resolution.

Team Leadership and Development:
Lead, mentor, and develop a team of IT professionals, fostering a culture of continuous learning and improvement.

Disaster Recovery and Business Continuity:
Ensure that disaster recovery and business continuity plans are in place, tested, and effectively executed in the event of IT incidents.

Budget Management:
Oversee the IT infrastructure budget, ensuring optimal allocation of resources and cost control in line with business objectives.

Project Management:
Lead and manage IT infrastructure projects, ensuring timely delivery, budget adherence, and alignment with company goals.

Collaboration with Other Departments:
Work closely with other departments to understand their IT infrastructure needs and provide tailored solutions that support business operations, particularly in the areas of production and manufacturing.

Skills and Qualifications:

Proven experience (5+ years) in managing IT infrastructure, ideally within a manufacturing or industrial environment.
Strong knowledge of networking, cloud services, server management, vitalisation, and storage systems.
Hands-on experience with enterprise IT systems, including Windows Server, Active Directory, Exchange, and Microsoft 365.
Familiarity with IT security best practices and tools.
Experience with ERP systems integration and manufacturing technologies is a plus.
Strong leadership skills with the ability to mentor and develop IT teams.
Excellent problem-solving, communication, and project management skills.
Relevant certifications such as ITIL, Cisco, or Microsoft are preferred.