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Role Overview

We are supporting an established multinational conglomerate organisation on the search for a Systems Analyst to join their team in Hong Kong. This role will be involved in the enhancement, development, and integration of business systems supporting regional operations. It offers good exposure to end-to-end project delivery, hands-on development, and close collaboration with business users.

Key Responsibilities

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Support the enhancement and redevelopment of internal application systems, from initial scoping through to production deployment
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Work closely with business users and stakeholders to understand operational needs, translate requirements into producing clear documentation including functional specifications, system designs, testing materials, and user guides
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Plan and execute system testing (unit, integration, and user testing) to ensure stability, performance, and reliability
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Coordinate with internal teams and external parties on system integration, deployment, release management, and environment setup
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Provide post-implementation support including user training, issue resolution, process optimisation, and automation
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Keep up to date with modern development practices, cloud technologies, and AI-enabled tools, and proactively suggest improvements to existing systems

Requirements

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Higher Diploma or Degree in IT, Computer Science, or a related discipline
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Around 3 years' experience in application development, systems analysis, or related IT roles
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Comfortable working with business users, technical teams, and external vendors
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Willingness to travel occasionally for project-related activities

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Experience with cloud platforms (SAP BTP), application services, databases, and SQL
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Exposure to programming languages such as C#, .NET / .NET Core, JavaScript, or similar
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Experience with enterprise platforms or application development frameworks
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Strong analytical and problem-solving skills with the ability to work independently
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Good communication skills in English and Mandarin
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Understanding of trading, finance, or treasury-related business processes is a great plus

Why This Role

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Hands-on involvement in real enterprise-level system revamp and integration projects
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Broad exposure across applications, business processes, and stakeholders
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Opportunity to grow technical depth while developing strong system and business understanding
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Stable in-house role with learning opportunities across modern technologies

Contact:

If you would like to explore this opportunity, please share your latest CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

A well-established in-house organization is seeking a SAP Business Analyst with a focus on SuccessFactors modules to support and enhance its HR systems landscape. This role is ideal for someone with hands-on SuccessFactors experience who enjoys working closely with HR and business stakeholders in a dynamic environment.

Key Responsibilities

* Involve in the migration of SAP SuccessFactors modules
* Work closely with HR and business users to gather requirements and translate them into system solutions
* Manage system changes, testing, and deployments
* Support integrations between SuccessFactors and other HR systems
* Assist with system upgrades, releases, and ongoing optimization
* Provide user support, documentation, HR workshops, UAT and training where required
* Liaise with vendors or implementation partners as needed

Requirements

* Hands-on experience with SAP SuccessFactors (implementation and/or support)
* Good understanding of HR processes and data structures
* Experience in providing training, UAT, and production support
* Good communication skills and ability to work with both technical and non-technical stakeholders
* Prior experience in a consulting or project-based environment is a plus

All applications will be treated with strict confidentiality. If you are interested, please do not hesitate to reach r.leow@washingtonfrank.com or 3008 3863 for a further discussion.

Our client, a remarkable organization in Hong Kong is expanding its team and is looking to hire a Business Intelligence Analyst to support ongoing project initiatives.

Job Responsibilities

* Work closely with the team leaders, analyst programmers to support software solutions and dashboard development.
* Develop, maintain, and optimise dashboards to deliver actionable insights for project stakeholders.
* Support end-to-end software implementation activities, including requirements gathering, system testing, and tool deployment.
* Analyse project data to identify trends, risks, and opportunities, and present findings in clear, user-friendly formats.
* Collaborate with project managers and cross-functional teams to ensure data solutions align with operational needs.

Job Requirements

* Bachelor's degree in Computer Science or equivalent is a MUST.
* 1-2 years of experience in data analysis, business intelligence, or a related field.
* Strong analytical, problem-solving, and communication skills.
* Proficiency in FineBI / SAP Crystal Report, including dashboard development and data modelling.
* Solid knowledge of SQL; experience with DAX or similar analytical logic is a plus.
* Good command of English and Mandarin.

If you are passionate about using data to drive practical business insights and enjoy working in a collaborative environment, we encourage you to apply. Please send your CV to r.leow@washingtonfrank.com or contact +852 3008 3863 for a confidential discussion.

Job Description:
Our client is a fast-growing, innovative IT solutions provider committed to delivering exceptional technology services to its clients. We're looking for an experienced IT Business Development Executive (ERP/SAP) to join our dynamic team and drive growth within the market.

Role Overview:
As an IT Business Development Executive, you will be reporting to the team's Senior Manager and responsible for generating new business opportunities, cultivating client relationships, and driving the sales of our ERP solutions and other IT services.

Key Responsibilities:

* Identify and generate new business opportunities in the IT solutions space, focusing on ERP systems and software solutions.
* Build and maintain strong relationships with key decision-makers at prospective and existing client organizations.
* Develop and execute strategic sales plans to meet revenue targets and grow the customer base.
* Lead the sales process from initial contact to close, including conducting presentations, proposals, and contract negotiations.
* Collaborate with internal teams (technical team members, consultants) to tailor ERP solutions that meet clients' specific needs and business objectives.
* Provide market intelligence, feedback, and recommendations to improve our offerings and sales strategies.
* Stay current with industry trends, emerging technologies, and competitor activities to ensure a competitive edge.

Required Qualifications:

* Proven experience in IT sales or business development, with a focus on ERP/SAP systems preferred.
* Understanding of ERP/SAP solutions and with similar industry background experience are great plus.
* Demonstrated success in generating leads, managing sales cycles, and achieving revenue goals.
* Excellent communication, negotiation, and presentation skills.
* Ability to build and maintain relationships with C-level executives and key stakeholders.
* Strong problem-solving abilities and a client-centric approach to sales.
* Self-motivated, results-driven, and comfortable working independently and as part of a team.

Why Join Us?

* Competitive salary and performance-based incentives.
* A collaborative and supportive work environment.
* Opportunity for career growth in a rapidly expanding company.
* Access to continuous learning and professional development opportunities.

If you are a driven and results-oriented business development professional with a passion for IT solutions and ERP systems, we'd love to hear from you! Please send your resume to r.leow@washingtonfrank.com or call 3008 3863 for a private and confidential conversation.

Sage Intacct Support Analyst - UK Based (Remote) - Circa £40k

Washington Frank is representing a leading Sage Intacct consultancy that is experiencing rapid growth and is looking to expand its team by adding an Sage Intacct Support Consultant. You will be contributing to ongoing initiatives to improve financial processes, increase automation, and drive strong user adoption across multiple business units and client environments.

This role is ideal for someone who has completed their Sage Academy training and is eager to be involved in an upcoming Sage Intacct support. You'll join an organisation with a strong record of developing its people, offering excellent long-term career progression, a cooperative and supportive learning culture, and the flexibility of remote working.

Your Role & Responsibilities:

* Provide support for Sage Intacct users
* Troubleshoot system issues and respond to finance system queries
* Support end-users with system navigation, reporting, and best practice
* Assist with system enhancements, upgrades, and improvement initiatives
* Maintain documentation for support processes and solutions


Key Experience & Skills:

* Sage Intacct certification (Sage Intacct Academy completed)- essential
* Understanding of finance systems and core accounting principles
* Strong communication skills, able to support non-technical users
* Proactive, analytical, and eager to develop professionally
* Previous Sage Intacct work experience is beneficial but not required



If you are interested in this position please send your CV to t.dillon@washingtonfrank.com to find out further details

You must hold valid right to work in the UK to apply for this position.

Sage Intacct Consultant - UK Based Remote - Circa £65k

Washington Frank is working with a fast-growing Sage Intacct partner looking to expand its consulting team. They are seeking an experienced Sage Intacct Consultant to help clients streamline finance operations, implement system improvements, and drive automation, delivering real impact across a variety of industries and organisational environments.

This role is ideal for someone keen to be involved in an upcoming Sage Intacct implementation, while joining an organisation with a strong track record of developing its people. The client offers excellent long-term career progression, a collaborative and supportive learning culture, and the flexibility of remote working.

Your Role & Responsibilities:

* Lead full-cycle Sage Intacct implementations from discovery to go-live.
* Analyse client processes to design and recommend Sage Intacct solutions.
* Collaborate with project teams and stakeholders to meet milestones.
* Troubleshoot system issues and recommend improvements.
* Support continuous improvement of consultancy processes and client solutions.

Key Experience & Skills:

* Solid hands-on experience with Sage Intacct.
* Knowledge of core finance processes: GL, AP, AR, Cash Management, Purchasing, and multi-entity reporting.
* Experience customising Sage Intacct modules, dashboards, reports, and workflows.
* Strong communication and relationship skills for training, collaboration, and advisory roles.

If you are interested in applying to be a Sage Intacct Consultant, please send your CV to t.dillon@washingtonfrank.com

Sage 200 Consultant - Remote - c60k

A well-established professional services organisation is continuing its growth and is seeking to expand its systems delivery team with the addition of an experienced Sage 200 Consultant. The successful candidate will play a key role in supporting system implementations, enhancing financial processes, increasing automation, and promoting effective system usage across a range of teams and client environments.

The role requires strong Sage 200 experience with a particular focus on manufacturing processes and barcode/stock management functionality.This role is ideal for a Sage 200 professional seeking career growth, exposure to diverse projects, and the opportunity to work in a supportive, collaborative, and flexible environment.

Key Experience:

* Lead full-cycle Sage 200 implementations from discovery to post-go-live support.
* Analyse finance and operational processes to design effective Sage 200 solutions.
* Configure Sage 200 modules, including financial, manufacturing, and commercial functionality.
* Provide user training and ongoing support to drive adoption.
* Collaborate with project teams and stakeholders to ensure successful delivery.
* Troubleshoot system issues and recommend improvements.

Key Skills:

* Proven hands-on experience with Sage 200, including financial and manufacturing modules.
* Knowledge of core finance processes: GL, AP, AR, Cash Management, Purchasing, and multi-company reporting.
* Experience with barcode/stock management and optimising manufacturing workflows.
* Ability to configure modules, reports, dashboards, and automate processes.
* Strong communication and stakeholder management skills for training and advisory support.

If you are interested in applying to be a Sage 200 Consultant, please send your CV to t.dillon@washingtonfrank.com

The Senior Business Systems Administrator is responsible for advanced administration, optimization, and strategic oversight of core business systems, including Epicor ERP and supporting platforms such as SQL Server. This position acts as a technical lead and subject matter expert, ensuring system reliability, scalability, and alignment with organizational objectives. The role works closely with cross‑functional teams to deliver solutions, streamline workflows, and mentor junior team members. This position reports to the Director of Business Systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Leads the design, development, and maintenance of complex reports, dashboards, and integrations to provide critical business insights and support decision‑making.
* Provides expert-level support, training, and guidance to end‑users; promotes consistent adoption of best practices throughout the organization.
* Proactively identifies, troubleshoots, and resolves system-related issues, escalating as needed while ensuring minimal downtime.
* Manages system security, user provisioning, and access controls in alignment with organizational policies and industry standards.
* Collaborates with IT leadership to maintain and optimize business system servers-including application, reporting, and SQL servers-to ensure reliability and high performance.
* Partners with stakeholders to assess system needs, recommend improvements, and implement enhancements that increase operational efficiency.
* Serves as project lead for system upgrades, new module implementations, and cross-system integrations.
* Mentors junior administrators and contributes to developing system documentation, standards, and best practices.
* Performs other related duties as assigned.

EDUCATION AND EXPERIENCE

Required Education:

* Bachelor's Degree in Information Systems, Computer Science, or related field (or equivalent experience).

Required Experience:

* 10+ years of progressive experience administering and supporting Epicor ERP systems.
* Demonstrated success in multiple full-cycle Epicor implementations and upgrades.
* 12+ years of experience in finance and manufacturing environments.
* 10+ years of experience providing ERP end-user training and support.
* 15+ years of advanced SQL, SSRS, and C# development for ERP reporting and customizations.
* Strong expertise with BAQs, BPMs, Crystal Reports, and Epicor ECM.

Preferred Experience:

* Experience leading ERP projects in multi-site or global environments.
* Familiarity with cloud ERP deployments and API-based integrations.
* Previous leadership or mentoring experience within IT/ERP teams.

Additional Requirements:

* Strong communication and project management skills.
* Ability to travel or work onsite when needed.

1. Structure

Nous recherchons un Administrateur Applicatif SIRH pour rejoindre une organisation structurée autour de projets RH et SIRH. Le poste est rattaché au pôle SIRH, en interaction avec des directions internes (Juridique, Finance, Contrôle de gestion, Recrutement, Informatique) et des prestataires externes. Le contexte est celui d'un environnement multi-sociétés avec des enjeux forts de fiabilité des processus RH et d'évolution des outils.

2. Rôle & Missions

Votre rôle sera de garantir la performance et la continuité des applications SIRH et de contribuer aux projets d'évolution. Vos principales missions :

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Gestion opérationnelle de la paie et administration du personnel

* Suivi technique des processus paie et administration sur HR Access.
* Gestion d'activités spécifiques (acomptes, soldes de tout compte, participation).

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Pilotage et projets SIRH

* Rédaction et validation des cahiers des charges fonctionnels.
* Validation des solutions et accompagnement à la mise en production.

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Administration des applicatifs et interfaces

* Gestion des outils transverses (BDES) et interfaces (Talentsoft, Peoplesoft, Expert HSE).

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Maintien en condition opérationnelle du BI RH (Power BI)

* Pilotage des ressources et priorités.
* Recueil des besoins et anomalies, rédaction des conceptions générales et détaillées.

3. Profil recherché

* Expérience confirmée en administration applicative SIRH, idéalement sur HR Access.
* Connaissance des processus paie et administration du personnel.
* Maîtrise des outils BI (Power BI) et des interfaces SIRH.
* Capacité à rédiger des cahiers des charges et à piloter des projets.
* Qualités attendues : rigueur, sens du service, capacité à travailler en transversal avec des interlocuteurs variés.

Are you ready to shape the way a multinational organization thinks about its enterprise applications? We're looking for a visionary Global Enterprise Architect to lead the transformation of ERP systems that touch Finance, Supply Chain, HCM, and beyond, integrating with critical business platforms to unlock efficiency, innovation, and measurable business value.

This is not a typical IT role. You will be the architect of possibility and defining how technology serves the business, guiding teams through complex global projects, and embedding cloud, AI, and next-generation practices into the enterprise technology ecosystem. Your decisions will influence the company's ability to operate effectively, scale sustainably, and maintain a competitive edge in a fast-moving digital world.

What You'll Do

* Shape the Enterprise: Lead ERP and business-critical applications strategy, defining the roadmap for innovation and modernization.
* Drive Transformation: Identify opportunities, challenge the status quo, and oversee the delivery of complex, overlapping global initiatives.
* Lead Teams & Inspire: Mentor and guide high-performing IT teams, vendors, and partners to embrace excellence, agility, and forward-thinking practices.
* Engage the Business: Work closely with users and stakeholders across regions to understand challenges, co-create solutions, and ensure technology delivers tangible value.
* Safeguard & Optimize: Ensure applications are reliable, secure, compliant, and continuously evolving to meet business goals.

Who You Are

* A strategic thinker with 10+ years of IT experience, and 5+ years in enterprise architecture or application leadership.
* A hands-on technologist familiar with ERP, HCM, CRM, Cloud/SaaS platforms (SAP, Oracle, Workday, Dynamics, etc.), and modern architectures.
* A global collaborator with experience leading multi-country implementations and navigating complex organizational structures.
* A trusted advisor who can influence executives, align IT with business strategy, and mentor teams to thrive in change.

Why This Role Stands Out

* High Impact: Your work shapes the backbone of enterprise operations and digital transformation.
* Global Exposure: Collaborate across multiple regions, cultures, and business functions.
* Innovation-Driven: Influence technology adoption, modernization initiatives, and the use of AI and cloud solutions.
* Autonomy & Leadership: Take ownership of enterprise application strategy and execution in a trusted senior IT role.

If you're ready to redefine enterprise application strategy and thrive at the intersection of technology, business, and innovation, we'd love to hear from you.

📩 Reach out confidentially to Racheal Leow at r.leow@washingtonfrank.com.