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For Permanent and Contract, Business / Systems Analyst

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    Business Analyst (Business Intelligence)

    Hong Kong

    • HK$20,000 to HK$35,000 HKD
    • Business / Systems Analyst Role
    • Skills: Business Analyst, Data Analyst, Data Analytics, Business Data Analyst, Power BI, SQL, Data modelling, Data reporting, Tableau, Business Data Analysis, Automation, Data Management, MNC, Multinational, Data
    • Seniority: Junior

    Job description

    Job Description

    Our client is a highly renowned retail chain with an impressive track record and stable team. They are now seeking a Business Analyst (Business Intelligence) to join their collaborative team in Hong Kong to further create business opportunities through effective use of data. The role would encompass data management and data analysis in its day-to-day duties.

    Roles & Responsibilities:

    * Perform duties from back end to front end, including but not limited to data management - cleansing & mapping, user requirements collection, reporting standization and etc
    * Create new and maintain existing dashboards for reporting, and well as support report automation
    * Participate in various data analysis tasks and project implementation tasks
    * Identify areas of data improvements and provide suggestions according to the current state of the business
    * Assist in analyzing operational data to gain insights and create presentations and storylines to support management decisions
    * Facilitate communication between IT and different departments among the group
    * Analyze change requirements, facilitate approval and implementation of those changes
    * Deliver artifacts like functional specification, user case, test case, procedure manuals etc

    Requirements:

    * Degree holder of Information Technology, Business Administration, Finance Accounting or related disciplines
    * 1-2 years of experience in a similar role is preferred
    * Hands-on experience in Microsoft SQL, Tableau or Power BI; Profound knowledge in Python or Robotic Automation would be a definite advantage
    * Experience in data analysis, data cleansing and data mapping
    * Details oriented and strong analytical skills, well organized and able to manage multiple responsibilities
    * Good English communication & writing skills

    The company has great reputation and offers a permanent position to the suitable candidate. This will be a great opportunity for you if you are looking for a good career path in the IT industry. If you are interested and qualified, send your CV in word format to Racheal, r.leow@washingtonfrank.com or call me at +852 3008 3863 to discuss further.

    System Analyst / Senior Analyst Programmer (ERP, POS, CRM)

    Hong Kong

    • HK$35,000 to HK$50,000 HKD
    • Business / Systems Analyst Role
    • Skills: System Analyst, ERP, POS, CRM, Applications, C#, .NET, Senior Analyst Programmer, Programmer, Development, Application Development, Data, Python, ETL, Experienced
    • Seniority: Mid-level

    Job description

    Job Description

    My client, who has good reputation in its industry, is looking for a System Analyst / Senior Analyst Programmer to be a part of their expanding IT Team and support its IT Manager in driving various system revamps and projects within the team. This is a fresh position and it's a fantastic chance to work in a stable working environment for career growth.

    Responsibilities:

    * Be actively involve in the development, update and support of day-to-day business IT operation including POS, CRM applications and any other projects as assigned.
    * Coordinate closely with business stakeholders to gather and analyze user requirements, then prepare designs and specifications for applications together with development team.
    * Provide support to users by managing and handling requests from the ticketing system, logging and tracking incidents, user inquiries, and provide solutions to the issues.
    * Involve in vendor management, planning and execution of IT initiatives and project management to enable continuous innovation and improvement of the IT team.
    * Foster and maintain healthy relationships and promote team spirit by working closely with different parties (IT team members, internal stakeholders and external parties).

    Requirements:

    * Degree holder in IT or equivalent.
    * Experienced in ERP, POS, CRM applications would be a great plus.
    * Proficiency in C#, .NET is a must.
    * Minimum 5 years of relevant experience in System Development role will be preferred.
    * Experience or knowledge in data warehouse platform, database management and ETL programming.
    * Great team player and able to work independently to lead juniors.
    * Good command in both written and spoken English and Mandarin.

    Interested candidates please do not hesitate and apply now! Kindly drop your resume in word format to Racheal Leow at r.leow@washingtonfrank.com or call +852 3008 3863 for further information or any enquiries.

    Senior Business Analyst / Business Analyst (SAP FICO)

    Hong Kong

    • HK$40,000 to HK$60,000 HKD
    • Business / Systems Analyst Role
    • Skills: SAP, FI, CO, BPC, SAP BI, S/4 HANA, HANA, Applications, Business Analyst, Functional Consultant, ERP, Finance and Controlling, ECC6.0, Information Technology, ERP, Enterprise Resource Planning, SAP ECC 6.0, SAP Consultant, Finance, Consultant, IT
    • Seniority: Mid-level

    Job description

    Job Description

    Our Client, is a highly reputable company that has been present in the industry for over 50 years. You will be involved in their SAP S/4 HANA revamp project with regional exposure and work side-by-side with international teammates.

    Role & Responsibilities

    * Report directly to a Senior Manager, this role will participate in SAP project implementation and enhancements.
    * Independently manage FICO module to provide support to finance users.
    * Collect business stakeholders' requirements, conducting UATs and trainings, supporting post go-live activities and etc
    * Proactively evaluate the current system, address existing problems and identify future needs.
    * Work closely with different team and consultants from vendors for process improvements.

    Skills & Qualifications

    * Higher diploma / Associate Degree / Bachelor Degree holder in Information Technology or related disciplines.
    * Functional experience in SAP FICO modules.
    * Hands-on implementation experience in S/4 HANA is a definite advantage.
    * Able to work well as a team player and as an individual contributor.
    * Proficiency in both written and spoken English and Mandarin.
    * Excellent analytical, mathematical, and creative problem-solving skills.

    This role offers attractive remuneration package (13 month, WFH policy and flexible working hours) and it is highly negotiable based on the Candidate's experience. If you think this is an interesting opportunity, please feel free to apply or reach out to Racheal Leow at +852 3008 3863 or r.leow@washingtonfrank.com for more information about this role.

    SAP Business Analyst

    Hong Kong

    • HK$25,000 to HK$35,000 HKD
    • Business / Systems Analyst Role
    • Skills: SAP, ERP, Business Analyst, IT, FICO, SDMM, FI, CO, SD, MM, PP, WM, Greenfield, Project Management, People Management, Information Technology, Consultant, Business, Supply Chain, Manufacturing
    • Seniority: Junior

    Job description

    Job Description

    Our client, is a well-known listed global firms in its industry with over 15000 employees worldwide. At this moment, they are expanding their SAP team and have exciting projects coming up, hence they are looking for business analysts to support the project implementation.

    Role & Responsibilities

    * Participate in the implementation of SAP S/4 HANA Project.
    * Collect requirements from users and translate them into detailed requirements documentation.
    * Conduct system testing to ensure the systems are well developed according to the users' requirements.
    * Responsible for developing the new system's requirement specifications or the existing system's changes changes for the company's development team.
    * Actively assess SAP process change or development requests with process owners, analyze the gaps and provide solutions.

    Skills & Qualifications

    * Degree in Information Technology, Computer Science, Supply Chain or related discipline.
    * Experience in SAP system or ERP system is a definite advantage. Candidates with less experience will be considered as Assistant Business Analyst.
    * Experience in manufacturing or supply chain processes is a plus.
    * Good command in both spoken and written Cantonese, Mandarin and English.

    Interested candidates please do not hesitate and apply now! Kindly drop your resume in word format to r.leow@washingtonfrank.com or call +852 3008 3863 for further information or any enquiries.

    Business Analyst / Senior Business Analyst (ERP, HRIS, CRM)

    Hong Kong

    • HK$30,000 to HK$40,000 HKD
    • Business / Systems Analyst Role
    • Skills: SAP, FI, CO, SD, MM, PP, S/4 HANA, ERP, Business Analyst, CRM, E-commerce, IT Analyst, MNC, Functional Consultant, ERP, Enterprise Resource Planning, Microsoft Dynamics, Oracle, Oracle EBS, Information Technology, Computer Science, MNC, Multinational
    • Seniority: Mid-level

    Job description

    Job Description

    Our client is globally renowned industry leading player with over 100+ employees in its growing IT team. They are currently seeking IT calibres with business analysis experience in ERP/HRIS/CRM to join their Enterprise Solutions team and involve in a brand new system revamp.

    Role & Responsibilities

    * Responsible for user requirements collection and analysis, troubleshooting and providing functional specifications
    * Support project revamp and enhancements
    * Coordinate with users, business stakeholder and solution providers for the project implementation and production support activities
    * Preparing user manual documentation and conducting UAT and post go-live support
    * Involve in ad-hoc projects / tasks assigned by supervisor

    Skills & Qualifications

    * Higher Diploma or above in Information Technology, Computer Science, Computer Engineering or related disciplines.
    * Relevant experience in ERP/CRM/E-commerce/HRIS applications would be a strong advantage
    * Great interpersonal and communication skills, willing to learn and explore in the latest market technologies
    * Fluent in both Mandarin and English
    * Candidate with more experience will be considered as Senior Business Analyst
    * Immediate starters would be highly preferred

    This is a fantastic opportunity and great project to work on with 5 working days a week, shortened working hours, guaranteed bonus and discretionary bonus entitled with comprehensive remuneration packages. If you think this role is suitable for you, please apply here or reach me at +852 3008 3863 (Racheal Leow) or you may email me at r.leow@washingtonfrank.com for any enquiries.

    Senior Business Systems Manager (Epicor Prophet 21)

    USA, Tennessee, Nashville

    • £120,000 to £140,000 GBP
    • Systems Manager Role
    • Skills: Epicor Prophet 21, Analyst, Subject Matter Expert
    • Seniority: Senior

    Job description

    Senior Manager of Business Systems
    In this pivotal role, you will lead the orchestration of all ePicor Prophet 21 operations and development activities. Your symphony extends to the integration of new or existing acquisitions, supporting applications and software for all business users, and managing every aspect of the Software Development Life Cycle (SDLC). Strategy & Planning:
    * Conduct a thorough analysis of existing business systems and procedures.
    * Define, develop, and document software business requirements, objectives, and deliverables in collaboration with internal users and departments.
    * Assist in crafting software development project plans, including scoping, scheduling, and implementation. Acquisition & Deployment:
    * Research software application products and services in alignment with business requirements.
    * Collaborate with vendors for efficient implementation of new software products or systems and resolution of adaptation issues.
    * Recommend, schedule, and execute software improvements and upgrades.
    * Develop an integration playbook for newly acquired companies into Prophet 21. Operational Management:
    * Manage internal Prophet 21 development resources, alongside on-shore and off-shore vendors.
    * Foster professional relationships with key stakeholders across all business units.
    * Act as the technical point of contact for the ERP application, providing hands-on support for users.
    * Design and implement technology solutions in Prophet 21 modules to meet business and stakeholder requirements.
    * Architect, design, build, and deliver Prophet 21 solutions, optimizing usability and functionality.
    * Ensure scalable systems integrations with Prophet 21, aligning with the company's growth.
    * Collaborate with Prophet 21 and implementation partner teams on automating data integrations.
    * Stay abreast of new Prophet 21 features and functionality, providing recommendations for improvements.
    * Participate in technical design/code reviews and audits, maintaining design objectives and standards.
    * Manage user roles/access, assign permissions, and maintain user interface entry forms, email, and PDF templates.
    * Work with end users on usability/Help Desk issues. Position Requirements: Formal Education & Certification:
    * University degree in computer science or information systems and 5-7 years of related work experience.
    * Education and/or certifications with significant experience in SDLC and project management are desired. Knowledge & Experience:
    * In-depth, hands-on knowledge and experience with enterprise applications, including 5+ years optimizing Prophet 21.
    * Certified Prophet 21 Administrator preferred.
    * Eight-plus years of overall IT expertise.
    * Minimum four years of managerial responsibilities, including vendor management.
    * Understanding of Prophet 21 ERP workflow functionality and processes.
    * Experience using forms, fields, custom records, and workflows in the ERP system.
    * Experience with co-location hosting of Prophet 21.
    * Proficiency in generating reports and custom reporting within Prophet 21.
    * Understanding of industry-standard business practices in accounting and warehouse management.
    * Business acumen to connect business needs with the right technical solutions.
    * Proficiency with saved searches, formulas, reporting, creating dashboards, forms, and workflows.
    * Ability to manage competing priorities, troubleshoot, and work independently.
    * Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
    * Excellent written and oral communication skills, proficient in Microsoft Office (Word, Excel, and PowerPoint). Personal Attributes:
    * Highly self-motivated and directed.
    * Quick absorption of new ideas and concepts.
    * Good analytical and problem-solving abilities.
    * Effective prioritization and execution of tasks in a high-pressure environment.
    * Ability to conduct research into software development and delivery concepts, as well as technical application issues.
    * Management capability for 5-10 employees.
    * Presentation of ideas in business-friendly and user-friendly language.
    * Strong customer service orientation.
    * Excellent written, oral, interpersonal, and presentational skills.
    * Experience working in a team-oriented, collaborative environment. Work Conditions:
    * Occasional travel between training locations.
    * Prolonged periods of sitting.
    * Maneuvering and work in the warehouse environment.
    * Dexterity for operating a computer and handling various tools and components.
    * Lifting and transporting moderately heavy objects, such as computers and peripherals.

    Senior Business Analyst (Enterprise Solutions)

    Hong Kong

    • HK$30,000 to HK$40,000 HKD
    • Business / Systems Analyst Role
    • Skills: SAP, FI, CO, SD, MM, PP, S/4 HANA, ERP, Business Analyst, CRM, E-commerce, IT Analyst, MNC, Functional Consultant, ERP, Enterprise Resource Planning, Microsoft Dynamics, Oracle, Oracle EBS, Information Technology, Computer Science, MNC, Multinational
    • Seniority: Mid-level

    Job description

    Job Description

    Our client is well-established pioneer within its industry with over 100+ employees in its growing IT team that is further divided into applications and infrastructure team. They are currently seeking IT calibres with business analysis experience in ERP/CRM/E-commerce/HRIS to join their Enterprise Solutions team and involve in a brand new system revamp.

    Role & Responsibilities

    * Responsible for user requirements collection and analysis, troubleshooting and providing functional specifications
    * Support project revamp and enhancements
    * Coordinate with users, business stakeholder and solution providers for the project implementation and production support activities
    * Preparing user manual documentation and conducting UAT and post go-live support
    * Involve in ad-hoc projects / tasks assigned by supervisor

    Skills & Qualifications

    * Higher Diploma or above in Information Technology, Computer Science, Computer Engineering or related disciplines.
    * Relevant experience in ERP/CRM/E-commerce/HRIS applications would be a strong advantage
    * Great interpersonal and communication skills, willing to learn and explore in the latest market technologies
    * Fluent in both Mandarin and English
    * Candidate with more experience will be considered as Senior Business Analyst
    * Immediate starters would be highly preferred

    This is a fantastic opportunity and great project to work on with 5 working days a week, shortened working hours, guaranteed bonus and discretionary bonus entitled with comprehensive remuneration packages. If you think this role is suitable for you, please apply here or reach me at +852 3008 3863 (Racheal Leow) or you may email me at r.leow@washingtonfrank.com for any enquiries.

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