Job Description:
Our client, a prominent multinational manufacturing company, is looking for a Group Transformation IT Business Process Specialist. This key role will be responsible for leading the transformation of business processes across Sales & Marketing functions on a global scale, driving operational efficiency, and ensuring alignment with strategic objectives.
Key Responsibilities:
* Process Standardization: Establish and implement standardized processes across multiple regions for sales & marketing, in line with the company's operating model.
* Change Management: Define and manage change initiatives, including conducting impact assessments and developing training programs for smooth adoption of new systems and processes.
* Cross-Functional Collaboration: Partner with global teams, including sales and marketing teams, and third-party vendors, to define business requirements and ensure the smooth integration of new systems.
* Optimization & Innovation: Analyze and assess current processes to identify inefficiencies and implement optimizations that improve quality, reduce costs, and boost operational efficiency.
* Compliance & Reporting: Maintain adherence to global regulatory requirements and establish accurate financial and HR reporting frameworks for consistency across regions.
* KPI Development: Establish and monitor key performance indicators (KPIs) to evaluate the success of transformation efforts, ensuring continuous improvement.
* Leadership & Strategic Thinking: Challenge existing processes and propose innovative solutions to enhance sales and marketing operations, improving competitive advantage and operational excellence.
* Training & Knowledge Transfer: Ensure effective knowledge transfer by delivering thorough training, empowering end-users to successfully adopt and follow new processes and systems.
Qualifications & Experience:
* Educational Background: Bachelor's degree in Information Technology, Sales, Logistics, Marketing, or a related field.
* Experience: Proven experience in handling end-to-end project implementation and global business process transformation, particularly in Sales, Marketing or equivalent.
* Technical Skills: Strong knowledge of ERP/Sales-related systems (CRM, POS) and data reporting tools.
* Process Improvement Expertise: Demonstrated success in business process reengineering, system integration, and managing large-scale transformation initiatives.
* Stakeholder Engagement: Excellent interpersonal and communication skills, with a proven ability to engage and collaborate with stakeholders at all levels.
Preferred Qualifications:
* Certifications: Project Management certifications (PMP, Agile).
* Industry Expertise: Background in B2B, retail or related industries.
* Tools: Familiarity with project management tools such as Monday.com, Jira.
Why Join Us?
This is an exciting opportunity to make a significant impact by transforming the global operations of a major multinational. You will have the chance to work with a dynamic, cross-functional team, influence critical business processes, and contribute to the global ERP system implementation. If you're eager to drive meaningful change and help shape the future of business operations, we encourage you to apply.
Interested?
Please send your application to r.leow@washingtonfrank.com, or contact Racheal at 3008 3863 for a confidential conversation.
