Epicor ERP Manager - System Administrator

KEY RESPONSIBILITIES:

* Administer and support the Epicor ERP system, including:
* System configuration and user setup
* Dashboard and report customization
* Troubleshooting and resolving application issues
* Supporting upgrades and integrations
* Provide first-level support for PSI and assist with manufacturing shop floor systems
* Deliver desktop, hardware, and basic network support to local users
* Collaborate with Corporate IT for escalations, guidance, and project alignment
* Maintain system documentation and user training materials
* Provide after-hours support as needed for critical issues or maintenance



REQUIRED QUALIFICATIONS:

* Bachelor's degree in Computer Science, Information Technology, or a related field.
* 5+ years of experience in ERP administration and support, with a focus on Epicor.
* Proven experience administering Epicor Kinetic ERP in a cloud or on-premise environment
* Strong understanding of Epicor modules such as Manufacturing, Inventory, Order Management, and Financials.