Position: System Administrator - ERP & IT Support
We are looking for a highly capable and self-driven System Administrator to manage and support a cloud-hosted Epicor ERP environment. This role will serve as the primary on-site IT resource, supporting approximately 60 users and collaborating closely with a remote Corporate IT team.
Key Responsibilities
* Administer and maintain theEpicorERP system, including:
* User setup and system configuration
* Customization of dashboards and reports
* Troubleshooting application issues
* Supporting system upgrades and integrations
* Provide first-level support for PSI and shop floor manufacturing systems
* Deliver desktop, hardware, and basic network support to local users
* Coordinate with Corporate IT for escalations, project alignment, and strategic initiatives
* Maintain system documentation and develop user training materials
* Offer after-hours support for critical issues or scheduled maintenance
Required Qualifications
* Bachelor's degree in Computer Science, Information Technology, or a related field
* 5-10 years of experience in ERP administration, with a strong focus on Epicor
* Hands-on experience with Epicor Kinetic ERP in cloud or on-premise environments
* In-depth knowledge of Epicor modules such as Manufacturing, Inventory, Order Management, and Financials
* Proficiency in:
* Epicor configuration, customization, and troubleshooting
* Supporting manufacturing operations and shop floor systems
* Working knowledge of:
* Networking and security fundamentals
* Desktop and hardware support
* Strong communication and interpersonal skills
* Ability to work independently and manage multiple priorities effectively
Preferred Qualifications
* Experience with system integration and development
* Familiarity with business process modeling and workflow automation
LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change
