By Mandy Richardson
We know you’re busy. That’s why we have come up with this month’s top news regarding ServiceNow and Infor for you to peruse at your leisure. ServiceNow gets a new CEO who will focus on the consumer experience, Developers have a chance to join in at CreaterCon during Knowledge17, and VP of ServiceNow talks intelligent automation. On the Infor side, Marketo and Infor join forces to take on Oracle and Salesforce, and Nordstrom picks Infor for its POS system in the cloud. Have a look at this month in review from Washington Frank USA.
Washington Frank USA is proud to be a sponsor of ServiceNow Knowledge17! Be sure to visit us in May at booth E52 to chat about all of your ServiceNow staffing needs. You can also follow us on Facebook, Twitter, and LinkedIn for live tweets and photos from the event. See you May 7-11 in Orlando Florida for Knowledge17!
ServiceNow has a new president, John Donahoe. Diginomica got the opportunity to speak with the incoming Mr. Donahoe as well as the outgoing president, Frank Slootman about the change in leadership, direction, and what it holds for the future of ServiceNow. Donahoe seems to focus on the consumer experience, “Software is going to be consumed at the very top level of the stack, meaning that people are only interested in: what does this look like? What does this feel like? What is the experience? The entire stack below that, they’re going to be increasingly disinterested.”
CreatorCon during Knowledge17 is filled with possibilities. Take part in hands-on workshops, IoT Hackzone, Hands-on HackLabs, and developer talks at the Developer Hub. Additionally, you can get your ServiceNow developer certification right on-site. While in attendance, be sure to visit booth E52 to speak with Washington Frank USA representatives about your staffing needs.
Intelligent automation frees up time for employees to do more valuable work. Jimmy Fitzgerald, the VP of ServiceNow says that automating processes – like onboarding a new employee – can greatly increase the productivity of workers. Mr. Fitzgerald says that 40% of a work week is spent on manual administrative tasks, and intelligent automation can greatly save time.
In an effort to compete with software giants such as Oracle and Salesforce, Infor and Marketo have joined forces to begin to jointly sell their core products to businesses seeking marketing and sales software. The companies will focus on integrating Infor’s CRM with Marketo’s marketing automation.
“It’s crucial that we have the right technology in place today and in the future to improve our customer experience,” explains CIO of Nordstrom, Dan Little. Nordstrom has chosen Infor Rhythm for Commerce for its POS system in the cloud.
Thank you for reading through our first installment of This Month in Review! We hope you will join us again next month for news in March. In the meantime, get your fix of updates by following us on Facebook, LinkedIn, and Twitter.
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