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Overview
We are seeking a highly experienced Global IT Transformation Director to lead and deliver enterprise-wide transformation programs. This individual will be accountable for driving end-to-end ERP strategy and execution across multiple regions, ensuring alignment with business goals, and enabling operational excellence.

Key Responsibilities

* Own the global ERP transformation roadmap, leading cross-regional programs from design to deployment.
* Drive full lifecycle project delivery, including planning, budget management, risk mitigation, and governance ensuring successful outcomes across business units.
* Lead program teams consisting of project managers, functional consultants, technical leads, and business stakeholders.
* Establish strong relationships with senior leadership, aligning technology and business objectives.
* Manage vendor partnerships and external consultants to ensure program success and value delivery.
* Oversee change management, stakeholder communications, and training initiatives to secure adoption and minimize disruption.
* Implement KPIs and program reporting to track progress and ensure accountability across all phases.
* Ensure compliance with internal controls, security requirements, and global standards.

Qualifications & Experience

* Bachelor's degree in IT, Business, or related field; advanced degree preferred.
* Proven track record (10-15 years) in delivering large-scale ERP transformation programs in multinational environments.
* Prior experience in at least one first-tier ERP system (e.g., SAP, Oracle, Microsoft Dynamics, Workday, or similar) is essential.
* Strong program and portfolio management expertise, with certifications such as PMP, PRINCE2, or equivalent being advantageous.
* Exceptional stakeholder management and communication skills, with proven success engaging senior executives.
* Demonstrated leadership in cross-border teams and multi-country program delivery.
* Strong problem-solving skills with the ability to balance strategy and hands-on execution.

What We're Looking For

* A global leader who thrives in complex, fast-paced environments.
* Strong change management mindset, able to inspire teams through large-scale business and technology transformation.
* Strategic thinker with a pragmatic approach to delivery.

If you have the required skills and are ready to make a significant impact, we encourage you to apply for this opportunity. Please send your updated CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

Role Overview:
A leading multinational company in the manufacturing sector is looking for a Business Process Enhancement Manager (SAP) to drive cross-functional digital transformation and operational efficiency. This role serves as the key interface between business and technology teams, with a core focus on SAP-related process optimization.

Key Responsibilities:

* Analyze and document business requirements; identify and evaluate opportunities for automation and process optimization within SAP and other platforms such as SharePoint.
* Collaborate with business stakeholders to uncover inefficiencies and develop actionable, technology-enabled solutions.
* Lead end-to-end project delivery including scoping, stakeholder coordination, planning, execution, and post-deployment support.
* Drive the design and implementation of customized solutions to improve collaboration, reporting, and workflow.
* Work closely with IT teams to ensure feasibility and system alignment of proposed enhancements.
* Oversee system testing, user training, and change management to ensure smooth rollouts.
* Act as a key liaison between business units and IT, ensuring ongoing alignment and effective communication.
* Provide regular status updates, risk assessments, and delivery timelines to all stakeholders.

Key Requirements:

* Degree in Information Technology, Computer Science, Engineering, or a related field.
* At least 5-8 years of experience in business analysis, process re-engineering, or workflow enhancements.
* Solid hands-on experience with SAP is required; exposure to S/4HANA is a strong plus.
* Strong technical knowledge in programming is highly desirable, preferably in .NET language.
* Prior exposure to the manufacturing sector is preferred.
* Excellent analytical thinking, problem-solving skills, and a proactive approach to identifying and addressing challenges.
* Strong verbal and written communication skills, with the ability to work effectively with stakeholders at all levels.
* Self-motivated, detail-oriented, and able to manage multiple tasks independently.

The client offers a permanent role, 13 months bonus, discretionary performance bonus and company shares for the successful incumbent. If you're interested in this opportunity, please send your CV in Word format to Racheal at r.leow@washingtonfrank.com. For a private and confidential conversation, feel free to call +852 3008 3863.

Role Overview:

A global organization is seeking a dynamic IT Manager (Enterprise Application Projects) to lead a portfolio of enterprise system upgrades and application enhancement initiatives. This role combines operational oversight with strategic project delivery, supporting the continuous evolution of business-critical platforms. The ideal candidate brings a balance of technical leadership, business acumen, and experience working across regions and vendor landscapes.

Key Responsibilities:

Technology & Operations Leadership

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Oversee day-to-day operations of enterprise applications, ensuring reliability, compliance, and alignment with SLAs.
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Manage team and be responsible for systems support, enhancements, and troubleshooting.
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Establish IT procedures, service protocols, and user support frameworks to drive operational excellence.
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Act as the escalation point for application performance issues and coordinate timely resolution.

Program & Project Management

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Deliver high-impact IT initiatives, including platform upgrades, system integrations, and process automation.
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Manage cross-functional project timelines, budgets, and stakeholder communications across internal and third-party teams.
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Drive project governance, risk management, and implementation strategies using structured methodologies.
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Coordinate with product owners and external providers to ensure fit-for-purpose application delivery.

Application Strategy & Innovation

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Assess legacy systems and recommend modernization strategies aligned with business goals.
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Partner with business leaders to identify IT opportunities that enable productivity, agility, and scalability.
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Remain current on emerging technologies and translate insights into actionable roadmaps.

Global Collaboration & Resource Management

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Collaborate with global IT counterparts to ensure unified support and solution consistency.
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Manage remote and on-site resources including technical teams, vendors, and consultants.
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Support organizational readiness by aligning processes and capabilities with evolving business needs.
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Promote knowledge sharing, documentation, and continuous improvement practices.

Candidate Profile:

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8 years of progressive IT experience
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Solid background supporting or implementing enterprise business applications (Bamboo Rose), with upgrade and transformation exposure.
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Experience in consumer goods, sourcing, or supply chain environments preferred.
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Strong track record managing complex IT projects across geographically dispersed teams.
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Practical understanding of software development lifecycle (SDLC), testing practices, and support models.
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Proficiency with both Agile and traditional delivery frameworks.
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Demonstrated ability to lead and mentor teams, both onshore and offshore.
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Excellent interpersonal, written, and verbal communication skills.
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Detail-oriented, organized, and comfortable handling multiple workstreams simultaneously.
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Familiarity with ERP systems and modern collaboration or workflow tools is advantageous.

If you are interested, please share your CV in word version to r.leow@washingtonfrank.com (Racheal Leow) or call +852 3008 3863 for a P&C conversation.