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For Permanent

SAP Support Specialist (MNC, S/4 HANA)

Hong Kong

  • HK$22,000 to HK$27,000 HKD
  • Support Role
  • Skills: SAP, FI, CO, SD, MM, PP, S/4 HANA, Business Analyst, Functional Consultant, ERP, Support, SAP Support, ERP Support, Enterprise Resource Planning, Global, MNC, Multinational, Germany based, Permanent, SAP R/3, SAP Support Analyst, Support Analyst, IT
  • Seniority: Junior

Job description

Job Description

Our Client, is a European-based multinational company with over 80 years of history and well established in multiple business locations worldwide. In order to cater to the needs of the business, they are currently seeking an SAP Support Specialist role to support the group's continuous development.

Role & Responsibilities

* To be the key focal point of Hong Kong and coordinate closely within the team and deal with other team members or stakeholders to work on system maintenance and enhancements.
* To conduct issue analysis, debugging and troubleshooting regarding SAP systems with the goal of contributing to the group's business objectives.
* To provide guidance and support to business users with off-shore IT team and vendors.
* To proactively prepare relevant documentation for various development projects to ensure effective knowledge transfer within the group.
* To be involved in customer relationship management or stakeholders management in day-to-day operations.
* Any ad hoc tasks whenever necessary.

Skills & Qualifications

* Degree holder or above in Computer Science, Information Systems, Computer Engineering, Business Administration or related disciplines
* 0-2 years of experience of any ERP systems (SAP, Oracle, Microsoft Dynamics etc)
* Experience or knowledge in SAP modules (FI,CO,SD,MM) would be a definite advantage
* A good team player that can work well in a team or individually with strong analytical & problem solving skills.
* Presentable, self-started with great communication skills.
* Good command in both written and spoken English and Chinese.

This is an in-house permanent role in a reputable MNC enterprise which will provide valuable experience to your career. Attractive salary and fringe benefits (Hybrid Working Policy and 20 days Annual Leave) will be offered to the successful candidates! If you are interested and qualified, please kindly send your resume to r.leow@washingtonfrank.com or reach me (Racheal Leow) at +852 3008 3863.

Analyste EDI/ERP (H/F)

France, Franche-Comté, Delle

  • €35,000 to €45,000 EUR
  • Support Role
  • Seniority: Junior

Job description

Description du poste

Il gère les échanges de données informatiques entre la société, ses clients et ses fournisseurs en coordination avec le responsable du pôle EDI :

* Il assure l'exploitation quotidienne des stations EDI :

* Il vérifie le bon fonctionnement des outils
* Il traite les anomalies techniques
* Il traite les anomalies fonctionnelles en collaboration avec le pôle de compétence

* Il assure les montées de versions ou le remplacement des outils EDI
* Il analyse les demandes des clients dans le domaine EDI
* Il développe des composants informatiques (mapping EDI)
* Il définit et réalise les tests unitaires des composants
* Il participe à la mise en production des évolutions et montée de version avec l'équipe IT
* Il se coordonne et collabore très étroitement avec les personnes du pôle EDI et de la DSI afin d'assurer la cohérence des systèmes EDI et la continuité de service.

Profil recherché

* Connaissances des Systèmes ERP :M3 ou autres
* Connaissances des normes EDI de l'Automobile
* Gestion Projet et Maîtrise des outils bureautique Office
* Programmation Java et bases de données SQL
* Anglais professionnel

Pourquoi rejoindre mon client

* Accompagnez la direction SI d'un grand groupe industriel français avec des sujets d'envergure international
* Ambiance familiale, la cohésion d'équipe est au coeur de l'organisation SI
* Possibilité de 2 jours de télétravail par semaine, post période d'essai

SAGE 200 Support Consultant

England, London

  • £30,000 to £45,000 GBP
  • Support Role
  • Seniority: Mid-level

Job description

This home-based position has plenty of potential for someone to move into software implementation, project management, development or account management and you will work with Sage 200 on-premise and in the cloud as well as NetSuite ERP.

They would like someone with a couple of years experience working in Application Support and at least 12 months' experience with the Sage 200 product. The job can be fully remote from home; the salary on offer is up to £45k plus benefits. They will set you up with all you need for a home office.

They are a full-service solutions company that offers support, consultancy, project management and training, and who are experts in Sage 200, NetSuite and Sage CRM; the business has been around for over 20 years and is financially strong and still independent. They concentrate on the business side of technology and getting to know their clients' processes, so they can give them the support that they need.

They are looking for a motivated, hardworking, and organised Support Consultant with Sage 200 support skills. Your communication & customer service skills are first class, and you have worked in first-line support, application support or internal help-desk role, finding solutions for Sage 200 users or clients.

You will look after their Sage 200 customer base and you will have the opportunity to learn about Sage CRM and Net-Suite products. You should be good at getting hands-on with problems, digging deep, and resolving client queries by telephone, email, and remote connection, and you stay calm under pressure when the team is busy, or you have an unhappy client.

Areas that they cover are Sage 200 financials, commercials, manufacturing, inventory management, BI and supply chain, and they have also developed a couple of their own specialist add-ons for Sage.

They are a solid, successful business with happy, motivated staff. They are looking for someone who can provide a first-class service to their customers, and who wants to progress quickly.

There will be plenty for you to learn and adding these new skills to your CV will only give your future a boost.



The ideal candidate

* Applicants should ideally have several years of Sage 200 support experience.
* You should be proficient in SQL and have proven IT Support / Administration experience
* Experience with Sage ISVs such as Draycir or Sicon would be advantageous.
* You should have excellent communication skills to deal with customers at all levels, as well as with your peers across various departments.
* The candidate will also be a good problem-solver, self-motivated and organised.
* Actively promote Pinnacle services and software solutions, including providing training sessions as required

Salary will be negotiable depending on track record and experience. A position is a permanent contract.

SAGE 200 Support Consultant

England, Tyne and Wear, Gateshead

  • Up to £35,000 GBP
  • Support Role
  • Seniority: Junior

Job description

We are looking for a highly motivated individual who has an interest in providing first-line technical support!

We are recruiting a Sage Support Technician for our fast-growing software company based in Gateshead.



The hours are 9am-5pm Monday-Friday, with 22 holidays per year + Christmas shutdown + bank holidays. This role has the possibility of progression into becoming a Sage Consultant for the right candidate.



You will work as part of a close-knit team, supporting our customers using varied Sage accounts software.



This will include:

* Handling incoming customer support queries via telephone and email
* Supporting our Sage consultants with the implementation and configuration of new customer sites
* Collaborating with both internal and external teams to identify and resolve issues
* Assisting our Sage consultants with managing projects to ensure that they are delivered on time
* Keeping customers regularly informed of progress
* Continuously improving product knowledge
* Training for the Sage product range and developer add ons will be provided.



The candidate should have

* An interest in ICT and Technical Support
* Enthusiasm for supporting our customers effectively
* Ability to pick up new technology quickly and easily
* Excellent troubleshooting and communication skills
* Ability to manage own workload
* Competent knowledge of Microsoft software products and Windows environments



We are looking for someone who is:



* Reliable and punctual
* Flexible
* Has a desire to develop
* Honest and trustworthy
* Has good Communication skills



Position is based in Gateshead however will include a certain amount of client travel as the candidate progresses to do training/implementation for clients around the UK. Ability to drive/learn to drive would be an advantage.

SAP SD

Italy, Milan

  • Up to £50,000 GBP
  • Support Role
  • Skills: SAP
  • Seniority: Mid-level

Job description

Join Our Team as an SAP SD Consultant

About Us:
Washington Frank, a leading IT recruitment company, is thrilled to represent our esteemed client, a distinguished Partner in the Information Technology and Services sector. Our client, headquartered in Lombardy, Italy, is at the forefront of technological innovation, offering cutting-edge solutions to global businesses. As their trusted recruitment partner, we are seeking dynamic individuals to join their team and contribute to their continued success.

Job Title: SAP SD Consultant
Salary: €50,000

Work Model: Hybrid
Work Location: Milano, Italy

The Role:
As an SAP SD Consultant, you will play a pivotal role in optimizing our client's business processes by leveraging your expertise in SAP Sales and Distribution modules. You will collaborate closely with cross-functional teams to design, implement, and support SAP solutions that align with our client's strategic objectives. This is an exceptional opportunity for individuals who thrive in a dynamic environment and are passionate about driving digital transformation.

Key Responsibilities:

* Configure and customize SAP SD modules to meet business requirements.
* Collaborate with stakeholders to gather and analyze business needs.
* Provide technical expertise and guidance on SAP SD best practices.
* Conduct workshops and training sessions to enhance user proficiency.
* Support ongoing system maintenance, upgrades, and enhancements.
* Troubleshoot and resolve issues related to SAP SD functionality.
* Stay abreast of industry trends and advancements in SAP technology.

Required Skills:

* Proficiency in SAP Sales and Distribution (SD) modules.
* Strong understanding of business processes within the Sales and Distribution domain.
* Experience with SAP SD configuration and customization.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a hybrid work environment, balancing remote and on-site responsibilities.

Why Join Us:

Competitive salary and benefits package.
Opportunity to work with cutting-edge SAP technology.
Collaborative and inclusive work culture.
Professional development and growth opportunities.

To Apply:
If you are passionate about SAP and eager to take your career to the next level, we want to hear from you! Please email your CV to m.salerno@frankgroup.com and let's embark on this exciting journey together.

Note: We are committed to diversity and inclusion and welcome applications from all qualified candidates.

Join us in shaping the future of technology!

Administrateur ERP Sage X3

France, Pays de la Loire, Nantes

  • €50,000 to €60,000 EUR
  • Support Role
  • Skills: sage/ sage X3/ erp/ ingenieur/ software/ IT/ Microsoft/ sql/ données/ infra/ reseaux/ Oracle/ C++/ Linux/ Unix
  • Seniority: Mid-level

Job description

ADMINISTRATEUR ERP SAGE X3

Groupe industriel & leader sur son marché qui a su se positionner comme un acteur majeur grâce à son expertise et à la qualité de ses produits.

ACTIVITÉS PRINCIPALES

* Définir l'architecture fonctionnelle des ERP et sa parfaite intégration dans le SI de l'entreprise, et notamment pour les fonctions :

* Negoce
* Production
* Logistique

* Animer les instances (projets, comités) en lien avec les membres de la DSI (Responsables Solutions, Support) et métiers
* Définir les procédures de support (incidents et demandes) et traiter les problèmes (ITIL)
* Evaluer, proposer et mettre en oeuvre

* Evaluer les besoins et les usages en matière d'ERP au sein des différents métiers de l'entreprise
* Evaluerl'architecturedesERPexistants
* Surveiller l'efficience des ERP et proposer des mesures correctives ou évolutives
* Analyser et rapporter l'impact de la gestion des ERP dans l'entreprise
* Préconiser des solutions de consolidation
* Mettre en oeuvre et accompagner les changements et évolutions des ERP

ACTIVITES EVENTUELLES

* Formation des utilisateurs

RESPONSABILITES

* Faire le choix des solutions techniques les plus adaptées afin de porter efficacement la digitalisation des process.
* Piloter la mise en place et l'évolution permanente des évolution ERP en tenant compte des usages et dans une recherche d'optimisation des coûts et de la qualité.
* Effectuer une veille technologique afin de maîtriser les dernières technologies relatives aux ERP.
* S'assurer que les solutions mises en place respectent la réglementation relative aux ERP (RGPD, …)
* Être le garant de l'homogénéité des ERP pour les différents services de l'entreprise.
* Transformer les ERP (technique) en services et usages (pertinents pour chaque collaborateur)

COMPETENCES TECHNIQUES

* Connaissance et maitrise de l'ERP Sage X3
* EDI
* BI

APTITUDES PROFESSIONNELLES

* Anglais serait un plus
* Travail en équipe
* Gestiondeprojets
* Capacité à vulgariser et transposer les attentes métiers en solutions IT

new

Expert Infor M3 (H/F/X)

France, Aquitaine, Bordeaux

  • €50,000 to €55,000 EUR
  • Support Role
  • Seniority: Mid-level

Job description

Descriptif du poste

Traduction technique des besoins fonctionnels

* Participer à l'analyse fonctionnelle détaillée des besoins utilisateurs.
* Étudier les opportunités et la faisabilité technologique de l'application.
* Élaborer et rédiger le cahier des charges techniques, à partir des spécifications fonctionnelles.

Conception et développement

* Analyser et développer les composants en utilisant dans les différents logiciels utilisés
* Assurer le développement et la réalisation des applications (prototypes et modules).
* Adapter et paramétrer les progiciels retenus pour l'architecture logicielle.
* Participer à la structuration des bases de données
* Harmoniser et industrialiser l'ensemble des composants et applications.
* Documenter les applications pour les développements ultérieurs et la mise en production.

Tests et recette

* Définir les protocoles et les scenarii de tests (tests unitaires et tests de charge).
* Tester, identifier et traiter les dysfonctionnements éventuels du logiciel développé.
* Analyser les résultats et réaliser les correctifs nécessaires.

Mise en production et intégration



Profil recherché

* Minimum 3 ans en gestion de projets Infor M3
* Connaissance SQL
* Anglais professionnel



Pourquoi rejoindre mon client

* Travaillez sur la dernière version Cloudsuite !
* Ambiance familiale
* Une roadmap projets dynamique !
* Votre rôle vous permettra de développer vos compétences transverses sur Infor M3.