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As a Product Expert you will need to have/be:

Demonstrated experience or strong understanding of ERP and WMS systems, preferably in implementation or support roles.
Exceptional communication and interpersonal skills, capable of explaining complex systems in simple terms and interacting effectively with all levels of the organisation.
Strong problem-solving abilities with a proactive and customer-focused approach to addressing user issues and concerns.
Excellent organisational and project management abilities to handle multiple priorities in a dynamic environment.
Ability to work collaboratively in a team environment, as well as independently with minimal supervision.
Willingness to learn and adapt to new technologies and systems, with a passion for becoming a product expert.
Strong analytically and problem-solving skills, capable of managing complex system issues.
Flexibility and adaptability to learn new technologies and software as required.
A proactive approach to customer service to ensure user satisfaction and system efficiency.
A demonstrated ability to identify opportunities for process and system improvements and take initiative in leading projects that enhance system functionality and user experience.
Proficiency in creating and maintaining accurate, clear, and concise technical documentation. Ability to document work flows, system changes, and user procedures to ensure clarity and ease of access for all team members.
Ability to analyse system data to inform decisions and identify trends that could impact system performance and business processes.
Experience with change management procedures and the ability to guide users through system changes to minimise resistance and maximise adoption.
Willingness to travel to various company sites as needed to support system implementation, training, and post-deployment activities. This may include occasional out-of-town stays to ensure comprehensive on-site user support and system optimisation.
In addition to specialising in their ERP and WMS systems, you will also be responsible for mastering and providing support for other critical business applications currently in use, ensuring seamless integration and optimised performance across all platforms.

Play a pivotal role in the roll-out of the ERP (by Epicor Prophet 21) and WMS (by EPG) systems. Work in unison with the project team to customise the platforms, ensuring that they align with our specific business processes and objectives.
Design and deliver comprehensive training programs for end users, empowering them with the necessary skills to maximise the potential of the ERP and WMS systems. Provide ongoing support and refresher training as needed to ensure sustained competency and efficiency.
Become the go-to advisor within the organisation for all matters related to the ERP and WMS systems. Provide insights and expert guidance, aiding in decision-making and strategic planning related to system usage and optimisation.
Foster a collaborative environment by soliciting and synthesising feedback from all system users. Initiate and guide discussions to identify potential enhancements and lead cross-functional efforts to implement system improvements.
Maintain a keen understanding of the evolving landscape of ERP and WMS technologies. Regularly update your knowledge through industry research, webinars, and participation in relevant forums and conferences.
Produce and continuously update a suite of user-friendly materials, including user guides, SOPs, and quick-reference sheets, to facilitate the adoption and proficient use of the ERP and WMS systems.
Provide first-class troubleshooting support, quickly addressing and resolving issues to maintain uninterrupted business operations. Develop a knowledge base to aid in rapid issue diagnosis and resolution.
Diligently document system configurations, changes, and processes. Keep training materials current with system updates and ensure that best practice documentation is readily available and easily accessible to all users.
Act as the primary liaison between the internal teams and external vendors or consultants. Ensure that the ERP and WMS systems integrate seamlessly with other in-house systems and third-party applications, aligning with the IT infrastructure and supporting data exchange and process efficiency.

Job Title: Epicor Manufacturing Implementation Consultant

Location: Leicester
Employment Type: Full-time
Salary: Competitive salary + benefits

About Us:
We are a leading recruitment agency dedicated to connecting top talent with innovative companies. Our client, a rapidly growing organisation specialising in manufacturing solutions, is seeking an experienced Epicor Manufacturing Implementation Consultant to join their dynamic team.

Key Responsibilities:

Lead the implementation of Epicor Manufacturing solutions for clients, ensuring successful project delivery from start to finish.
Collaborate with clients to understand their business processes and tailor Epicor solutions to meet their specific needs.
Provide training and support to clients post-implementation to ensure effective use of the system.
Analyse and troubleshoot issues that arise during implementation and propose effective solutions.
Stay up-to-date with industry trends and Epicor product updates to provide clients with the best possible service.
Qualifications:

Proven experience as an Epicor Manufacturing Consultant with a strong background in system implementation.
In-depth knowledge of manufacturing processes and best practices.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills to engage effectively with clients.
Ability to work independently and as part of a team in a fast-paced environment.
Benefits:

Competitive salary and performance-based bonuses.
Comprehensive health and wellness benefits.
Opportunities for professional development and training.
Flexible working arrangements and a supportive work culture.

Buscamos un/a SAP Project Manager para incorporarse a un importante cliente final con oficinas en el centro de Madrid:



Requisitos:

* Desarrollador SAP ABAP avanzado con experiencia en programación ABAP OO
* Sólida experiencia en entornos SAP S/4HANA
* Sólida experiencia en módulos logísticos de SAP: SD, MM y SD
* Experiencia deseable en el módulo CS
* Capacidad comprobada para interactuar con los clientes para comprender sus necesidades y brindar soluciones efectivas
* Sólida experiencia en la gestión de proyectos



Ofrecemos:

* Contrato indefinido con cliente final
* Trabajo híbrido: 2 días presenciales y 3 días en remoto
* Horario de trabajo flexible
* Oportunidades reales de desarrollo
* Salario competitivo
* Ambiente de trabajo internacional

Se requiere:

* +4 años de de experiencia como Consultor SAP LE
* Experiencia llevando a cabo roll outs, ticketing, deployment y ejecución.
* Experiencia realizando debugging y conocimientos der ABAP
* Experiencia trabajando con otros módulos de logística
* Alto nivel de inglés

Te ofrecemos:

* Contrato indefinido
* Proyecto internacional
* Salario competitivo
* Modelo híbrido de trabajo con oficinas en el centro de Barcelona
* Formación y planes de carrera

Financial Consultant - Epicor ERP
Position Overview:

As a Financial Consultant for Epicor ERP, you will play a crucial role in delivering successful software solutions to our clients across multiple projects simultaneously.

Ideally, candidates should reside in or near the Midlands, with convenient access to the motorway network. The role involves occasional travel, requiring you to be away from home for 2 to 3 days each month, as well as attending the Midlands office twice monthly.

You will collaborate closely with Project Managers and the Professional Services team to achieve project objectives.

Key Responsibilities:

Leveraging your financial and accounting expertise, you will oversee the implementation of Epicor ERP's financial modules for clients.

Your role includes ensuring timely project completion while proactively identifying any potential issues that could affect implementation schedules.

You will be involved in various aspects of the financial modules, such as designing the chart of accounts, configuring settings, managing tax setups, handling multi-currency and multi-company transactions, facilitating consolidations, and training end-users.

Qualifications:

A solid background in financial accounting, ideally supported by a formal accounting qualification.
Proven experience in implementing financial ERP systems is essential. Candidates should possess in-depth knowledge of Epicor ERP (Version 10 or later) financial or have worked as an ERP financial implementation consultant with a tier 2 or 3 product.
Strong communication skills, both written and verbal, are crucial for interacting effectively with all levels of staff, from directors to junior employees, including conducting training sessions for both individuals and larger groups.
A proactive and flexible approach to service delivery is essential, coupled with the ability to work independently in new and challenging environments.
You should demonstrate emotional resilience when facing pressure or setbacks and approach your work with professionalism, commitment, and enthusiasm. Decision-making skills, sound judgement, and common sense are key attributes.
Basic technical knowledge of ERP solutions, along with proficient MS Office skills, is also required.

Mon client recrute:

Sous la responsabilité du Responsable de domaine informatique ou Directeur de pôle vos missions sont :

* Analyser les besoins fonctionnels et rédiger les principales fonctionnalités. Traduire des besoins en solutions IT.
* Définirlescasde tests etrecettes
* Fairele lien avecl'ingénieurinformatiqueet/ouleconcepteur-développeur pour s'assurerde la bonneréalisationduproduitfini.
* Réaliser des actes de paramétrage
* Piloter des prestataires externes

Connaissances/savoirs:

* Maîtrise dans la conception et l'animation des ateliers d'expression des besoins des utilisateurs
* Maîtrise dans la rédaction des documents qui accompagnent le processus
* Connaissance globale de l'ensemble des applicatifs de leur domaine
* Connaissance de la norme ITIL
* Sensibilisé à la méthode Agile
* Savoir planifier et gérer un projet

Outils (logiciels, langages, applications, …) :

* Connaissance d'un ERP idéalement Movex
* Connaissance d'outils Finance
* Connaissance outils Bureautiques (Excel / Access / PowerPoint)
* Connaissance de SQL
* Idéalement connaissance de PowerBi, Power Apps