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Role Overview:
A global organization is seeking a dynamic Technical Applications Manager to lead a portfolio of enterprise system upgrades and application enhancement initiatives with a focus on ERP, PLM, SCM systems. This role combines technical oversight with strategic project delivery, supporting the continuous evolution of business-critical platforms. The ideal candidate will bring a balance of technical leadership, business acumen, and experience working across regional and vendor landscapes.

Key Responsibilities:

* Lead high-impact technical IT initiatives, including platform upgrades, system developments and integrations, and process automation, ensuring timely delivery across cross-functional teams.
* Oversee day-to-day operations of enterprise applications, maintaining reliability, compliance, and alignment with SLAs.
* Manage technical resources responsible for systems support, enhancements, and troubleshooting, including onshore and offshore teams, vendors, and consultants.
* Establish and maintain IT procedures, service protocols, and user support frameworks to drive operational excellence.
* Act as the escalation point for application performance issues and coordinate timely resolution.
* Drive project governance, risk management, andmplementation strategies using structured methodologies.
* Coordinate with product owners and external providers to ensure fit-for-purpose application delivery.
* Assess legacy systems and recommend modernization strategies aligned with business objectives.
* Collaborate with global IT counterparts to ensure unified support and consistent solutions..
* Promote knowledge sharing, thorough documentation, and continuous improvement practices across the IT function.

Candidate Profile:

* 8+ years of progressive IT experience.
* Solid background supporting or implementing global scale enterprise business applications with upgrade and transformation exposure.
* Prior experience of working as a Technical Lead / Technical Project Manager or equivalent position would be a strong plus.
* Experience in consumer goods, sourcing, manufacturing or supply chain environments preferred.
* Proven track record managing complex IT projects across geographically dispersed teams.
* Practical understanding of SDLC, testing practices, and support models.
* Proficiency with both Agile and traditional delivery frameworks.
* Strong leadership and mentoring skills for both onshore and offshore teams.
* Excellent interpersonal, written, and verbal communication skills.
* Detail-oriented, organized, and able to manage multiple workstreams simultaneously.

If you are interested, please share your CV in word version to r.leow@washingtonfrank.com (Racheal Leow) or call +852 3008 3863 for a P&C conversation.

Our client, a leading multinational group, is seeking an experienced SAP Senior Manager / Associate Director to lead enterprise-wide ERP transformation and drive digital modernization across multiple countries and business units. This is a senior leadership role overseeing system strategy, large-scale SAP and related projects, and cross-functional technology initiatives.

Key Responsibilities

* Report to the Group CTO and lead the Group's ERP roadmap, including transformation programs, upgrade cycles, and multi-module integrations within the SAP S/4 HANA system.
* Drive end-to-end delivery of strategic SAP and related projects, ensuring alignment with business direction and operational needs.
* Oversee architecture, system governance, and continuous improvement across global operations.
* Identify process gaps, upgrade needs, and opportunities to enhance operational efficiency.
* Build strong partnerships with senior executives, c-level stakeholders, vendors, and cross-functional teams.
* Manage multi-site IT programs involving complex data exchange (ERP-MES-PLM integrations).
* Oversee vendor management, contract negotiations, and technology partner performance.
* Support business process re-engineering and automation initiatives across Finance, Supply Chain, Manufacturing, and Logistics.
* Provide input on IT budgeting, cost planning, and long-term technology investments.
* Drive organizational change management to support digital transformation adoption.

Requirements

* Proven leadership experience in ERP/SAP within a sizable FMCG, manufacturing or industrial environment.
* Strong background in managing large-scale ERP rollouts, upgrades, and multi-region support teams.
* Solid understanding of system architecture, IT governance, digital modernization, and business process optimization.
* Strong project management capabilities with experience leading complex multi-site initiatives.
* Excellent communication, stakeholder management, and vendor negotiation skills.
* Demonstrated ability to lead, coach, and develop technical teams.

If you would like to explore this opportunity, please share your latest CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

We are supporting a large regional enterprise on the search for a senior Data & AI leader to drive enterprise-wide digital transformation. This role combines hands-on technology leadership, strategic planning, and people management, with a strong focus on Data Platforms, AI adoption, and innovation at scale.

In this role, you will be reporting to the CTO and involving in the following duties:

* Lead enterprise-wide Data & AI transformation across operations, logistics, and manufacturing, driving adoption of modern data platforms and AI-enabled solutions.
* Design, enhance, and govern data lakes, analytics platforms, BI tools, and AI use cases, ensuring scalability, security, and long-term value.
* Champion AI innovation initiatives including AI copilots, intelligent automation, computer vision, predictive analytics, and generative AI to improve efficiency, quality, and decision-making.
* Head the regional Data & AI support function across Hong Kong and Mainland China, supporting back-office teams and factory operations.
* Oversee integrations, upgrades, custom developments, and ongoing optimisation of data and AI systems, establishing clear support models and SLAs.
* Identify opportunities for technology modernisation and process re-engineering, leading feasibility studies and delivery of data-, AI-, and automation-led projects.
* Act as a strategic technology partner to business leaders, aligning Data & AI initiatives with organisational objectives and operational priorities.
* Manage and collaborate with external vendors, consultants, and technology partners to ensure quality delivery and long-term alignment.
* Support group-level technology strategy, governance, security alignment, and roadmap execution, working closely with senior IT leadership.
* Build, mentor, and develop a high-performing Data & AI team, reviewing team structure, skills, and succession planning to meet evolving business needs.

Ideal Background

*

At least 10 years of experience in Data, Analytics, AI, or Enterprise IT, with at least several years in a leadership role.
* Strong hands-on understanding of cloud data platforms (e.g. Azure) data governance, and enterprise BI / analytics environments.
* Practical exposure to AI / GenAI use cases, such as copilots, automation, computer vision, or advanced analytics, beyond proof-of-concept level.
* Proven experience leading regional or cross-border teams and working with diverse stakeholders across business and IT.
* Strong vendor and partner management capability, including solution evaluation, contract governance, and delivery oversight.
* Experience driving enterprise-scale transformation in manufacturing, logistics, supply chain, or industrial environments is highly preferred.
* Able to balance strategy, execution, and people leadership, with a pragmatic, business-outcome-driven mindset.
* Willing to travel whenever necessary.

If you would like to explore this opportunity, please share your latest CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.