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We are supporting a large regional enterprise on the search for a senior Data & AI leader to drive enterprise-wide digital transformation. This role combines hands-on technology leadership, strategic planning, and people management, with a strong focus on Data Platforms, AI adoption, and innovation at scale.

In this role, you will be reporting to the CTO and involving in the following duties:

* Lead enterprise-wide Data & AI transformation across operations, logistics, and manufacturing, driving adoption of modern data platforms and AI-enabled solutions.
* Design, enhance, and govern data lakes, analytics platforms, BI tools, and AI use cases, ensuring scalability, security, and long-term value.
* Champion AI innovation initiatives including AI copilots, intelligent automation, computer vision, predictive analytics, and generative AI to improve efficiency, quality, and decision-making.
* Head the regional Data & AI support function across Hong Kong and Mainland China, supporting back-office teams and factory operations.
* Oversee integrations, upgrades, custom developments, and ongoing optimisation of data and AI systems, establishing clear support models and SLAs.
* Identify opportunities for technology modernisation and process re-engineering, leading feasibility studies and delivery of data-, AI-, and automation-led projects.
* Act as a strategic technology partner to business leaders, aligning Data & AI initiatives with organisational objectives and operational priorities.
* Manage and collaborate with external vendors, consultants, and technology partners to ensure quality delivery and long-term alignment.
* Support group-level technology strategy, governance, security alignment, and roadmap execution, working closely with senior IT leadership.
* Build, mentor, and develop a high-performing Data & AI team, reviewing team structure, skills, and succession planning to meet evolving business needs.

Ideal Background

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At least 10 years of experience in Data, Analytics, AI, or Enterprise IT, with at least several years in a leadership role.
* Strong hands-on understanding of cloud data platforms (e.g. Azure) data governance, and enterprise BI / analytics environments.
* Practical exposure to AI / GenAI use cases, such as copilots, automation, computer vision, or advanced analytics, beyond proof-of-concept level.
* Proven experience leading regional or cross-border teams and working with diverse stakeholders across business and IT.
* Strong vendor and partner management capability, including solution evaluation, contract governance, and delivery oversight.
* Experience driving enterprise-scale transformation in manufacturing, logistics, supply chain, or industrial environments is highly preferred.
* Able to balance strategy, execution, and people leadership, with a pragmatic, business-outcome-driven mindset.
* Willing to travel whenever necessary.

If you would like to explore this opportunity, please share your latest CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

Job Description:
Our client is a fast-growing, innovative IT solutions provider committed to delivering exceptional technology services to its clients. We're looking for an experienced IT Business Development Executive (ERP/SAP) to join our dynamic team and drive growth within the market.

Role Overview:
As an IT Business Development Executive, you will be reporting to the team's Senior Manager and responsible for generating new business opportunities, cultivating client relationships, and driving the sales of our ERP solutions and other IT services.

Key Responsibilities:

* Identify and generate new business opportunities in the IT solutions space, focusing on ERP systems and software solutions.
* Build and maintain strong relationships with key decision-makers at prospective and existing client organizations.
* Develop and execute strategic sales plans to meet revenue targets and grow the customer base.
* Lead the sales process from initial contact to close, including conducting presentations, proposals, and contract negotiations.
* Collaborate with internal teams (technical team members, consultants) to tailor ERP solutions that meet clients' specific needs and business objectives.
* Provide market intelligence, feedback, and recommendations to improve our offerings and sales strategies.
* Stay current with industry trends, emerging technologies, and competitor activities to ensure a competitive edge.

Required Qualifications:

* Proven experience in IT sales or business development, with a focus on ERP/SAP systems preferred.
* Understanding of ERP/SAP solutions and with similar industry background experience are great plus.
* Demonstrated success in generating leads, managing sales cycles, and achieving revenue goals.
* Excellent communication, negotiation, and presentation skills.
* Ability to build and maintain relationships with C-level executives and key stakeholders.
* Strong problem-solving abilities and a client-centric approach to sales.
* Self-motivated, results-driven, and comfortable working independently and as part of a team.

Why Join Us?

* Competitive salary and performance-based incentives.
* A collaborative and supportive work environment.
* Opportunity for career growth in a rapidly expanding company.
* Access to continuous learning and professional development opportunities.

If you are a driven and results-oriented business development professional with a passion for IT solutions and ERP systems, we'd love to hear from you! Please send your resume to r.leow@washingtonfrank.com or call 3008 3863 for a private and confidential conversation.

Role Overview

We are supporting an established multinational conglomerate organisation on the search for a Systems Analyst to join their team in Hong Kong. This role will be involved in the enhancement, development, and integration of business systems supporting regional operations. It offers good exposure to end-to-end project delivery, hands-on development, and close collaboration with business users.

Key Responsibilities

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Support the enhancement and redevelopment of internal application systems, from initial scoping through to production deployment
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Work closely with business users and stakeholders to understand operational needs, translate requirements into producing clear documentation including functional specifications, system designs, testing materials, and user guides
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Plan and execute system testing (unit, integration, and user testing) to ensure stability, performance, and reliability
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Coordinate with internal teams and external parties on system integration, deployment, release management, and environment setup
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Provide post-implementation support including user training, issue resolution, process optimisation, and automation
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Keep up to date with modern development practices, cloud technologies, and AI-enabled tools, and proactively suggest improvements to existing systems

Requirements

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Higher Diploma or Degree in IT, Computer Science, or a related discipline
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Around 3 years' experience in application development, systems analysis, or related IT roles
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Comfortable working with business users, technical teams, and external vendors
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Willingness to travel occasionally for project-related activities

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Experience with cloud platforms (SAP BTP), application services, databases, and SQL
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Exposure to programming languages such as C#, .NET / .NET Core, JavaScript, or similar
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Experience with enterprise platforms or application development frameworks
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Strong analytical and problem-solving skills with the ability to work independently
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Good communication skills in English and Mandarin
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Understanding of trading, finance, or treasury-related business processes is a great plus

Why This Role

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Hands-on involvement in real enterprise-level system revamp and integration projects
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Broad exposure across applications, business processes, and stakeholders
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Opportunity to grow technical depth while developing strong system and business understanding
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Stable in-house role with learning opportunities across modern technologies

Contact:

If you would like to explore this opportunity, please share your latest CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

Job Overview

We are supporting a well-established enterprise with a growing presence across Asia. To support ongoing project intiatives, the organization is seeking an SAP System Developer to join its internal IT applications team.

This role offers hands-on exposure to SAP S/4HANA, enterprise integrations, and end-to-end application delivery, working closely with business users, internal IT teams, and system integrators on meaningful enhancement and transformation projects.

Key Responsibilities

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Analyze business and technical requirements, assess solution options, and contribute to solution and integration design from a system perspective.
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Support and execute SAP application development and enhancements, including reports, interfaces, and data exchange programs.
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Design, build, and support system integrations between SAP and other enterprise platforms using tools such as SAP Integration Suite / CPI, PO/PI, APIs, and middleware.
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Ensure data flow consistency and process harmonization across integrated systems, applying appropriate integration patterns (e.g. REST, SOAP, OData).
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Prepare system and technical specifications, and coordinate with system integrators or vendors on development, testing, and implementation activities.
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Design and execute cross-platform test plans, support SIT and UAT, validate test data, and document test results.
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Provide post go-live and day-to-day application support, including interface monitoring, issue troubleshooting, and continuous improvement based on operational feedback.

Requirements

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Degree in Computer Science, Information Technology, or a related discipline.
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5 years of experience in SAP application development, integration, or support within an enterprise environment.
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Working knowledge of SAP S/4HANA, SAP BTP, Integration Suite / CPI, and API-based integrations; exposure to Azure is an advantage.
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Understanding of common integration patterns and protocols (REST, SOAP, OData).
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Ability to participate in solution design discussions and technical reviews, with a solid grasp of current technology concepts and trends.
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Strong analytical, problem-solving, and communication skills, with the ability to work effectively with end users and technical teams.

Interested candidates are encouraged to apply directly or reach out for a confidential discussion.
Email: r.leow@washingtonfrank.com (Racheal Leow)
Phone: +852 3008 3863

Sage 200 Support Consultant - Remote (UK based) - c£45,000

Washington Frank is working with a growing UK-based Sage Partner who are seeking an experienced Sage 200 Support Consultant to join its fully remote team. They are looking for someone who enjoys problem-solving, supporting SMEs, and acting as a trusted advisor to customers using Sage 200 and complementary add-on solutions.

This role is ideal for someone who wants to provide practical, high-quality ERP support across a variety of industries, while contributing to a collaborative and knowledgeable support team. The consultancy values long-term relationships with its clients and invests in developing its people.

Your Role & Responsibilities:

* Provide 2nd and 3rd line support for Sage 200 (Standard & Professional) and related add-ons.
* Troubleshoot application, data, and process-related issues.
* Support and advise customers on best practice usage and process improvements.
* Assist with system upgrades, patching, and minor implementations.
* Deliver remote support via phone, email, and screen sharing.
* Collaborate with internal teams and liaise with vendors when escalation is required.

Key Experience & Skills:

* Strong hands-on experience with Sage 200 (Standard & Professional).
* Experience supporting Sicon add-ons.
* Confident working remotely and managing your own workload.
* Excellent communication and relationship skills, with the ability to explain technical concepts clearly.
* Problem-solving mindset and a commitment to delivering high-quality customer support.

If you are interested in applying to be a Sage 200 Support Consultant, please send your CV to t.dillon@washingtonfrank.com

Our client, a remarkable organization in Hong Kong is expanding its team and is looking to hire a Business Intelligence Analyst to support ongoing project initiatives.

Job Responsibilities

* Work closely with the team leaders, analyst programmers to support software solutions and dashboard development.
* Develop, maintain, and optimise dashboards to deliver actionable insights for project stakeholders.
* Support end-to-end software implementation activities, including requirements gathering, system testing, and tool deployment.
* Analyse project data to identify trends, risks, and opportunities, and present findings in clear, user-friendly formats.
* Collaborate with project managers and cross-functional teams to ensure data solutions align with operational needs.

Job Requirements

* Bachelor's degree in Computer Science or equivalent is a MUST.
* 1-2 years of experience in data analysis, business intelligence, or a related field.
* Strong analytical, problem-solving, and communication skills.
* Proficiency in FineBI / SAP Crystal Report, including dashboard development and data modelling.
* Solid knowledge of SQL; experience with DAX or similar analytical logic is a plus.
* Good command of English and Mandarin.

If you are passionate about using data to drive practical business insights and enjoy working in a collaborative environment, we encourage you to apply. Please send your CV to r.leow@washingtonfrank.com or contact +852 3008 3863 for a confidential discussion.

A well-established in-house organization is seeking a SAP Business Analyst with a focus on SuccessFactors modules to support and enhance its HR systems landscape. This role is ideal for someone with hands-on SuccessFactors experience who enjoys working closely with HR and business stakeholders in a dynamic environment.

Key Responsibilities

* Involve in the migration of SAP SuccessFactors modules
* Work closely with HR and business users to gather requirements and translate them into system solutions
* Manage system changes, testing, and deployments
* Support integrations between SuccessFactors and other HR systems
* Assist with system upgrades, releases, and ongoing optimization
* Provide user support, documentation, HR workshops, UAT and training where required
* Liaise with vendors or implementation partners as needed

Requirements

* Hands-on experience with SAP SuccessFactors (implementation and/or support)
* Good understanding of HR processes and data structures
* Experience in providing training, UAT, and production support
* Good communication skills and ability to work with both technical and non-technical stakeholders
* Prior experience in a consulting or project-based environment is a plus

All applications will be treated with strict confidentiality. If you are interested, please do not hesitate to reach r.leow@washingtonfrank.com or 3008 3863 for a further discussion.

Für ein internationales SAP S/4HANA Transformationsprogramm suchen wir einen SAP S/4HANA technischer Projektleiter (m/w/d) mit folgenden Schwerpunkten:



Technical SAP S/4HANA Project Lead (m/w/d)

Ihre Aufgaben

* Technische Gesamtverantwortung für die Migration zu SAP S/4HANA
* Steuerung der technischen Architektur inklusive Schnittstellen, Integrationen, Datenmigration und Berechtigungskonzepte
* Enge Zusammenarbeit mit verschiedenen Teams als Schnittstelle zwischen IT und Fachbereich
* Hauptansprechpartner/in für externe Implementierungspartner
* Sicherstellung einer stabilen Systemlandschaft während Implementierung, Migration und Go-live
* Unterstützung bei der Weiterentwicklung von Standards, Prozessen und Best Practices im SAP-Umfeld

Ihr Profil

* Erfahrung in der technischen Leitung von SAP-S/4HANA-Transformations- bzw. Migrationsprojekten, idealerweise als Projektleiter/in oder Teilprojektleiter/in
* Sehr gute Kenntnisse in der SAP-Architektur, Integrationen, Datenmigration oder im Berechtigungsumfeld
* Erfahrung in der Zusammenarbeit mit externen Dienstleistern und internationalen Projektteams
* Strukturierte, lösungsorientierte Arbeitsweise sowie ausgeprägte Kommunikations- und Koordinationsfähigkeit
* Sie sind Vertraut mit agilen Projektmethoden
* Fließende Deutsch- sowie sehr gute Englischkenntnisse
* Reisebereitschaft während wichtiger Projektphasen



Bei weiteren Fragen zu diesem SAP S/4HANA Projektleiter (m/w/d) Stellenangebot steht Ihnen Rachael Anderson zusätzlich unter +49 221 65089522 gern telefonisch zur Verfügung.

Impressum - https://www.frankgroup.com/de/impressum/

The Senior Business Systems Administrator is responsible for advanced administration, optimization, and strategic oversight of core business systems, including Epicor ERP and supporting platforms such as SQL Server. This position acts as a technical lead and subject matter expert, ensuring system reliability, scalability, and alignment with organizational objectives. The role works closely with cross‑functional teams to deliver solutions, streamline workflows, and mentor junior team members. This position reports to the Director of Business Systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Leads the design, development, and maintenance of complex reports, dashboards, and integrations to provide critical business insights and support decision‑making.
* Provides expert-level support, training, and guidance to end‑users; promotes consistent adoption of best practices throughout the organization.
* Proactively identifies, troubleshoots, and resolves system-related issues, escalating as needed while ensuring minimal downtime.
* Manages system security, user provisioning, and access controls in alignment with organizational policies and industry standards.
* Collaborates with IT leadership to maintain and optimize business system servers-including application, reporting, and SQL servers-to ensure reliability and high performance.
* Partners with stakeholders to assess system needs, recommend improvements, and implement enhancements that increase operational efficiency.
* Serves as project lead for system upgrades, new module implementations, and cross-system integrations.
* Mentors junior administrators and contributes to developing system documentation, standards, and best practices.
* Performs other related duties as assigned.

EDUCATION AND EXPERIENCE

Required Education:

* Bachelor's Degree in Information Systems, Computer Science, or related field (or equivalent experience).

Required Experience:

* 10+ years of progressive experience administering and supporting Epicor ERP systems.
* Demonstrated success in multiple full-cycle Epicor implementations and upgrades.
* 12+ years of experience in finance and manufacturing environments.
* 10+ years of experience providing ERP end-user training and support.
* 15+ years of advanced SQL, SSRS, and C# development for ERP reporting and customizations.
* Strong expertise with BAQs, BPMs, Crystal Reports, and Epicor ECM.

Preferred Experience:

* Experience leading ERP projects in multi-site or global environments.
* Familiarity with cloud ERP deployments and API-based integrations.
* Previous leadership or mentoring experience within IT/ERP teams.

Additional Requirements:

* Strong communication and project management skills.
* Ability to travel or work onsite when needed.

Description de l'entreprise

Vous rejoignez une société spécialisée dans le conseil et le déploiement de solutions de gestion des services numériques, reconnue pour son expertise sur des projets de transformation à forte valeur ajoutée.

Vous intégrerez une équipe à taille humaine composée de plusieurs dizaines de collaborateurs, dont des consultants expérimentés et certifiés, intervenant sur des programmes variés et innovants dans des domaines tels que la gestion des services IT, les opérations, la relation client, les ressources humaines ou encore les services terrain.

Un accompagnement structuré est prévu dès votre arrivée, avec un suivi par des référents internes ainsi qu'un parcours de formation complet permettant une montée en compétences progressive sur la plateforme et ses différents modules.

Dans le cadre de notre développement, nous recherchons un(e) Chef de Projet capable de piloter l'implémentation de solutions répondant aux besoins métier de nos clients.





Description du poste

Vous serez en charge :

· Gérer des projets au forfait, avec une maîtrise des aspects financiers, respect des coûts, de la qualité et des délais.

· Superviser le cycle de vie complet des projets ServiceNow, de leur démarrage à leur finalisation.

· Collaborer avec les parties prenantes pour définir les objectifs, la portée et les résultats attendus des projets.

· Créer et maintenir un plan de projet détaillé, intégrant le calendrier, le budget et les ressources nécessaires.

· Encadrer et dynamiser une équipe composée de consultants et/ou de développeurs ServiceNow.

· Informer régulièrement les parties prenantes sur l'état d'avancement du projet de manière claire et précise.

· Déployer des solutions ServiceNow respectant les normes de l'industrie et les meilleures pratiques.

· Garantir la satisfaction des clients en répondant à leurs exigences et en dépassant leurs attentes.

Qualifications

C'est pour vous si :

· Un diplôme d'ingénieur ou Master 2 (Bac +5)

· Solide expérience en gestion de projets (entre 5 et 10 ans), idéalement dans le domaine des services informatiques.

· Compétences avérées en communication, collaboration et leadership.

· Excellente aptitude à analyser et résoudre des problèmes complexes.

· Capacité à travailler de façon autonome et à piloter plusieurs projets en parallèle.

· Maîtrise des outils dédiés à la gestion de projet et au suivi des tâches.



Compétences technico-fonctionnelles :

· La maitrise des outils et/ou de méthodes de gestion de projets (Agile Scrum, SAFe etc.)

· La maitrise de l'anglais est obligatoire

· Connaissance de la plateforme ServiceNow, incluant ses modules et fonctionnalités principales serait un plus