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Position: System Administrator - ERP & IT Support

We are looking for a highly capable and self-driven System Administrator to manage and support a cloud-hosted Epicor ERP environment. This role will serve as the primary on-site IT resource, supporting approximately 60 users and collaborating closely with a remote Corporate IT team.

Key Responsibilities

* Administer and maintain theEpicorERP system, including:

* User setup and system configuration
* Customization of dashboards and reports
* Troubleshooting application issues
* Supporting system upgrades and integrations

* Provide first-level support for PSI and shop floor manufacturing systems
* Deliver desktop, hardware, and basic network support to local users
* Coordinate with Corporate IT for escalations, project alignment, and strategic initiatives
* Maintain system documentation and develop user training materials
* Offer after-hours support for critical issues or scheduled maintenance

Required Qualifications

* Bachelor's degree in Computer Science, Information Technology, or a related field
* 5-10 years of experience in ERP administration, with a strong focus on Epicor
* Hands-on experience with Epicor Kinetic ERP in cloud or on-premise environments
* In-depth knowledge of Epicor modules such as Manufacturing, Inventory, Order Management, and Financials
* Proficiency in:

* Epicor configuration, customization, and troubleshooting
* Supporting manufacturing operations and shop floor systems

* Working knowledge of:

* Networking and security fundamentals
* Desktop and hardware support

* Strong communication and interpersonal skills
* Ability to work independently and manage multiple priorities effectively

Preferred Qualifications

* Experience with system integration and development
* Familiarity with business process modeling and workflow automation



LEGAL DISCLAIMER: This is not necessarily a job advertisement or posting; but may be an example of the many roles of this type that we regularly recruit for. Actual number of job vacancies and roles are subject to change

Piloter le déploiement du module Recruiting (RCM/RMK)

* Conduire toutes les phases projet : cadrage, conception, paramétrage, tests et mise en production.
* Assurer le respect des plannings et des engagements qualité.

Configurer la solution et réaliser les tests fonctionnels

* Paramétrer les fonctionnalités du module Recruiting selon les besoins client.
* Organiser et piloter les recettes fonctionnelles et les validations des utilisateurs clés.

Animer des ateliers fonctionnels et produire les livrables projet

* Organiser et animer les ateliers de conception et d'adaptation des processus recrutement.
* Rédiger la documentation (spécifications, guides utilisateurs, supports de formation).
* Maintenir un lien constant et fluide avec les équipes projet et les parties prenantes.

Participer aux phases d'avant-vente et de conseil

* Réaliser des démonstrations produit adaptées aux besoins clients.
* Contribuer aux soutenances et présenter les flux métiers de recrutement digitalisé.
* Apporter une expertise métier et technique sur les enjeux Talent Acquisition.

Accompagner les clients avec pédagogie et sens du service

* Vulgariser les concepts techniques et fonctionnels.
* Former et conseiller les utilisateurs avec une approche orientée résultats.

Intervenir dans des environnements grands comptes

* Gérer des projets de déploiement multi-entités, avec une forte exigence de qualité et de conformité.
* Adopter une posture proactive, tournée vers la satisfaction client et la performance des processus RH.

Job Description

We are seeking an experienced SAP SuccessFactors consultant to join our clients team to support the design and optimisation of their SAP SuccessFactor solutions. This role is deal for a proactive and skilled individual with a background in HRIS systems, Particularly SAP SuccessFactors Modules.

Roles and Responsibilities:

* Support and further development of the SAP SuccessFactors modules.
* Advice and technical support for HR departments in the event of new requirements and system changes.
* Assumption of coordination tasks for system changes, including test support and documentation as well as interface support to connected systems.
* Support for the introduction of new functions and releases in the SAP SuccessFactors system.
* Reporting line to the team leader and closely coordinating with them on roadmap, priorities, and resources.

Skills and Qualifications:

* Professional experience in supporting HR systems - ideally with SAP SuccessFactors or comparable cloud solutions.
* Good understanding of HR processes.
* A careful, structured and responsible way of working as well as an interest in system-oriented work.
* Strong communication skills in exchange with departments and interfaces.
* Very good knowledge of German and good English.

Benefits:

* Flexible working hours and mobile work.
* Personal and professional development.
* Tax-free non-cash benefits.
* A company restaurant.
* E-bike and e-car leasing as well as company fitness.

En tant que Senior Manager Digital RH, vous jouez un rôle clé dans la transformation des fonctions RH de nos clients grands comptes. Vous pilotez des projets stratégiques de digitalisation RH, de l'audit des processus jusqu'à l'implémentation des solutions.

Vos missions incluent :
Gestion et pilotage de projets : transformation RH, reengineering de processus, amélioration du dialogue social
Développement de l'offre Conseil RH : structuration, recrutement, management des consultants
Accompagnement des clients : cadrage stratégique, mise en place de solutions innovantes
Avant-vente et développement commercial : relation avec les décideurs, prospection, réseau

En véritable leader, vous encadrez des équipes et garantissez la satisfaction des clients en les accompagnant dans leur transition vers un RH digital et performant.

Vous rejoignez l'équipe projet en tant que Consultant Fonctionnel Paie, avec des missions riches et évolutives :

*

Analyse des besoins des clients et participation aux ateliers de conception.
*

Rédaction des spécifications fonctionnelles détaillées et suivi des évolutions.
*

Tests des fonctionnalités Paie (stratégie, scénarios, exécution).
*

Conseil et accompagnement des utilisateurs dans le déploiement et la prise en main de la solution.

En tant que Senior Manager SIRH, vous interviendrez en amont des projets d'implémentation :

*

Aide au choix de solutions SIRH, notamment sur les modules Paie
*

Conseil stratégique auprès des directions RH
*

Contribution aux phases d'avant-vente, cadrage, schémas directeurs
*

Participation à la visibilité du cabinet via votre réseau et votre expertise

Overview
We are seeking a highly experienced Global IT Transformation Director to lead and deliver enterprise-wide transformation programs. This individual will be accountable for driving end-to-end ERP strategy and execution across multiple regions, ensuring alignment with business goals, and enabling operational excellence.

Key Responsibilities

* Own the global ERP transformation roadmap, leading cross-regional programs from design to deployment.
* Drive full lifecycle project delivery, including planning, budget management, risk mitigation, and governance ensuring successful outcomes across business units.
* Lead program teams consisting of project managers, functional consultants, technical leads, and business stakeholders.
* Establish strong relationships with senior leadership, aligning technology and business objectives.
* Manage vendor partnerships and external consultants to ensure program success and value delivery.
* Oversee change management, stakeholder communications, and training initiatives to secure adoption and minimize disruption.
* Implement KPIs and program reporting to track progress and ensure accountability across all phases.
* Ensure compliance with internal controls, security requirements, and global standards.

Qualifications & Experience

* Bachelor's degree in IT, Business, or related field; advanced degree preferred.
* Proven track record (10-15 years) in delivering large-scale ERP transformation programs in multinational environments.
* Prior experience in at least one first-tier ERP system (e.g., SAP, Oracle, Microsoft Dynamics, Workday, or similar) is essential.
* Strong program and portfolio management expertise, with certifications such as PMP, PRINCE2, or equivalent being advantageous.
* Exceptional stakeholder management and communication skills, with proven success engaging senior executives.
* Demonstrated leadership in cross-border teams and multi-country program delivery.
* Strong problem-solving skills with the ability to balance strategy and hands-on execution.

What We're Looking For

* A global leader who thrives in complex, fast-paced environments.
* Strong change management mindset, able to inspire teams through large-scale business and technology transformation.
* Strategic thinker with a pragmatic approach to delivery.

If you have the required skills and are ready to make a significant impact, we encourage you to apply for this opportunity. Please send your updated CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

We are seeking a dynamic and experienced Project Manager with proven expertise in Epicor ERP systems to join our growing team. The successful candidate will play a crucial role in driving and delivering successful ERP implementations, upgrades, and integrations. You will be responsible for leading cross-functional teams, managing timelines, and ensuring project success from initiation through completion.
Key Responsibilities:
* Lead ERP Projects: Oversee the planning, execution, and delivery of ERP (Epicor) projects, ensuring alignment with business goals.
* Stakeholder Management: Act as the primary point of contact for internal and external stakeholders, providing regular updates and managing expectations.
* Project Planning: Develop and maintain project plans, timelines, and budgets. Identify potential risks and implement mitigation strategies.
* Team Leadership: Coordinate and lead cross-functional teams, including technical, operational, and business personnel.
* Epicor Expertise: Use your Epicor knowledge to troubleshoot system issues, suggest improvements, and ensure the ERP system is optimized for business needs.
* Reporting: Provide detailed project reports, KPIs, and progress updates to senior management.
* Resource Management: Ensure proper allocation of resources and manage project changes to maintain scope, quality, and timing.
* Training & Support: Provide post-implementation support and training to key users of the Epicor system.
Key Requirements:
* Proven experience as a Project Manager with a focus on ERP systems (preferably Epicor).
* Strong understanding of Epicor ERP systems including implementation, customization, and integrations.
* Excellent leadership, communication, and team management skills.
* Ability to manage multiple projects simultaneously, delivering within scope, budget, and timelines.
* Strong analytical and problem-solving skills.
* Familiarity with project management tools (e.g., MS Project, Jira, etc.)
* PM certification (e.g., PMP, PRINCE2) is a plus but not mandatory.
* Experience in industries like manufacturing, distribution, or supply chain is desirable.
Why Join Us?
* Competitive salary package of £50-65K.
* Opportunity to work on cutting-edge ERP projects.
* Be part of a collaborative and forward-thinking team.
* Professional development opportunities and career growth.
If you have a passion for project management and Epicor ERP systems, we would love to hear from you!

Job Description:

Our client, a leading global enterprise, is expanding their SAP team and seeking a dynamic Senior SAP Specialist / SAP Project Manager. This role offers the chance to drive exciting new rollout projects, collaborate with cross-functional teams, and contribute to business transformation through SAP innovation.

What You'll Be Doing:

* Partner with business stakeholders to understand enterprise needs, analyze gaps, and translate requirements into SAP solutions.
* Lead projects and involve in system configuration, enhancements, and integration across core SAP modules, ensuring seamless functionality and high usability.
* Deliver end-to-end project lifecycle activities including solution design, technical/functional documentation, testing (unit, integration, UAT), user training, and change management.
* Provide post-go-live support and ensure process accuracy and system stability.
* Gain exposure to ABAP development and broaden cross-module expertise through hands-on involvement.
* Act as a trusted advisor to stakeholders, fostering collaboration and smooth adoption of SAP solutions

What You'll Bring:

* A degree in Computer Science, Information Technology or a related field.
* Over 5 years of SAP experience, with a solid track record in one or more key modules: SD, MM, WM, PP, or FICO.
* Practical experience in ABAP programming or other application development would be a great plus (.NET, C#)
* Familiarity with other first-tier ERP systems is a bonus.
* SAP certifications would give you an added edge.
* Fluent in both English and Cantonese, with excellent communication and problem-solving abilities.
* A proactive, independent mindset and strong stakeholder management skills.

Interested?
We'd love to hear from SAP professionals who are passionate about streamlining business operations through tech. Please send your updated CV or reach out to Racheal Leow at r.leow@washingtonfrank.com or +852 3008 3863 for a confidential discussion.

Notre client, leader innovant dans le secteur des solutions RH et de la gestion de la paie, accompagne de grandes entreprises à travers l'Europe grâce à des outils digitaux de pointe.
Vous rejoindrez une équipe dynamique, engagée dans l'excellence opérationnelle et la satisfaction client.

Le poste s'articule autour des principales missions suivantes :

* Piloter le déploiement du module Recruiting (RCM/RMK)
* Configurer la solution et réaliser les tests fonctionnels
* Animer des ateliers fonctionnels et produire les livrables projet
* Participer aux phases d'avant-vente et de conseil
* Accompagner les clients avec pédagogie et sens du service
* Intervenir dans des environnements grands comptes

Profil recherché:

* Expérience avérée sur plusieurs projets de déploiement du module Recruiting (RCM/RMK)
* Maîtrise solide de la configuration, des tests et de la mise en production
* Capacité à animer des ateliers fonctionnels et à produire des livrables clairs
* Aisance en avant-vente : soutenances, démonstrations produit et présentation des flux métiers
* Excellent relationnel et forte posture client, reconnu pour sa pédagogie et sa capacité à vulgariser
* Habitude des environnements grands comptes, avec une approche orientée résultats et qualité de service
* Français / Anglais : C1 impératif

Washington Frank est un cabinet de recrutement international reconnu comme l'un des leaders dans le placement de talents spécialisés en ERP et SIRH. Que ce soit pour des postes en CDI ou en freelance, Washington Frank accompagne les entreprises dans la recherche de profils experts sur les principales solutions du marché : Sage, SAP, Oracle, Infor, Cegid et bien d'autres.

Grâce à une équipe de consultants spécialisés, le cabinet offre une connaissance approfondie des enjeux métiers et techniques liés aux systèmes d'information, permettant un matching précis entre les besoins des clients et les compétences des candidats.

Quelques chiffres clés :
- +2 500 candidats ERP/ SIRH placés chaque année
- +6 000 entretiens organisés
- +75 consultants spécialisés
- Couverture internationale

Washington Frank se distingue par son approche ciblée, sa réactivité et sa capacité à identifier rapidement des profils rares et qualifiés dans un marché en tension.